Improve AR and collections workflows with Centricity Practice Solution
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Taken from our presentation at CHUG (Centricity Healthcare User Group), this deck reviews the way Centricity functionality helps improve the workflows in your clinic centered on AR and collections.
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Improve AR and collections workflows with Centricity Practice Solution
- 1. CHUG 2015 in New York City Accounts Receivable and Collections Making the most of GE Healthcare’s Centricity Practice Solution
- 2. Disclaimer • The content of this presentation represents the views of the author and presenters. • GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company."
- 3. A little about us… • HealthCo Information Systems • GE Centricity Value Added Reseller • Over 400 clinics • 2013 and 2014 GE Channel Partner of the Year Today’s Presenters: • Andrea Cunningham, Director - Professional Services • Kelly McAvoy, Implementation Consultant
- 4. Agenda for Today’s Talk Centricity Components AR Collections Account Summary Financial Dashboard Functionality to improve your workflows
- 5. Best Practices The Medical Group Management Association (MGMA) estimates that Medical practices leave up to 30% of their reimbursement behind….”
- 6. It’s Complicated “Harder than filing Federal income taxes” There can be more than five entities sharing responsibility.
- 7. Centricity Practice Solutions • Registration – Insurance / Financial Class / Allocation Sets / Eligibility • Orders and Charge Entry – Efficient processes to capture • Billing and Claims Management – EDI Claims / Remittance • Accounts Receivable and Collections – Insurance and Private
- 9. Accounts Receivable Component (cont.) • Optimize field utilization • Field Sort – Status – Filing Method – Insurance Carrier – Visit Owner
- 10. Accounts Receivable Easily View Transactions
- 11. Visit Record • Summary Line • Billing Notes • Correspondences • Claims • Visit Owner
- 12. Document and Own
- 13. Collections Component • Managing High Risk A/R – Insurance – Patient • Payment Plans • Letters • Auto Roll
- 14. Collections Component (cont.) • Visit Owners • Collections Groups • Restrictions on Scheduling Patients
- 15. “High Risk A/R” Collections Criteria “High Risk A/R”
- 16. Maximize Screen Real Estate
- 17. It’s In the Settings (System>Application)
- 18. Denials and Appeals • Denial Management – Tracking – Trending • Appeals – Tracking
- 19. It’s In The Settings
- 21. Letters • Patient/Guarantor Letters • Insurance Letters • Appeal Letters
- 23. Account Summary
- 24. Account Summary (cont.) Three Views – Guarantor – Financial Summary – Transaction History
- 28. Questions?