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1. Mobility Service Spread
Mobile Devices and Apps Engineering
Mobility – Driving the largest technology shift today
In 2011, mobile + tablet shipments will
exceed those of desktops and laptops
By 2014, mobile app revenues are set to
exceed $25 billion (source: Gartner).
This is but one indicator of a sea change in
how today’s businesses and consumers
Case Studies consume products and services. This
represents a great opportunity for all
End-to-end mobility services businesses to expand their market reach,
offer new services and build strong brands.
For the world's largest waste management company, optimized their fleet of trucks to efficiently Source: RCB Capital
execute work orders taken through call centers, and communicated these work orders to the
drivers throughout their logistics control center. This resulted in 20% improvement in productivity Business Challenges
and business performance and also increased customer satisfaction. Intelligence through
real-time analytics resulted in 20% faster adoption and a Return on Investment in 24 months Developing and executing an organization-wide mobility strategy, given that the current technology is nascent and
fragmented and skills are rare
BPT through mobility “Commercialization of smart phones” is a challenge for TSPs and OEMs because of the rapid release cycles of platforms such
For a major UK-based electronics retailer, a home/office dispatch and delivery system was as Android and Windows Mobile
inefficient, leading to delays in shipments, wrong shipments, high delivery costs and low customer Any organization which releases a large number of applications for consumers developed by 3rd parties faces quality
satisfaction. HCL’s effort resulted in a dispatch efficiency improvement of 15% and 95% on-time challenges in the face of a complex tech landscape
delivery achieved. The final application was deployed across 85 MS Windows phones.
End-to-end engineering of customized mobile device
With more than 200 applications developed across various target platforms and business verticals,
and with investments across mobility innovation COEs and labs, HCL is armed to provide a
HCL’s scope was to develop an Android-based, in-flight handset for airplanes from design to
manufacturing. The following benefits were delivered: Complete industrial design of handset –
differentiating presence in the mobile world.
ergonomics and usability; Component and material selection - based on target BOM cost;
Android 2.3 customization and integration with TI-based hardware; DO254, DO178B Level E and
HCL Value Proposition
DO160F based certification.
Rapid Mobility Engineering Mobile Device Commercialization Mobile App Certification
Proposition Proposition Proposition
End-to-end mobility services, from consulting to Repository of tools and frameworks which can A complete end-to-end mobile application
app-store launch save effort and time-to-market (test automation certification workflow enabled by a proprietary
Proprietary multi-platform development tool, OS version upgrade framework, etc.) platform
methodology - AMP Ecosystem partnerships with test lab providers This platform consists of a web frontend, defined
Dedicated practice for cross-platform HTML5 Availability of onsite and offshore engineering workflows, automation tools and a managed
based development with expertise in industry and program management associates who have backend service
leading platforms a good understanding of domain, technology Specialized capabilities of mobile application
CoEs and labs for mobile technology innovation and commercialization aspects testers can be leveraged
and automation Rich domain experience working with mobile A one-stop shop for all mobile application
phone OEMs, operators and test equipment certification to app-store launch needs
Business Impact: vendors
Multi-platform application release cycle time Business Impact:
reduction - 30% Business Impact: Reduce quality issues by 30%
Reduction in cost of executing a mobility Improved time-to-market of new devices and Faster time to market by 40%
strategy (cost of hiring talent/multiple vendors) - platform upgrades of more than 30-40%.
25% Cost reduction with the tools and framework –
Capex Cost Reductions - 30% 20%

2. Mobility Service Spread
Case Studies
End-to-end mobility services
execute work orders taken through call centers, and communicated these work orders to the
drivers throughout their logistics control center. This resulted in 20% improvement in productivity
and business performance and also increased customer satisfaction. Intelligence through
real-time analytics resulted in 20% faster adoption and a Return on Investment in 24 months
BPT through mobility
End-to-end engineering of customized mobile device
ergonomics and usability; Component and material selection - based on target BOM cost;
Android 2.3 customization and integration with TI-based hardware; DO254, DO178B Level E and
Hello, I'm from HCL's Engineering and R&D Services. We enable technology led organizations to go to market
with innovative products and solutions. We partner with our customers in building world class products and
creating associated solution delivery ecosystems to help bring market leadership. We develop engineering
products, solutions and platforms across Aerospace and Defense, Automotive, Consumer Electronics, Software,
Online, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor
and Servers & Storage for our customers.