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               IT Outsourcing Project                                    group’s IT architecture, operations, technology as
               of the Year                                               well as processes. This will enable smooth integration
                                                                         of new acquisitions and efficiently handle any
            Supplier: HCL                                                disintegration in case of divestments.
            User: Mecom Group plc                                            HCL is also setting up a Transformation Board that
                                                                         will leverage HCL’s Media Lab and jointly work with
                                                                         the Mecom IT and business leadership teams on the
            HCL and Mecom Group Plc                                      following initiatives:
                                                                         •	 Platform modernisation and consolidation to
            Mecom Group plc (Mecom) is a major European                      support the new business model
            consumer publishing group, with substantial
                                                                         •	 Introducing new business models in digital space to
            operations in the Netherlands, Denmark, Norway and
                                                                             create return-on-investments-led business cases
            Poland. The group wanted to develop a strategic plan
            focusing on IT-enabled business transformation to            •	 Realize guaranteed savings through transformation
            prepare their business for the digital age and achieve           initiatives
            increased agility, profitability and growth resulting in     The Results
            improved-time-to market.                                     The results of the partnership include:
               The group partnered with HCL Technologies, a
            leading global IT services company in July-2011 to           •	 Focused workplace solution for Editorial and
            achieve their strategic IT goals through outsourcing.           Advertising users; Virtual desktop Infrastructure
            Mecom leveraged HCL’s collaborative outsourcing                 (VDI) for flexibility and open workplace for Editors to
            model to:                                                       install fonts and make custom modifications
            •	 build an adaptive, sleek IT infrastructure that can       •	 Comprehensive workplace transformation and
               respond quickly to their changing business needs             vendor consolidation
            •	 establish a centralized and shared best practices         •	 Integrated applications and infrastructure support
               framework to consolidate its IT operations under             enabling smooth transformation of application
               a single entity for better manageability and                 operations as well as infrastructure operations
               coordination with multiple 3rd party vendors,                Win 7 deployment and end user workplace
               reduced administrative overhead costs and                    modernization
               increased cost savings                                    •	 Consistent Services and processes agnostic of
            •	 transform its IT architecture and business                   location
               processes by implementing best-of-breed-tools             •	 Unified SLAs across all locations
               and applications to create a lean and mean IT             •	 Transparent and real-time reporting
               organization targeting a cumulative savings of over
                                                                         •	 Cost benefits, improved SLAs, better service
               25% over 5 years
                                                                            window
            •	 create a common digital platform for faster
                                                                         •	 Better implementation of ITIL processes & single
               migration of existing solutions and faster time-to-
                                                                            reporting platform
               market of the new products; and
            •	 prioritize ‘run the business’ optimization
               opportunities ahead of ‘change the business’
               opportunities

            HCL developed an-end-to-end IT optimization
            roadmap — having both application and infrastructure
            components — for Mecom. The key tenet was driving
            IT transformation through savings led by ‘change the
            business’ transformation initiatives. The transition and
            transformation project started in July 2011. Other key
            focus was realizing cost savings and using it to self-fund
            the IT transformation projects and initiatives for Mecom.
                For this, HCL built a new IT organization, leveraging
            its shared services platform, which consolidated




                                                                                                                             15

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HCLT Case Study: HCL and Mecom Group Plc

  • 1. EOA SHORTLIST SUMMARY IT Outsourcing Project group’s IT architecture, operations, technology as of the Year well as processes. This will enable smooth integration of new acquisitions and efficiently handle any Supplier: HCL disintegration in case of divestments. User: Mecom Group plc HCL is also setting up a Transformation Board that will leverage HCL’s Media Lab and jointly work with the Mecom IT and business leadership teams on the HCL and Mecom Group Plc following initiatives: • Platform modernisation and consolidation to Mecom Group plc (Mecom) is a major European support the new business model consumer publishing group, with substantial • Introducing new business models in digital space to operations in the Netherlands, Denmark, Norway and create return-on-investments-led business cases Poland. The group wanted to develop a strategic plan focusing on IT-enabled business transformation to • Realize guaranteed savings through transformation prepare their business for the digital age and achieve initiatives increased agility, profitability and growth resulting in The Results improved-time-to market. The results of the partnership include: The group partnered with HCL Technologies, a leading global IT services company in July-2011 to • Focused workplace solution for Editorial and achieve their strategic IT goals through outsourcing. Advertising users; Virtual desktop Infrastructure Mecom leveraged HCL’s collaborative outsourcing (VDI) for flexibility and open workplace for Editors to model to: install fonts and make custom modifications • build an adaptive, sleek IT infrastructure that can • Comprehensive workplace transformation and respond quickly to their changing business needs vendor consolidation • establish a centralized and shared best practices • Integrated applications and infrastructure support framework to consolidate its IT operations under enabling smooth transformation of application a single entity for better manageability and operations as well as infrastructure operations coordination with multiple 3rd party vendors, Win 7 deployment and end user workplace reduced administrative overhead costs and modernization increased cost savings • Consistent Services and processes agnostic of • transform its IT architecture and business location processes by implementing best-of-breed-tools • Unified SLAs across all locations and applications to create a lean and mean IT • Transparent and real-time reporting organization targeting a cumulative savings of over • Cost benefits, improved SLAs, better service 25% over 5 years window • create a common digital platform for faster • Better implementation of ITIL processes & single migration of existing solutions and faster time-to- reporting platform market of the new products; and • prioritize ‘run the business’ optimization opportunities ahead of ‘change the business’ opportunities HCL developed an-end-to-end IT optimization roadmap — having both application and infrastructure components — for Mecom. The key tenet was driving IT transformation through savings led by ‘change the business’ transformation initiatives. The transition and transformation project started in July 2011. Other key focus was realizing cost savings and using it to self-fund the IT transformation projects and initiatives for Mecom. For this, HCL built a new IT organization, leveraging its shared services platform, which consolidated 15