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EOASHORTLISTSUMMARY               IT Outsourcing Project                                    group’s IT architecture, opera...
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HCLT Case Study: HCL and Mecom Group Plc

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Mecom Group plc (Mecom) is a major European consumer publishing group, with substantial operations in the Netherlands, Denmark, Norway and Poland. The group wanted to develop a strategic plan focusing on IT-enabled business transformation to prepare their business for the digital age and achieve increased agility, profitability and growth resulting in improved-time-to market.

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HCLT Case Study: HCL and Mecom Group Plc

  1. 1. EOASHORTLISTSUMMARY IT Outsourcing Project group’s IT architecture, operations, technology as of the Year well as processes. This will enable smooth integration of new acquisitions and efficiently handle any Supplier: HCL disintegration in case of divestments. User: Mecom Group plc HCL is also setting up a Transformation Board that will leverage HCL’s Media Lab and jointly work with the Mecom IT and business leadership teams on the HCL and Mecom Group Plc following initiatives: • Platform modernisation and consolidation to Mecom Group plc (Mecom) is a major European support the new business model consumer publishing group, with substantial • Introducing new business models in digital space to operations in the Netherlands, Denmark, Norway and create return-on-investments-led business cases Poland. The group wanted to develop a strategic plan focusing on IT-enabled business transformation to • Realize guaranteed savings through transformation prepare their business for the digital age and achieve initiatives increased agility, profitability and growth resulting in The Results improved-time-to market. The results of the partnership include: The group partnered with HCL Technologies, a leading global IT services company in July-2011 to • Focused workplace solution for Editorial and achieve their strategic IT goals through outsourcing. Advertising users; Virtual desktop Infrastructure Mecom leveraged HCL’s collaborative outsourcing (VDI) for flexibility and open workplace for Editors to model to: install fonts and make custom modifications • build an adaptive, sleek IT infrastructure that can • Comprehensive workplace transformation and respond quickly to their changing business needs vendor consolidation • establish a centralized and shared best practices • Integrated applications and infrastructure support framework to consolidate its IT operations under enabling smooth transformation of application a single entity for better manageability and operations as well as infrastructure operations coordination with multiple 3rd party vendors, Win 7 deployment and end user workplace reduced administrative overhead costs and modernization increased cost savings • Consistent Services and processes agnostic of • transform its IT architecture and business location processes by implementing best-of-breed-tools • Unified SLAs across all locations and applications to create a lean and mean IT • Transparent and real-time reporting organization targeting a cumulative savings of over • Cost benefits, improved SLAs, better service 25% over 5 years window • create a common digital platform for faster • Better implementation of ITIL processes & single migration of existing solutions and faster time-to- reporting platform market of the new products; and • prioritize ‘run the business’ optimization opportunities ahead of ‘change the business’ opportunities HCL developed an-end-to-end IT optimization roadmap — having both application and infrastructure components — for Mecom. The key tenet was driving IT transformation through savings led by ‘change the business’ transformation initiatives. The transition and transformation project started in July 2011. Other key focus was realizing cost savings and using it to self-fund the IT transformation projects and initiatives for Mecom. For this, HCL built a new IT organization, leveraging its shared services platform, which consolidated 15

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