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Mecom Group plc (Mecom) is a major European consumer publishing group, with substantial operations in the Netherlands, Denmark, Norway and Poland. The group wanted to develop a strategic plan focusing on IT-enabled business transformation to prepare their business for the digital age and achieve increased agility, profitability and growth resulting in improved-time-to market.
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HCLT Case Study: HCL and Mecom Group Plc
1. EOA
SHORTLIST
SUMMARY
IT Outsourcing Project group’s IT architecture, operations, technology as
of the Year well as processes. This will enable smooth integration
of new acquisitions and efficiently handle any
Supplier: HCL disintegration in case of divestments.
User: Mecom Group plc HCL is also setting up a Transformation Board that
will leverage HCL’s Media Lab and jointly work with
the Mecom IT and business leadership teams on the
HCL and Mecom Group Plc following initiatives:
• Platform modernisation and consolidation to
Mecom Group plc (Mecom) is a major European support the new business model
consumer publishing group, with substantial
• Introducing new business models in digital space to
operations in the Netherlands, Denmark, Norway and
create return-on-investments-led business cases
Poland. The group wanted to develop a strategic plan
focusing on IT-enabled business transformation to • Realize guaranteed savings through transformation
prepare their business for the digital age and achieve initiatives
increased agility, profitability and growth resulting in The Results
improved-time-to market. The results of the partnership include:
The group partnered with HCL Technologies, a
leading global IT services company in July-2011 to • Focused workplace solution for Editorial and
achieve their strategic IT goals through outsourcing. Advertising users; Virtual desktop Infrastructure
Mecom leveraged HCL’s collaborative outsourcing (VDI) for flexibility and open workplace for Editors to
model to: install fonts and make custom modifications
• build an adaptive, sleek IT infrastructure that can • Comprehensive workplace transformation and
respond quickly to their changing business needs vendor consolidation
• establish a centralized and shared best practices • Integrated applications and infrastructure support
framework to consolidate its IT operations under enabling smooth transformation of application
a single entity for better manageability and operations as well as infrastructure operations
coordination with multiple 3rd party vendors, Win 7 deployment and end user workplace
reduced administrative overhead costs and modernization
increased cost savings • Consistent Services and processes agnostic of
• transform its IT architecture and business location
processes by implementing best-of-breed-tools • Unified SLAs across all locations
and applications to create a lean and mean IT • Transparent and real-time reporting
organization targeting a cumulative savings of over
• Cost benefits, improved SLAs, better service
25% over 5 years
window
• create a common digital platform for faster
• Better implementation of ITIL processes & single
migration of existing solutions and faster time-to-
reporting platform
market of the new products; and
• prioritize ‘run the business’ optimization
opportunities ahead of ‘change the business’
opportunities
HCL developed an-end-to-end IT optimization
roadmap — having both application and infrastructure
components — for Mecom. The key tenet was driving
IT transformation through savings led by ‘change the
business’ transformation initiatives. The transition and
transformation project started in July 2011. Other key
focus was realizing cost savings and using it to self-fund
the IT transformation projects and initiatives for Mecom.
For this, HCL built a new IT organization, leveraging
its shared services platform, which consolidated
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