HCL is a leading IT services provider delivering Run the Business (RTB) and Change the Business (CTB) services bringing innovation around key business and technology imperatives such as enhancing customer experience, leveraging analytics, adopting cloud based services like legacy to cloud migration and end-to-end business transformation. HCL’s transformational services helped the client adopt an innovative technology approach, resulting in cost per policy reduction. HCL’s co-created value by helping client with: • Unified architecture, simple and efficient design using .NET • Common platform for policy publishing • Concurrent processing of policy documents from different policy admin systems • Reduced manual and redundant work in policy issue

1. HCL’s Innovative
Solutions for
an Insurance
Service Provider
Innovation Ensured

2. Understanding
the Challenges
• Legacy Systems Constrain Ability to Make
Policy Related Changes in a Timely Manner
• High Level of Manual Intervention in Policy
Publishing Process Causes Unacceptable
Delays

3. • Tool-Based Converter can be Extended to Other Policy Publishing Products
• Unified Architecture, Simple and Efficient Design Using .NET
• Common Platform for Policy Publishing
• Concurrent Processing of Policy Documents from Different Policy Admin Systems
• Reduced Manual and Redundant Work in Policy Issue
• Streamlined Document Management
Creating
Value through
Solutions

4. • Robust Application with Accurate and
Consistent Data
• Globalize Data to Generate Reports at
Less Cost and Time
• Improvement in Efficiency – Reduced
Run-Job Failure Occurrences by 40%
• 25% Reduction in Time Taken to
Resolve Failures
• Rationalized Inventory by 20%
• 50% Efficiency Improvement in
Documentation Production Process
Reaping the Benefits

5. • Is there a Room for
Innovation in Insurance
Sector?
• How Reduction in Cost per
Policy is Done?
• Why Legacy Systems are
Hard to Work with?
• How Digitization Helps in
Reducing Turn Around
Times in Case of Queries?
Questions
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