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Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Improving Operational Efficiencies
How HCL Helped a Multinational Financial Services Firm
in Optimizing Cost, Efforts and IT Support
Understanding
the Road Blocks
• Unsatisfactory Customer Service due to Dispersed Business and IT
Operations
• Low Market Share because of Delayed Product Launches and Poor
Distribution Channels
• High Run Costs
• Ineffective Digitization
• Absence of Reporting and Business Intelligence Capabilities
The HCL Solution
• Consolidated The Client’s IT Operations Through
Successful Transition of AD/ASM Services on
Legacy Platforms Comprising of 32+ Applications In
a Short Period of Time
• Consolidated Operations from Two Locations to One
Location and Provided Opportunity for Process
Rationalization
• Worked Closely with The Client and their Distribution
Channel Partners in Enabling “Straight Through
Processing” Through DTCC Services Implementation
Across Various Lines of Business
• Improve Reporting Capabilities and Financial
Controls for Marketing Initiatives, and Enabled Them
to Set Up The Foundation for Implementation of
Single View of the Customer (SVOC)
Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Benefits Galore
• Reduced Cost of Launch of New Products
to The Extent of 40% To 50%
• Reduced Time to Market to The Extent of
35% to 40%
• Enabled the Delivery of Complex
Solutions in Multi-Vendor Model Through
Strong Program Management
• Set up Center of Excellence for Policy
Administration System Thereby
Eliminating Dependency on High Cost
Product Vendor
Copyright © 2014 HCL Technologies Limited | www.hcltech.com
• How Financial Services Firms can
Reduce Time to Market the Launch
of New Products?
• Why Business Intelligence and
Proper Reporting Structures are
Necessary for New Age Firms?
• How Business and IT Process
Optimization Helps in Reducing
Overall Costs?
• How Consolidation of Processes
Can be done without Affecting
Current Operations?
Questions
Click here to download the Document
Improving Operational Efficiencies through HCL solution
Improving Operational Efficiencies through HCL solution

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Improving Operational Efficiencies through HCL solution

  • 1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com Improving Operational Efficiencies How HCL Helped a Multinational Financial Services Firm in Optimizing Cost, Efforts and IT Support
  • 2. Understanding the Road Blocks • Unsatisfactory Customer Service due to Dispersed Business and IT Operations • Low Market Share because of Delayed Product Launches and Poor Distribution Channels • High Run Costs • Ineffective Digitization • Absence of Reporting and Business Intelligence Capabilities
  • 3. The HCL Solution • Consolidated The Client’s IT Operations Through Successful Transition of AD/ASM Services on Legacy Platforms Comprising of 32+ Applications In a Short Period of Time • Consolidated Operations from Two Locations to One Location and Provided Opportunity for Process Rationalization • Worked Closely with The Client and their Distribution Channel Partners in Enabling “Straight Through Processing” Through DTCC Services Implementation Across Various Lines of Business • Improve Reporting Capabilities and Financial Controls for Marketing Initiatives, and Enabled Them to Set Up The Foundation for Implementation of Single View of the Customer (SVOC)
  • 4. Copyright © 2014 HCL Technologies Limited | www.hcltech.com Benefits Galore • Reduced Cost of Launch of New Products to The Extent of 40% To 50% • Reduced Time to Market to The Extent of 35% to 40% • Enabled the Delivery of Complex Solutions in Multi-Vendor Model Through Strong Program Management • Set up Center of Excellence for Policy Administration System Thereby Eliminating Dependency on High Cost Product Vendor
  • 5. Copyright © 2014 HCL Technologies Limited | www.hcltech.com • How Financial Services Firms can Reduce Time to Market the Launch of New Products? • Why Business Intelligence and Proper Reporting Structures are Necessary for New Age Firms? • How Business and IT Process Optimization Helps in Reducing Overall Costs? • How Consolidation of Processes Can be done without Affecting Current Operations? Questions Click here to download the Document