http://www.hcltech.com/enterprise-transformation-services/overview~ for ETS

4. HCL’s APO methodology and TFiB tool enables
the world’s largest antivirus enterprise test
center optimize its application landscape
BACKGROUND
 Our client is one of the largest security software product companies providing
security solutions. With headquarters in Santa Clara, California , our customer is a
leading supplier of network security and availability solutions creating best-of-breed
computer security solutions that prevent intrusions on networks and protect
computer systems from the next generation of blended attacks and threats
 Having just undergone a takeover, our client faced a major challenge in optimizing
its applications portfolio. It partnered with HCL for APO, QA consulting and QA
managed services to help it optimize its application landscape
CHALLENGES / OBJECTIVES SNAPSHOT
 Our client had just undergone a takeover and faced the challenge of  Horizontal: Enterprise Transformation
streamlining its Applications Portfolio, while retiring and enhancing certain Services
critical enterprise applications  Micro-vertical: IV&VS – EATS Delivery
 Service Areas: Enterprise Applications
 HCL was to provide APO, QA consulting and QA managed services with gap Testing, Performance and Automation Testing,
analysis and focus on CTB [Change the Business] Content Management , Oracle Fusion and
Integration testing.
 Technologies: Siebel, Oracle BI, DB2, Oracle
Fusion, Interwoven
 IPs / Frameworks: TFiB [Test Factory in a
Box], IV&VS Asset Methodology

5. THE SOLUTION CUSTOMER
 HCL’s Test Factory in a Box [TFiB] along with our IV&VS Asset Methodology process framework for TESTIMONIAL
transition, execution and process management was extensively utilized to help our client address
process gaps and streamline the application area of the Software Development Life Cycle [SDLC].
We quickly ramped up from a 2 to a 32 member team within 6 months, fully implementing TFiB and “Wow!
PM Smart and were able to show a USD 336K value add to our client within the first quarter of the
engagement through the development of a data comparison tool Great to see this
exemplary approach
We followed a 3 phased approach:
to meet these tough
1. As –Is: We conducted a test consulting exercise and Application Portfolio analysis to develop deadlines. Thanks for
critical reports for analysis working on the
2. Recommendations: We recommended process changes and solutions for gaps in technical weekend to make up
expertise together with TFiB implementation, as agreed upon by our client time on the schedule.
3. Implementation: We focused on CTB initially and on process change in the existing landscape. Much appreciated.”
We are now engaged in continuous process improvements in the overall landscape - CIO
RESULTS / BENEFITS
 $ 360K value added to the engagement within the first 6 months - this is a 50% return on billing [not investment] as a value to
the customer
 The Phoenix Program Go-Live was a 3 year program on our client‘s Web Portal which was overrun by a year when HCL was
engaged. HCL made it go-live within the first 6 months [our key resources have since received many recognitions which are
featured in our client’s website]
 HCL is supporting around 80% of the Siebel CRM On Premise to On-Demand project, which is one of the biggest application
programs. No other vendor was engaged in more than 30% of the functional spread. Our client saw great value in the
technology collaboration of 3 HCL teams for Siebel functional, Oracle BI and Oracle Fusion - all under a single Managed
Services project
 IV&VS – ‘Test Factory In a Box’ has been fully implemented. Daily, weekly and monthly reviews and metrics have helped our
client gain deep views into existing trends and act on the risks in terms of coverage, resourcing and identifying new projects

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com