Business Technology spend is growing at a faster rate than the Traditional Information Technology Spend. These Business Technologies go beyond Customer facing Goods and Services and are being aggressively adopted by Organizations across United states. The main challenge before these organizations is to stay abreast with the Growing need for adopting Business Technologies while the focus on Traditional Information Technology remains unaltered.

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Changing Business Technology
Agendas
United States Perspective

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UNITED STATES: Adopting Business Technologies Rapidly
 By 2017, the Business Technology is expected to rise up to 35% of
entire technology Spend (including Goods and Services) by United
State’s Organizations and Government.
 This number will grow to become greater than 50% of the new
spend areas by year 2016 with the overall business technology
spend increasing at a rate of 12% per year
 The Key Challenge for the organizations in United states is to
increase focus on business Technology spends without allowing
Traditional Technology Spends to suffer
25% 28% 32% 35%
75% 72% 68% 65%
2014 2015 2016 2017
RateofTechnologySpend
Business Technology Spend Traditional Technology Spend
Source – HCL Technologies estimates

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• Business Technology includes Customer facing Goods and Services, Customer Oriented operations and Customer focused
employees and Partners
• Business Technology Spends grow at a faster rate than traditional IT spends
• More than 50% of the new project spends will accounted as Business Technology Spends
UNITED STATES: Business Technologies goes beyond Customer Facing Technologies
What Organizations are looking for in a Vendor
• Simplicity through consistent solutions with local know-how
• High-quality service for sufficient business continuity
• Competitive pricing for cost-effectiveness
• New partner ecosystems for effective support

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HCL Addresses these Changing Priorities
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councils. The Council has been recognized through several awards — including the Forrester
Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers.
LOCAL STRENGTHS
With more than 7,000 employees across states — such as Michigan, North Carolina, New Jersey, Washington,
and New York — HCL has been investing significantly in new facilities to generate employment and support our
U.S. client base. HCL participates in various initiatives led by U.S. state governors and local business chambers,
universities, and government and non-profit organizations
KEY SERVICES
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maintenance, Mobility Services, Internet of things, Cloud Computing, BPO, infrastructure management,
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Intelligence and analytics.
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BUSINESS STRENGTHS
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