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New Strategies  For Digital Natives Helene Blowers , Digital Strategy Director  Columbus Metropolitan Library http://www.flickr.com/photos/mzn37/2802221141/
http://www.youtube.com/watch?v=ftWkuQ-39no Meet Joey ...
1 yr 3 yrs 9 yrs 14 yrs
Web 1.0 Web 2.0 Access Engagement
Engagement
Types of social information ,[object Object],http://www.businessweek.com/magazine/content/07_24/b4038405.htm
Identity   Privacy   Safety   Advocacy Information Quality   Creativity Education   Opportunity   Sharing 9 Digital Natives Realities:
Life of a Digital Native … Digital Identity “Amidst a digital landscape that offers up a constant explosion of information natives assert their personal thoughts and experiences, as well as their own political beliefs. digital natives carry this theme of personalization into their wider lives – by creating and ‘showing their own’ in order to – among many other reasons – assert themselves amongst a sea of information and influence.   Digital Identity “ digital natives carry the theme of    personalization into their wider    lives – by creating and ‘showing    their own’ in order to assert    themselves amongst a sea of    information and influence.” - DigitalNative.org http://www.flickr.com/photos/smastrong/3238419128/
http://www.flickr.com/photos/antara365/1688492716/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
Life of a Digital Native … “ Just as an artist may create a sculpture from materials    found in the wild, digital natives view the media    landscape as their “natural habitat” from which they can    pull resources for creativity, expression, and commerce.”   Digital Creativity http://www.flickr.com/photos/dalydose/324264361/
"Cultural consumers  thrive on  information and  ideas to fuel  their creative self-expression." - Patricia Martin
[object Object],[object Object],Pew Study, Teens & Social Media, 12/07 http://www.flickr.com/photos/victoriachapman/431025494/
National School Board Study:  Creating & Connecting July 2007 Content Creators
Life of a Digital Native … The creation, distribution, and accessibility of such high quality information is crucial for the functioning of an information society built on digital natives.    Digital Information Quality http://www.flickr.com/photos/kcjc/440114775/
 
Serious factual errors = 4 Serious factual omissions = 3 Avg mistakes/article = 2.92 Serious factual errors = 4 Serious factual omissions = 4 Avg mistakes/article = 3.86 Nature journal Study, Dec 05 42 articles reviewed
Jan 22, 09
 
Trusted Media Index
Life of a Digital Native …  Digital Safety http://www.flickr.com/photos/bikeportland/2910545378/
National School Board Study:  Creating & Connecting July 2007 http://www.nsba.org/SecondaryMenu/TLN/CreatingandConnecting.aspx http://www.flickr.com/photos/hectorl/1886558636/
Pew Study: Teens, Privacy and Online Social Networks, April 2007
“About  one in five  (22 %) of all students surveyed and about  one in three teens  (31%) are  nonconformists , students who report breaking one or more online safety or behavior rules, such as using inappropriate language, posting inappropriate pictures, sharing personal information with strangers or pretending to be someone they are not.” National School Board Study:  Creating & Connecting July 2007 http://www.nsba.org/SecondaryMenu/TLN/CreatingandConnecting.aspx http://www.flickr.com/photos/rufino_uribe/143603980/
Life of a Digital Native … “ Every day, the    Internet becomes    more important for    society.”    Digital Opportunity http://www.flickr.com/photos/cupevampe/205688172
Digitally … …  there are NO barriers …  the playing field is leveled …  access is universal  …  connection is ubiquitous …  it’s all about ME _____________________ =  opportunities 2
Life of a Digital Native …  Digital Piracy http://www.flickr.com/photos/yodelanecdotal/1409914720/ Sharing
[object Object],[object Object],Angus Reid Strategies Survey – Mar 09  File Sharing Has Become the “New Normal” for Most Online Canadians
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
http://www.totalrecut.com/contest-winners.php
http://www.youtube.com/watch?v=qiP79vYsfbo
Life of a Digital Native … Digital Privacy Most digital natives (DNs) live online, 24/7, where everything done is recorded for posterity. Some DNs call it expression. Some digital immigrants feel it’s shifting our notions of privacy. Forums for education and discussion around online sharing practices, as well as legal dialogue about the documentation and availability of private information, have become crucial considerations for our society.   Digital Privacy http://www.flickr.com/photos/gin_soak/2155456946/
Pew Study: Teens, Privacy and Online Social Networks, April 2007
Pew Study: Teens, Privacy and Online Social Networks, April 2007
 
Life of a Digital Native …  Digital Advocacy http://www.flickr.com/photos/bikoy/2773719281
http://www.flickr.com/photos/ayea/2732049713/
 
Strategy Framework
What elements  need to be present in order for our strategies to support  Virtual Users?
To enable customers  to  connect  with library staff,  services and with  each other   in meaningful ways . Engage VIRTUAL USERS Our customers feel CONNECTED
To provide customers with a  rich online   experience   that enhances their  local branch experience  &  daily lives .   Enrich VIRTUAL USERS Our customers feel They’re getting VALUE
To enable customers the ability to  personalize   and   add value   to   the library experience and allow the community to  celebrate themselves .   VIRTUAL USERS Empower Our customers feel GOOD  about THEMSELVES
Strategy Framework VIRTUAL USERS Engage Enrich Empower
Identity Creativity Information Quality Safety Opportunity Sharing Privacy Advocacy                      Engage Enrich Empower
Engage Enrich Empower
Helene Blowers Digital Strategy Director Columbus Metropolitan Library [email_address] My Slides are @   www.LibraryBytes.com http://www.flickr.com/photos/gregwake/2961213279/

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Strategies for Digital Natives

  • 1. New Strategies For Digital Natives Helene Blowers , Digital Strategy Director Columbus Metropolitan Library http://www.flickr.com/photos/mzn37/2802221141/
  • 3. 1 yr 3 yrs 9 yrs 14 yrs
  • 4. Web 1.0 Web 2.0 Access Engagement
  • 6.
  • 7. Identity Privacy Safety Advocacy Information Quality Creativity Education Opportunity Sharing 9 Digital Natives Realities:
  • 8. Life of a Digital Native … Digital Identity “Amidst a digital landscape that offers up a constant explosion of information natives assert their personal thoughts and experiences, as well as their own political beliefs. digital natives carry this theme of personalization into their wider lives – by creating and ‘showing their own’ in order to – among many other reasons – assert themselves amongst a sea of information and influence.  Digital Identity “ digital natives carry the theme of personalization into their wider lives – by creating and ‘showing their own’ in order to assert themselves amongst a sea of information and influence.” - DigitalNative.org http://www.flickr.com/photos/smastrong/3238419128/
  • 9.
  • 10.  
  • 11.  
  • 12.  
  • 13.  
  • 14.  
  • 15. Life of a Digital Native … “ Just as an artist may create a sculpture from materials found in the wild, digital natives view the media landscape as their “natural habitat” from which they can pull resources for creativity, expression, and commerce.”  Digital Creativity http://www.flickr.com/photos/dalydose/324264361/
  • 16. "Cultural consumers thrive on information and ideas to fuel their creative self-expression." - Patricia Martin
  • 17.
  • 18. National School Board Study: Creating & Connecting July 2007 Content Creators
  • 19. Life of a Digital Native … The creation, distribution, and accessibility of such high quality information is crucial for the functioning of an information society built on digital natives.  Digital Information Quality http://www.flickr.com/photos/kcjc/440114775/
  • 20.  
  • 21. Serious factual errors = 4 Serious factual omissions = 3 Avg mistakes/article = 2.92 Serious factual errors = 4 Serious factual omissions = 4 Avg mistakes/article = 3.86 Nature journal Study, Dec 05 42 articles reviewed
  • 23.  
  • 25. Life of a Digital Native …  Digital Safety http://www.flickr.com/photos/bikeportland/2910545378/
  • 26. National School Board Study: Creating & Connecting July 2007 http://www.nsba.org/SecondaryMenu/TLN/CreatingandConnecting.aspx http://www.flickr.com/photos/hectorl/1886558636/
  • 27. Pew Study: Teens, Privacy and Online Social Networks, April 2007
  • 28. “About one in five (22 %) of all students surveyed and about one in three teens (31%) are nonconformists , students who report breaking one or more online safety or behavior rules, such as using inappropriate language, posting inappropriate pictures, sharing personal information with strangers or pretending to be someone they are not.” National School Board Study: Creating & Connecting July 2007 http://www.nsba.org/SecondaryMenu/TLN/CreatingandConnecting.aspx http://www.flickr.com/photos/rufino_uribe/143603980/
  • 29. Life of a Digital Native … “ Every day, the Internet becomes more important for society.”  Digital Opportunity http://www.flickr.com/photos/cupevampe/205688172
  • 30. Digitally … … there are NO barriers … the playing field is leveled … access is universal … connection is ubiquitous … it’s all about ME _____________________ = opportunities 2
  • 31. Life of a Digital Native …  Digital Piracy http://www.flickr.com/photos/yodelanecdotal/1409914720/ Sharing
  • 32.
  • 33.
  • 36. Life of a Digital Native … Digital Privacy Most digital natives (DNs) live online, 24/7, where everything done is recorded for posterity. Some DNs call it expression. Some digital immigrants feel it’s shifting our notions of privacy. Forums for education and discussion around online sharing practices, as well as legal dialogue about the documentation and availability of private information, have become crucial considerations for our society.  Digital Privacy http://www.flickr.com/photos/gin_soak/2155456946/
  • 37. Pew Study: Teens, Privacy and Online Social Networks, April 2007
  • 38. Pew Study: Teens, Privacy and Online Social Networks, April 2007
  • 39.  
  • 40. Life of a Digital Native …  Digital Advocacy http://www.flickr.com/photos/bikoy/2773719281
  • 42.  
  • 44. What elements need to be present in order for our strategies to support Virtual Users?
  • 45. To enable customers to connect with library staff, services and with each other in meaningful ways . Engage VIRTUAL USERS Our customers feel CONNECTED
  • 46. To provide customers with a rich online experience that enhances their local branch experience & daily lives . Enrich VIRTUAL USERS Our customers feel They’re getting VALUE
  • 47. To enable customers the ability to personalize and add value to the library experience and allow the community to celebrate themselves . VIRTUAL USERS Empower Our customers feel GOOD about THEMSELVES
  • 48. Strategy Framework VIRTUAL USERS Engage Enrich Empower
  • 49. Identity Creativity Information Quality Safety Opportunity Sharing Privacy Advocacy                      Engage Enrich Empower
  • 51. Helene Blowers Digital Strategy Director Columbus Metropolitan Library [email_address] My Slides are @ www.LibraryBytes.com http://www.flickr.com/photos/gregwake/2961213279/