26. Logic model
1.Less friction in triage & profiling
2.Perfect memory, remembers your better
3.Can be Dynamic vs. static search result
*Example: chat bot knows my age, that I am not
pregnant, that I took ibuprofen yesterday and that I
had a cold three months ago. Therefore when I ask,
can I mix this and this the answer is superior to other
systems…
27. Logic model (ctd.)
1.BE A DATABASE OS MOST COMMON QUESTIONS
2.INVITE ONLY, EVERY CHAT MUST BE AWESOME
3.EVERY CHAT FLAWLESS FALL BACK CHAT
4.BILL NOW, PAY NEXT TIME THERE IS PAIN
5.GOOGLE UTILIY (CONCISE)
6.FAST (TINDER SYMPTOM SWIPE) WEBVIEW
7.LEARN FROM PREVIOUS CONVERSATIONS…
8.LIST THE IQ OF THE CHAT BOT DAILY
9.ALLOW USER TO UPLOAD MED DOCS
10. COST CHAT < CALL CENTER, VALUE CHAT> CALL
31. Tech notes
- How not to build a chat bot
- Edward Bullen - Building a ChatBot with Python, NLTK
and scikit
- Chat prototyping tools
- botsociety.com
- Chatfuel.com
- MVP How to
- https://www.slideshare.net/harriken/lean-ux-workshop-
makers-of-barcelona-mob-agile-bcn-meetup