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Welcome to Day 2

More Case Studies &
   Application

                Hello@happymarketer.com
1. The role & influence of “digital” in marketing?

2. Latest Developments in Facebook Marketing

3. Integrated Offline-Online Social Media Campaigns

4. Social Media ROI




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In the last 700 years, since the advent
   of print media, marketing has evolved across many
different media and devices and is progressively moving
   towards in-bound, content based, non-intrusive ideas




                                            Hello@happymarketer.com
So where & how exactly does
 “digital marketing” fit in &
    influence marketing?

                      Hello@happymarketer.com
Traditionally the consumer decision making process has
been linear and simplistic…….




                                           Hello@happymarketer.com
…but with the advent of digital & social media, the
model has evolved to be dynamic…..




Source: McKinsey & HBR 2010

                                           Hello@happymarketer.com
…and in this new loop model, online marketing helps
marketers achieve a good mix of objectives…..




                                           Hello@happymarketer.com
….and there’s different forms of digital marketing
channels & media to cater to the different phases…..




                                          Hello@happymarketer.com
Brand marketers must distinguish between the different
kinds of digital media available & their utilities….




                                            Hello@happymarketer.com
Hello@happymarketer.com
Activity 1: Design an advertising campaign for
AugustMan across the following channels

   •   Print
   •   Radio     One annual mega promotion
   •   TV          to increase the awareness
   •   Email              & subscription
   •   Mobile            of the magazine
   •   Display
   •   Social Media
                                             Hello@happymarketer.com
1. The role & influence of “digital” in marketing?

2. Latest Developments in Facebook Marketing

3. Integrated Offline-Online Social Media Campaigns

4. Social Media ROI




                                           Hello@happymarketer.com
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6 Asian
countries in
 the Global
   Top 20



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So, does Facebook work
     for businesses?


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What are the cool, new,
relevant Facebook updates?


                     Hello@happymarketer.com
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1. Cover Photo & Profile Photo

2. Milestones

3. PinPosts & Highlights

4. Private Messages

5. Admin Panel & Analytics


                                 Hello@happymarketer.com
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Activity II: Let’s use our creative juices to think of ideas
of how best we can leverage on the Timeline & Social
Reader to revamp AugustMan’s Facebook Page




                                                 Hello@happymarketer.com
So, what should be my
 Facebook Marketing
       Strategy?

                  Hello@happymarketer.com
Hello@happymarketer.com
The activities and events that typically into campaign
planning exercises……
                        • Facebook Fans Strategy
        Community
                        • Facebook MediaBuy & CPC Advertising
         Growth
                        • Online & Traditional PR


                        • Facebook Application Contest
       Community
       Engagement
                        • Facebook Wall Content Strategy
                        • Facebook Photos & Videos


                        • Traditional PR Activities
        Community
        Participation   • Promotions & Fan Meetups
                        • Roadshows & Events


                                                       Hello@happymarketer.com
Brand
Engagement



             Hello@happymarketer.com
September 2009 – September 2010

                              Hello@happymarketer.com
Wall Strategy (December)

                      From Tongue Twisters,
                       Sing-a-long, Trivia’s…




                                 Hello@happymarketer.com
Total comments 720 (average 8)
               Overall highest – 63 comments




                          Total likes 680 (average 7)
                                                 Overall highest – 70 likes




                                                              Hello@happymarketer.com
A TRIBUTE TO EARTH DAY
        (April 22, 2010)

    The theme for April is
Environmental Awareness. Cheers
is launching an application that
serves as an awareness on how to
maintain the balance of a pond’s
eco-system which will make healthy
water for fish and other living
community in a pond.

   An ECO FRIENDLY FUN ACTIVITY
for users keep the balance in the
eco-system to stop water pollution
and act fast. Thus, we named the
application as the Cheers Act Fast
Challenge.




               Hello@happymarketer.com
Go Wild Over
  Football
 w/ Cheers
 June 1 to July 9, 2010
 Extended till July 12th




                    Hello@happymarketer.com
Wall activity just for the
         fans…




           Hello@happymarketer.com
World Cup Finals
                                                            (July 11/12 SGT)


SPAIN scored the 1st and only goal of the World Cup 2010 at 4:57 am.
    14 people was up, some cheered some wept using our wall…




                                                           Hello@happymarketer.com
Trivia on Video




Photo Tagging




                     Hello@happymarketer.com
June 2010 interaction went to > 100 interactions.
        March’s highest interaction was 65.
      Avg. interaction would be 35 per month.




                                      Month     Interaction   Comments     Like
                                    June            496          249       241
                                    May             373          162       205
                                    April           365          190       170
                                    March           500          296       193

        March 2010
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Customer
 Service




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Promotion & Contests




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Social
Commerce




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So, what can we do for Burda
      & it’s properties?

      Lets Brainstorm!

                         Hello@happymarketer.com
Activity III: Think of one idea each per given category for
the August Man FanPage
 1. Brand Engagement

 2. Contests & Promos

 3. Customer Service

 4. Crowdsourcing

 5. Social Reading & Commerce

                                              Hello@happymarketer.com
1. The role & influence of “digital” in marketing?

2. Latest Developments in Facebook Marketing

3. Integrated Offline-Online Social Media Campaigns

4. Social Media ROI




                                           Hello@happymarketer.com
The Offline vs. Online battle?




                        Hello@happymarketer.com
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How do I split my spends?




                          Source: Mashable
                    Hello@happymarketer.com
Source: Economist
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Which one takes the lead
           &
How do we synergize both?


                    Hello@happymarketer.com
Offline marketing boosts
     online effect by 40%
What prompts users to search online
for a particular product/service?

• TV ads        – 44%
• Word of Mouth – 41%
• Print ads     – 35%
• Radio         – 23%
• Billboard     – 13%
                                      Source: eConsultancy & iProspect
                                                Hello@happymarketer.com
Hello@happymarketer.com
Hello@happymarketer.com
1. The role & influence of “digital” in marketing?

2. Latest Developments in Facebook Marketing

3. Integrated Offline-Online Social Media Campaigns

4. Social Media ROI




                                           Hello@happymarketer.com
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There needs to be a balance
  Between quantitative &
    Qualitative metrics!


                     Hello@happymarketer.com
Hope you’ve enjoyed the session.
       For anything else
     just drop me a tweet
           @pranmaz

 Or call me at +65 9069 5123




                             Hello@happymarketer.com

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