1. Hani Abdel Alim
Abdel Aty Mayouf
E-mail : Hanym3youf@gmail.com Phone : 971564803025
Address: United Arab Emirates, ABU DHABI, Khalifa Street Nationality: Egyptian
OBJECTIVE
Looking for a Bank (Teller) position utilizing my cashiering Experience, offering a stable
career and professional growth in order to contribute to the organization's mission.
Qualifications
• Two years of demonstrated work experience as a Bank Teller with Al Ansari Exchange.
• Highly skilled in cashing checks, accepting deposits, loan payments and processing
withdrawals.
• Functional knowledge of performing specialized tasks such as personal money orders.
• Able to record all transactions in a prompt and efficient manner.
• Hands on experience in providing exceptional customer service and resolving clients’
accounts issues.
• In depth knowledge of examining instruments for endorsements and verification purposes.
• Proficient in using computers and other office equipment
Certificates
 Advanced Anti money laundering certificate (Al Ansari Exchange).
 Advanced customer services (Al Ansari Exchange).
 Advanced fraud prevention (Al Ansari Exchange).
Work experience
Al Ansari Exchange Sep- 2013 — Present
Operations (Teller)
Abu Dhabi, U.A.E
 Working on a cash register in a large busy store providing a high quality, customer
service and acting as the first point of contact for customers.
 Helping to build the business by engaging in a polite and friendly way with every
customer.

2.  Experience of working with customers from different cultures & backgrounds.
 Well spoken, approachable, with great attention to detail & a professional attitude.
 Explaining, promoting products or services such as money orders or saving bonds by
accessing computerized information.
 Opening Bank accounts in other countries such as (India, Philippines, Morocco,
Egypt, Tunisia, etc.)
 Handles cash and balance the cash account based on the number of transactions,
providing a fast excellent and error free services to customers.
 Respect AML rules, policy and procedures of the company wherever applicable by
collecting the supporting documents from customers.
 Deal with customer complaints and find the suitable solutions or follow up such
complaints with customer service.
 Forward technical support requisitions to admin office, attend the telephone calls and
give the correct information as required by the callers.
 Making telex transfer to bank accounts of many countries with different currency like
USD, Euro, GBP, Cad, etc.
 Issuing Demand Draft to the customers. Remitting money through Western Union,
instant cash, cash express etc. Co-ordinate with central hub for delivery of currencies
on a day to day basis.
 Allocating job timing to the team members on daily and weekly basis.
 Purchasing & selling foreign currencies Opening WPS account for companies &
Creating Salary Information File. Making National Bond.
 Keeping currency rates updated.
 Dealing with many kinds of credit card like master, visa, jcb, etc.
Avaline Trading FZE
Sales and E-Marketing Executive
Dubai, United Arab Emirates
Build customer pipelines for expected business
Solicit existing and new customers for business opportunities
Promote and sell the company products
Offer discounts and deals where appropriate
Promote the business by working closely with the marketing department

3. Education
Faculty of commerce Cairo university
E-commerce Import And Export Diploma
Faculty of social work Fayuum University
Bachelor degree of social work
American university in Cairo
English Courses
American E-commerce club Cairo, Egypt
Sales, E-commerce, E-marketing diploma
DECLARATION
I hereby declare that all the above information provided is true to the best of my knowledge
and belief.
HANI ABDELALIM
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