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How to Add
User Session
Recordings
to Your App’s
Google
Analytics Brought to you by:
What are user recordings?
User session recordings are a type of qualitative
analytics tool that enables you to watch videos of
actual in-app user sessions
Here is a quick summary of some of their noteworthy
benefits:
• Drill down to the single user level
• Highlight user sentiments such as impatience and
frustration (elements that cannot be conveyed by
numbers)
• Visualize bugs and crashes
• Examine why certain users dropped off of specific
funnels
• Pinpoint areas of friction within your app’s UX
Why does it matter for your Google Analytics?
• Thanks to Google Analytics' integration with Appsee, the market
leader in qualitative app analytics, you now have the ability to watch
user session recordings directly from your high-level GA reports.
• Technically, you will be able to add the ‘secondary dimension’ of
Appsee’s user recordings to your user reports.
Examples of this combo in action
• You are surely well-versed in the
importance of measuring and
optimizing your app’s “user
engagement”. In order to do this, you
want to understand from your Google
reports how long your users are
spending on each screen and many
users are bouncing from your app, and
better yet- why.
• From dimensions such as screen name
and user type you can see how many
new users vs. returning users are
bouncing from your app and then
watch corresponding user recordings to
show you the exact cause(s).
User Engagement
Examples of this combo in action
• Another powerful way to harness this
combo is for understanding the in-app
purchase patterns of your users. Let’s say
you want to examine average order value,
goal conversion rate, and per session
value of your users drilled down by day of
the week and hour of the day.
• You see that Thursday and Friday are not
performing as well as anticipated- why is
that? By diving into the additional
dimension of Appsee’s user recordings,
you can see exactly how users behaved
in your app that day and what ultimately
caused them to not convert.
In-App Purchase Patterns
Examples of this combo in action
• So you want to understand the quality of your
app’s users obtained from specific acquisition
campaigns. You first zone in on conversion
value and run a report in GA with the following
metrics: users, new users, goal X, goal
conversion rate, per session goal value.
• You might use this report to examine how often
your Facebook acquired users from specific
campaigns are converting compared to Google
Adwords.
• What happens if you notice any irregularities or
noteworthy stats in this report? Again, you can
add the drilldown dimension “Appsee User
URL” and watch real-time videos of user
sessions filtered by those specific metrics. This
enables you to actually see why certain
campaigns are performing better than others.
Acquisition Optimization
• Any time you have a question about a
certain statistic for your in-app metrics (e.g.
% quit rate or avg. # of screens visited) you
can utilize user recordings to explore the
‘whys’ behind those numbers
• By combining quantitative analytics (GA)
with qualitative analytics (Appsee) you are
able to obtain a complete, accurate picture
of what’s going on inside your app
• This understanding will allow you to sort
the ‘wheat from the chaff’ within your
numeric data and make key decisions for
your app with more confidence and trust in
your data
The ultimate result? The most actionable
insights on your app
How do you get access to the user recordings?
Integrate for Free
Request a Demo

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How to Add User Session Recordings to Your App's Google Analytics

  • 1. How to Add User Session Recordings to Your App’s Google Analytics Brought to you by:
  • 2. What are user recordings? User session recordings are a type of qualitative analytics tool that enables you to watch videos of actual in-app user sessions Here is a quick summary of some of their noteworthy benefits: • Drill down to the single user level • Highlight user sentiments such as impatience and frustration (elements that cannot be conveyed by numbers) • Visualize bugs and crashes • Examine why certain users dropped off of specific funnels • Pinpoint areas of friction within your app’s UX
  • 3. Why does it matter for your Google Analytics? • Thanks to Google Analytics' integration with Appsee, the market leader in qualitative app analytics, you now have the ability to watch user session recordings directly from your high-level GA reports. • Technically, you will be able to add the ‘secondary dimension’ of Appsee’s user recordings to your user reports.
  • 4.
  • 5. Examples of this combo in action • You are surely well-versed in the importance of measuring and optimizing your app’s “user engagement”. In order to do this, you want to understand from your Google reports how long your users are spending on each screen and many users are bouncing from your app, and better yet- why. • From dimensions such as screen name and user type you can see how many new users vs. returning users are bouncing from your app and then watch corresponding user recordings to show you the exact cause(s). User Engagement
  • 6. Examples of this combo in action • Another powerful way to harness this combo is for understanding the in-app purchase patterns of your users. Let’s say you want to examine average order value, goal conversion rate, and per session value of your users drilled down by day of the week and hour of the day. • You see that Thursday and Friday are not performing as well as anticipated- why is that? By diving into the additional dimension of Appsee’s user recordings, you can see exactly how users behaved in your app that day and what ultimately caused them to not convert. In-App Purchase Patterns
  • 7. Examples of this combo in action • So you want to understand the quality of your app’s users obtained from specific acquisition campaigns. You first zone in on conversion value and run a report in GA with the following metrics: users, new users, goal X, goal conversion rate, per session goal value. • You might use this report to examine how often your Facebook acquired users from specific campaigns are converting compared to Google Adwords. • What happens if you notice any irregularities or noteworthy stats in this report? Again, you can add the drilldown dimension “Appsee User URL” and watch real-time videos of user sessions filtered by those specific metrics. This enables you to actually see why certain campaigns are performing better than others. Acquisition Optimization
  • 8. • Any time you have a question about a certain statistic for your in-app metrics (e.g. % quit rate or avg. # of screens visited) you can utilize user recordings to explore the ‘whys’ behind those numbers • By combining quantitative analytics (GA) with qualitative analytics (Appsee) you are able to obtain a complete, accurate picture of what’s going on inside your app • This understanding will allow you to sort the ‘wheat from the chaff’ within your numeric data and make key decisions for your app with more confidence and trust in your data The ultimate result? The most actionable insights on your app
  • 9. How do you get access to the user recordings? Integrate for Free Request a Demo