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Breakthrough TQM 3.  Hoshin Management
Lectures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Learning Spiral Basic  model 1.  Target  leadership 2. Customer And society 3.  Hoshin Management 4.  Process  Management 5.  Value Based Management
Quality of management  管理的质量 Quality of leadership  领导的质量 Kultur-bygging Management Leadership Building Strong  Culture 建立巩固的文化 Set ”Mission Impossible” goals and visions  确立“不可能完成的使命”般的目标与愿景 Communicate values  重视沟通 Be a role model and inspire  做行为榜样并鼓舞他人 Setting clear goals and strategies  确立清晰的目标与战略 Organise and set all to work according to the strategies   组织与安排使所有人按照战略方向行动 Manage process control  and daily routine management  管理过程控制与日常工作管理 Assess performance and initiate improvements  评估纯净并实施新的改进 Show respect, ”give and give” and  encourage teamwork and networks  尊重他人 ,“ 互相奉献” ,  鼓励团队和网络合作
Quality of management  管理的质量   Quality of leadership  领导的质量 Building a strong value based culture 建立稳固的以价值为基础的文化 Key strategies 关键策略  Satisfy customers and society 达成客户与社会的满意 Process management and teamwork 过程管理及团队合作 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
2. Customer and  society communication 与客户和社会进行沟通 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
3. Strategic Management 战略管理 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
 
Breakthrough TQM Hoshin management  战略管理
3. Hoshin Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Learning Spiral Basic  model 1.  Target  leadership 2. Customer And society 3.  Hoshin Management 4.  Process  Management 5.  Value Based Management
Nøkkelpunkter i hoshinledelse  Planleggings- og gjennomføringsprosess, som blir forbedret kontinuerlig gjennom hele året (PUKK). Fokus på det viktigste av de viktige Balanse mellom strategier (de riktige tingene) og daglig drift (gjøre ting riktig) Planlegging og utførelse basert på fakta og data. Involvering av alle nivåer og enheter i å nå strategiske mål
Quality of management  管理的质量 Quality of leadership  领导的质量 Kultur-bygging Management Leadership Building Strong  Culture 建立巩固的文化 Set ”Mission Impossible” goals and visions  确立“不可能完成的使命”般的目标与愿景 Communicate values  重视沟通 Be a role model and inspire  做行为榜样并鼓舞他人 Setting clear goals and strategies  确立清晰的目标与战略 Organise and set all to work according to the strategies   组织与安排使所有人按照战略方向行动 Manage process control  and daily routine management  管理过程控制与日常工作管理 Assess performance and initiate improvements  评估纯净并实施新的改进 Show respect, ”give and give” and  encourage teamwork and networks  尊重他人 ,“ 互相奉献” ,  鼓励团队和网络合作
Strategic analysis Understand the reality in the company Understand the  society and the market Strategic Plan Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
Strategiutvikling (hoshin)og  strategi ledelse og gjennomføring (kanri) SWOT analyse F&U Markeds- undersøkelser Konkurrent- analyse Kreativ ideskaping Analyse av  Teknologiske  Markedsmessige Og sosiale utvik- lingstrekk Strategi- valg Strategisk planlegging Strategi- gjennom- føring Strategigjennomføring -Hoshin kanri
Forholdet mellom  strategiutvikling (hoshin)og  strategigjennomføring (kanri) SWOT analyse F&U Markeds- undersøkelser Konkurrent- analyse Kreativ ideskaping Analyse av  Teknologiske  Markedsmessige Og sosiale utvik- lingstrekk Strategi- valg Strategisk planlegging Strategi- gjennom- føring Strategigjennomføring -Hoshin kanri
Ledelsens bruk av PUKK-hjulet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],P U K K Fordeling av mål (målforhandling) Ledelsen evaluering av prosessen P DS A
Målforhandling begge veier Prosjekter VEIDEKKE ENTREPRENØR AS REGIONENE DISTRIKTENE Gruppeavtale Resultatmål Systematikk Prosessmål
Hoshin Management Portfolio Strategy Business Strategy Business Planning Performance  Management Make the Business Plan 1 2 3 4 5 6 7 8 9 10 VISJON Set the direction Follow up Key Performance Indicator KPI-er Visjon Strategic Targets (PDSA)
Strategigjennomføring Fase 1 Fase 2 Fase 3 PROSJEKTPROSESSEN Gruppeavtale Prosessmål og tiltak Sluttresultat Sluttevaluering Evaluering fase 1 Evaluering fase 2 Evaluering fase 3 Distriktets mål Konsernets mål Divisjonens mål Som bidrar til Som bidrar til Som bidrar til Forventninger / krav Forventninger / krav Forventninger / krav
Organisering Topp ledelse Tilretteleggernettverk Forbedringer  På byggeplassen Plan Distrikt Beslutning av VD 10 nbefalinger fra divisjon Ledergruppe region Tvers: Utviklingsgruppe Resultater rapport Plan forslag Produktivitets- gruppe
Spredning av mål og målforhandling Region Distrikt Prosjekt Metode Mål Prioritere Oversette Metode Mål Metode Mål Prosjekt
Management System Business Plan Follow up Key Performance Indikatorss G AP Process deviation Improvements Systems & tools  Work processes Audit  Smac text Synergi QC   Strategy Management Support KPI/PI   A P S D A  S S  D
 
Lost Time Injuries, History (Hydro Rafnes 1978-2000, Hydro Polymers AS 2000-2005)
Emission improvement  Start new  plant
Responsible companies
Redusere drivhusgasser med 80% Voluntary Objective 1 An 80% reduction in Per fluorocarbon (PFC) greenhouse gas emissions per tonne of aluminium produced for the industry as a whole by 2010 versus 1990 levels.
Results
10% smelteenergi Voluntary Objective 3 A 10% reduction in average smelting energy usage by IAI Member Companies per tonne of aluminium produced by 2010 versus 1990.
Resultater
Primær og gjenvinning
H1 og H1 skader Voluntary Objective 4 A 50% reduction in the lost time accident rate and recordable accident rate by 2010 versus 2000 by IAI Member Companies, with a review in 2006.
Resultater
Light weightening contribution Voluntary Objective 7 The industry will monitor annually aluminium shipments for use in transport in order to track aluminium's contribution through light-weighting to reducing greenhouse gas (GHG) emissions from road, rail and sea transport.
Results
CO2 emission per ton  Voluntary Objective 11 New The IAI Member Companies will seek to reduce GHG emissions from the production of alumina per tonne of alumina produced.
Contribution to greenhouse gases
Hoshin Management Daily Routine Management Goals Results Site Corporate goals Division Contribute to Demands Team agreement  Demands Demands Contribute to Contribute to
Buddha has tree eyes FUTURE Breakthrough PAST Standardisation PRESENT Incremental improvement
Team tavle
Sluttevaluering P U K K ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],P U K K ,[object Object],[object Object],[object Object],[object Object],Studere!!: Hva er årsakene til denne prestasjonen? Opprinelig plan laget På oppstartsmøte Evt. Problemløsning vha.  ”skjema for analyse av avvik”  under veis
Buddha has tree eyes FUTURE Breakthrough PAST Standardisation PRESENT Incremental improvement
 

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QM-005-Breakthrough TQM

  • 1. Breakthrough TQM 3. Hoshin Management
  • 2.
  • 3. The Learning Spiral Basic model 1. Target leadership 2. Customer And society 3. Hoshin Management 4. Process Management 5. Value Based Management
  • 4. Quality of management 管理的质量 Quality of leadership 领导的质量 Kultur-bygging Management Leadership Building Strong Culture 建立巩固的文化 Set ”Mission Impossible” goals and visions 确立“不可能完成的使命”般的目标与愿景 Communicate values 重视沟通 Be a role model and inspire 做行为榜样并鼓舞他人 Setting clear goals and strategies 确立清晰的目标与战略 Organise and set all to work according to the strategies 组织与安排使所有人按照战略方向行动 Manage process control and daily routine management 管理过程控制与日常工作管理 Assess performance and initiate improvements 评估纯净并实施新的改进 Show respect, ”give and give” and encourage teamwork and networks 尊重他人 ,“ 互相奉献” , 鼓励团队和网络合作
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.  
  • 10. Breakthrough TQM Hoshin management 战略管理
  • 11.
  • 12. The Learning Spiral Basic model 1. Target leadership 2. Customer And society 3. Hoshin Management 4. Process Management 5. Value Based Management
  • 13. Nøkkelpunkter i hoshinledelse Planleggings- og gjennomføringsprosess, som blir forbedret kontinuerlig gjennom hele året (PUKK). Fokus på det viktigste av de viktige Balanse mellom strategier (de riktige tingene) og daglig drift (gjøre ting riktig) Planlegging og utførelse basert på fakta og data. Involvering av alle nivåer og enheter i å nå strategiske mål
  • 14. Quality of management 管理的质量 Quality of leadership 领导的质量 Kultur-bygging Management Leadership Building Strong Culture 建立巩固的文化 Set ”Mission Impossible” goals and visions 确立“不可能完成的使命”般的目标与愿景 Communicate values 重视沟通 Be a role model and inspire 做行为榜样并鼓舞他人 Setting clear goals and strategies 确立清晰的目标与战略 Organise and set all to work according to the strategies 组织与安排使所有人按照战略方向行动 Manage process control and daily routine management 管理过程控制与日常工作管理 Assess performance and initiate improvements 评估纯净并实施新的改进 Show respect, ”give and give” and encourage teamwork and networks 尊重他人 ,“ 互相奉献” , 鼓励团队和网络合作
  • 15. Strategic analysis Understand the reality in the company Understand the society and the market Strategic Plan Quality 质量 Delivery 交货 Safety & Env. 安全与环境 Cost 成本
  • 16. Strategiutvikling (hoshin)og strategi ledelse og gjennomføring (kanri) SWOT analyse F&U Markeds- undersøkelser Konkurrent- analyse Kreativ ideskaping Analyse av Teknologiske Markedsmessige Og sosiale utvik- lingstrekk Strategi- valg Strategisk planlegging Strategi- gjennom- føring Strategigjennomføring -Hoshin kanri
  • 17. Forholdet mellom strategiutvikling (hoshin)og strategigjennomføring (kanri) SWOT analyse F&U Markeds- undersøkelser Konkurrent- analyse Kreativ ideskaping Analyse av Teknologiske Markedsmessige Og sosiale utvik- lingstrekk Strategi- valg Strategisk planlegging Strategi- gjennom- føring Strategigjennomføring -Hoshin kanri
  • 18.
  • 19. Målforhandling begge veier Prosjekter VEIDEKKE ENTREPRENØR AS REGIONENE DISTRIKTENE Gruppeavtale Resultatmål Systematikk Prosessmål
  • 20. Hoshin Management Portfolio Strategy Business Strategy Business Planning Performance Management Make the Business Plan 1 2 3 4 5 6 7 8 9 10 VISJON Set the direction Follow up Key Performance Indicator KPI-er Visjon Strategic Targets (PDSA)
  • 21. Strategigjennomføring Fase 1 Fase 2 Fase 3 PROSJEKTPROSESSEN Gruppeavtale Prosessmål og tiltak Sluttresultat Sluttevaluering Evaluering fase 1 Evaluering fase 2 Evaluering fase 3 Distriktets mål Konsernets mål Divisjonens mål Som bidrar til Som bidrar til Som bidrar til Forventninger / krav Forventninger / krav Forventninger / krav
  • 22. Organisering Topp ledelse Tilretteleggernettverk Forbedringer På byggeplassen Plan Distrikt Beslutning av VD 10 nbefalinger fra divisjon Ledergruppe region Tvers: Utviklingsgruppe Resultater rapport Plan forslag Produktivitets- gruppe
  • 23. Spredning av mål og målforhandling Region Distrikt Prosjekt Metode Mål Prioritere Oversette Metode Mål Metode Mål Prosjekt
  • 24. Management System Business Plan Follow up Key Performance Indikatorss G AP Process deviation Improvements Systems & tools Work processes Audit Smac text Synergi QC Strategy Management Support KPI/PI A P S D A S S D
  • 25.  
  • 26. Lost Time Injuries, History (Hydro Rafnes 1978-2000, Hydro Polymers AS 2000-2005)
  • 27. Emission improvement Start new plant
  • 29. Redusere drivhusgasser med 80% Voluntary Objective 1 An 80% reduction in Per fluorocarbon (PFC) greenhouse gas emissions per tonne of aluminium produced for the industry as a whole by 2010 versus 1990 levels.
  • 31. 10% smelteenergi Voluntary Objective 3 A 10% reduction in average smelting energy usage by IAI Member Companies per tonne of aluminium produced by 2010 versus 1990.
  • 34. H1 og H1 skader Voluntary Objective 4 A 50% reduction in the lost time accident rate and recordable accident rate by 2010 versus 2000 by IAI Member Companies, with a review in 2006.
  • 36. Light weightening contribution Voluntary Objective 7 The industry will monitor annually aluminium shipments for use in transport in order to track aluminium's contribution through light-weighting to reducing greenhouse gas (GHG) emissions from road, rail and sea transport.
  • 38. CO2 emission per ton Voluntary Objective 11 New The IAI Member Companies will seek to reduce GHG emissions from the production of alumina per tonne of alumina produced.
  • 40. Hoshin Management Daily Routine Management Goals Results Site Corporate goals Division Contribute to Demands Team agreement Demands Demands Contribute to Contribute to
  • 41. Buddha has tree eyes FUTURE Breakthrough PAST Standardisation PRESENT Incremental improvement
  • 43.
  • 44. Buddha has tree eyes FUTURE Breakthrough PAST Standardisation PRESENT Incremental improvement
  • 45.