2. The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remain at the sole discretion of Oracle.
3. Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
- Communications
- Public Sector
- Professional Services
- Financial Services
• 275,000 total customers
• 220,000 database customers
• 30,000 applications customers
• 30,000 middleware customers
• 17,700 partners
• 56,000 employees
• 14,000 developers
• 7,000 support staff
Oracle At-a-Glance
4. “Our strategy is to work with global networks to leverage the
best technologies on the planet.”
-- HP SVP Dick Conrad
• R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010
• Design: Boeing designs navigation and landing
gear systems in India
• Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’s
Quanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies
Globalization Changes Everything
5. Competitors
The Internet eliminated
borders making all
markets global markets
Compliance Mandates
Increased and varying
regulatory / security
requirements exert additional
burdens on businesses
Suppliers
Margin pressures force
companies to search for
goods & services anywhere
in the world resulting in
complex supply networks
Customers & Employees
Manage employees and
customers dispersed across
geographic and cultural
boundaries
Management Challenges
Globalization creates unique challenges in managing…
6. To Meet These Challenges,
Businesses Must…
Think Globally to make the right decisions
Work Globally to be more productive
Manage Systems Globally to lower cost
and increase performance
7. Brought to You by Oracle Applications Unlimited
The
Global Business
Release
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Introducing
Oracle E-Business Suite 12
8. Flexible Architecture Meets the Needs
of Dynamic, Global Businesses
Fusion
Middleware
Database RAC / Grid
Enterprise Security
Role-Based Portal Access
Performance
Management
Analysis, Planning
& Reporting
Compliance
Framework
Systems
Management
Applications
• Integration Services
• Process Orchestration
• User/System Configuration
• Data Hubs
• Application Server
• Web Services
• Development Tools
• Collaboration Tools
Complete
Integrated
Standards-based
Adaptable
Accessible
Secure
Scalable
9. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Make more informed and compliant
decisions with a global view of customers,
suppliers, partners, and operations
10. R12 Improves Global Decision Making
by Supporting All Types of Reporting/Analysis
• Make timely decisions
with integrated
information systems
• Target information
delivery with role-
based dashboards
• Protect organizational
integrity with secure
information delivery
Financials, Supply Chain, Projects,
PLM, Sales & Marketing, HR, Service
Transaction Processing
Users
Sensor
Based
Services
Analysts
Managers
Executives
Operational
Reporting
Profitability
Analysis
Performance
Scorecards
Consolidation
& Compliance
Forecasting
& Modeling
Network
Optimization
Inventory
Optimization
Portfolio
Analysis
Reporting Planning
Think Work Manage
11. • Perform true global
consolidation by bringing
together financial data
from any source
• Automate consolidation process
to improve speed, consistency,
and auditability
• Capture and apply accounting
rules to meet local reporting
standards worldwide
• Use familiar spreadsheets to
build sophisticated financial
statements with drilldown links
Think Work Manage
Global Financial Consolidation
Make more informed financial decisions with a single, accurate,
global view of financial position
12. Drivers
Resources
Activities
Statistics
Costs / Revenue
Transactions
Cost Pools
% Distributions
Rate X Volume
Models
Methods
Profitability
Engine
• Achieve global view
of profitability from
multiple data sources
• Calculate profitability
based on user-definable
rules and formulas
• Analyze profitability
along any dimension
including geography,
product, channel,
segment, customer,
organization, etc
Think Work Manage
Profitability Analysis
Achieve greater insight into the profitability of global operations and
provide actionable information for driving margin improvement
13. Scenarios
Strategy
Projects
Metrics &
Ranking
Balanced
Portfolio
• Define: Build consensus by establishing and
communicating a common framework for
evaluating projects
• Evaluate: Simulate the impact of business
change by evaluating “what-if” scenarios
• Select: Rate and rank portfolios to ensure
strategic fit and/or maximize return on investment
• Integrate: Ensure individual project success by
seamlessly connecting with Oracle Projects for
tracking and planning
• Communicate: Streamline the delivery of project
portfolio status and decisions to
global stakeholders
Think Work Manage
Project Portfolio Analysis
Balance and align global projects with organizational objectives
and strategy
14. • Increase profits through asset rationalization
- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization
• Reduce costs through dynamic sourcing
- Leverage network plan to improve sourcing,
inventory, and replenishment strategies
• Manage global risk more effectively by
anticipating supply and demand fluctuations
Graphical Simulation of Network
Think Work Manage
Strategic Network Optimization
Create optimal supply chain networks by continuously evaluating the
cost and revenue impact of global supply & fulfillment decisions
15. Inventory
Cost
Product Delivery
10 30 50 75 80 85 90 95 100
Without
Oracle
With
Oracle
Lower
Inventory
Cost
Improve
On-Time
Delivery
• Maximize on-time product
delivery while minimizing
inventory costs
• Improve delivery flexibility by
storing common subassemblies
which are completed only when
an order is placed
- Account for global demand,
supply & lead-time variability
- Select the best global inventory
investment strategy
• Reduce inventory write-offs
Think Work Manage
Global Inventory Optimization
Optimize global inventory levels & locations based on
anticipated demand
16. Daily Results,
Flexible Periods
Flexible Comparisons
Multiple
Currencies
Graphs /
Trends
Performance
Measures (KPIs)
Reports w/
Drilldown
• Get rapid results with
an out-of-the-box
mgmt reporting system
• Get the right
information with role-
based dashboards
• Get complete
information with
seamless drilldowns
• New in R12:
- 6 dashboards, 49 KPIs, 90 rpts
- A focus on global sourcing,
purchases, and supplier mgmt
Drag & Drop
Portlets
Think Work Manage
Real-Time Operational Reporting
Make better and faster decisions at dramatically lower cost
17. Marketing &
Sales
Intelligence
Service
Intelligence
Procurement
Intelligence
Supply Chain
& Order Mgt
Intelligence
Financial
Intelligence
Human
Resources
Intelligence
Pipeline
Analysis
Sales
Forecasting
Opportunity
Analysis
Quota
Analysis
Marketing
Analysis
Lead
Conversion
Absence
Analysis
Compensation
Analysis
Talent
Management
Workforce
Profile
Turnover
Trends
Return on
Human Capital
A/R & A/P
Analysis
GL / Balance
Sheet Analysis
Customer
& Product
Profitability
P&L Analysis
Expense
Management
Cash Flow
Analysis
Supplier
Performance
Spend
Analysis
Procurement
Cycle Times
Inventory
Availability
Employee
Expenses
BOM Analysis
Order
Linearity
Orders
vs. Available
Inventory
Cycle Time
Analysis
Backlog
Analysis
Fulfillment
Status
Customer
Receivables
Activity
Analysis
Customer
Satisfaction
Resolution
Rates
Service Rep
Effectiveness
Service Cost
Analysis
Service
Level Trends
Next Generation DBI Low TCO Preserved Business-friendly
Logical Layer
EBS Business Intelligence
18. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Increase productivity with global processes
that cross applications, divisions, and regions
19. • Reduced pop-ups and
duplicate screens
• Re-designed and streamlined
entire workflows
• Reduced the number of steps
to complete key tasks
• Improved overall look & feel
and visual style
• Increased personalization
capabilities
• Campaign Management
• Customer Support
• Collections & Payments
• Loan Management
Improved Workflow in Targeted Areas
• Financial Consolidation
• Online Candidate Registration
• Absence Management
• Salary Administration
• Self-Service Purchasing
• Sourcing
• Supplier Collaboration
• Business Intelligence
Think Work Manage
A New User Experience for R12
Accelerate global roll-outs with simplified business flows and user interface
20. Increase the efficiency of shared services and single database operations
with streamlined processing, reporting, and access across operating units
Single
Global
Database
Shared
Service
Center
Org 3
Org 2
Org 1
Examples: Payables, Purchasing, Collections, HR
Drive
Shared
Services
with R12
Financial
Management
Initiatives
Think Work Manage
Global Financial Management
21. Single Responsibility
Holland
Legal Entity
Denmark
Legal Entity
Belgium
Legal Entity
Belgium
Operating Unit
Holland
Operating Unit
Denmark
Operating Unit
Perform multiple
tasks across
operating units (OUs)
without changing
responsibilities
• Define and manage OUs from a central location
• View and manage customers across OUs
• Enter and pay invoices across OUs
• Receive goods across any OU
• Negotiate with suppliers for your enterprise, not just your OU
For Example:
Global Financial Management:
Multi-Org Access
Increase the efficiency of shared services and single database operations
with streamlined ACCESS, processing, and reporting across operating units
Think Work Manage
22. Single subledger
transaction (e.g.
invoice, payment)
can create multiple
accounting entries
• Ensure both corporate
visibility and local
compliance by automatically
creating accounting for all
legal entities
• Simplify inter-account
reconciliation for key
business flows such
as procure-to-pay or
order-to-cash
• Streamline reporting and
inquiries by leveraging a
common and consistent
data model across all
subledger applications
Ledger B
French GAAP/IAS
Plan Comptable
French Calendar
EUR
Ledger A
US GAAP
US COA
US Calendar
USD
Subledger
Transaction
Dr Cr
Think Work Manage
Global Financial Management:
Subledger Accounting
Increase the efficiency of shared services and single database operations with
streamlined access, PROCESSING, and reporting across operating units
23. Ledger Set
Ledger Set Benefits:
• Cross/Multiple Ledger processing and reporting
• Data and definitions that can be shared and secured
• Native support for multiple accounting representations
French Rules
Plan Comptable
French Calendar
EUR
Ledger B
Must Share:
Chart of Accounts
Calendar
US GAAP
US COA
US Calendar
EUR
Ledger A
US GAAP
US COA
US Calendar
GBP
Ledger D
Defined by 4 C’s:
• Accounting
Convention
• Chart of Accounts
• Calendar
• Currency
Reporting Currency
Ledger C
US GAAP
US COA
US Calendar
USD
Global Financial Management:
Ledger Sets
Increase the efficiency of shared services and single database operations with
streamlined access, processing, and REPORTING across operating units
Think Work Manage
24. • Diagnose access and
process control
violations and take
corrective action
Think Work Manage
Certify and Report Results
Track Compliance Status, Document Findings, Mitigate Exceptions
Assess
Risk &
Controls
Scope
Audit
Program
Test
Controls
Document
Processes
Create Risk &
Control Library
• Strengthen application
control environment with
continuous monitoring
• Ensure auditability
via secure change
control and history
Governance, Risk, & Compliance
Document, test, monitor, and certify ongoing compliance with
Sarbanes-Oxley, JSOX, HIPAA and other global regulations
25. • Single Repository of
transactions for global
business insight
• Centralized rules applied
to transactions to manage
globally and reduce risk
• Automation of tax
processes on transactions
to improve operational
efficiency
• Extensible architecture
that supports additions,
e.g. Self-assessed
Use Tax
Tax
Transactions
Tax
Setup/Rules
Internet
Expenses
Receivables
Order
Management
General
Ledger
Purchasing
Internet
Procurement
Inter-Company
Invoicing
Payables
E-Business Tax
Centrally manage tax transactions across entire E-Business Suite
Think Work Manage
26. <Insert Picture Here>
“We’ve provided corporate
assurance from a controllership
perspective by centralizing our
foundational accounting activities,
defining our corporate policies and
procedures, and standardizing our
processes.”
Anthony Salcido
VP and Corporate Controller,
Toyota Motor Sales USA
27. Higher quality products & svcs
Lower employee turnover rate
Lower hiring and training costs
More productive and skilled
employees
Reduced employee downtime
during the on-boarding, transfer,
and off-boarding process
Benefits
Expense, Productivity
& Revenue Improvements
Increase in employee morale at all
levels of the organization
Reduced risk from outdated
Information Technology
Other Improvements
Business
Environment
SG&A Expense
Sales / Services
Credibility &
Investor Confidence
Risk
Employee Satisfaction
Income
Statement
Workforce
Performance Mgmt
• Cascading Objectives
• Appraisal Uplifts
Learning
Management
• Workforce Certification
• Applicant Support
• Web Conferencing
iRecruitment
• Auto-Search
• Integration w/ Offers
• Embedded Analytics
• Assessments
News
Global Talent Management Think Work Manage
28. Mexico Sweden
Russia
Norway Poland
Kuwait
Denmark
UAE Finland India
New in R12: Localizations expanded for
10 countries
Oracle now has localizations for 30 countries
covering 87% of world GDP
• Enterprise & workforce management
• Workforce sourcing & development
• Compensation & benefits management
• Payroll management
Business
Process
Examples
Think Work Manage
Human Resource Localizations
Manage all employees within a single system while adhering to
local, in-country regulations
30. HCM Intelligence - New Features
• For line managers and human resource professionals,
we have dashboards, KPI’s, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
• For the budget manager we have:
- Workforce budgeting (headcount and costs)
• For the benefits manager we have:
- Open enrollment (number of elections)
Think Work Manage
32. Key Features/Functions in HRMS
NEW FUNCTIONALITY
• Workforce Performance
Management
• iRecruitment Offers
• HR Checklists
• HR Global Transfers
• All new salary
administration
• Enhanced Compensation
Workbench
• Total Compensation
Statement 1
NEW TECHNOLOGY
XML Publisher
• All EEO reports
• Qtrly Tax Return Worksheet
• Employee W-2
• Retro Notifications Report
• And more…
New User Experience – Key Highlights
• iRecruitment - Completely re-designed
Candidate Registration
• Absence Management - Updated
business flows and entire look-and-feel
• Salary Administration - Vastly improved
UX for Salary Information, including high-
interactivity embedded analytics
• Competency Profile - Completely re-
designed user experience
1 Available in FPK_RUP1
Think Work Manage
33. Chargeable Subcontracting
Automatically create replenishment orders
and track component allocations & inventory
for sub-contracted manufacturing (e.g. Shikyu)
Golden Tax Support for China
Provide compliant VAT calculation, invoicing,
and tax reporting via China-certified “Golden
Tax” software
Customer Acceptance, Deferred Revenue
and COGS
Recognize and account for COGS and revenues in
the same proportion, based on flexible
contingencies & within the same accounting period
Periodic Average Costing
Support accounting compliance requirements
in territories such as China/Taiwan
Asia Pacific is
the factory floor
for the world
In 2005, China’s
global trade
surplus more
than tripled
Think Work Manage
Manufacturing Practices for APAC
Satisfy local requirements to compete in key outsourcing regions
34. Supplier Management
Adv. Procurement for Materials & Services
Achieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration
Expanded Supplier
Management
and Enablement
Unified Work-Center for
All Procurement
Responsibilities
New Support for Complex
Goods & Services
Think Work Manage
36. Procurement for Complex Services
Process – Author Contract Line
PO Line with
information from
Negotiation
Think Work Manage
37. Procurement for Complex Services
Process – Author Contract Line
Define Scope of
Work
Attach Scope of
Work as a document
Financing Terms:
- Advance Amount
- Recoupment Rate
Retainage Terms:
- Max. Retainage Amount
- Retainage Rate
Associate
Project, Task,
Expenditure
Think Work Manage
38. Supplier Scorecard
Customize dashboard view to add
more reports, KPIs, update KPI
list, remove reports, portlets or
add custom reports, KPIs etc.
Each supplier will
only see their data.
View trend data over various
time periods
Think Work Manage
39. MES for Discrete & Process Manufacturing
Control Demand-Driven Mfg with Integrated Shop Floor Execution
System Automation & Control
Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management
Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
MES
ERP
Corp Mgmt
Shop Floor Control
Production Mgmt
Process Engineer
• Manage recipes & advanced
process instructions
Production Supervisor
• Create & manage batch status
• Log non-conformances
Dispensing / Prod Operator
• Pre-weigh designated ingredients
• Process batch operations
Operator
• Work from dispatch list
• Record transactions, quality
info, work completion, and time
• View work instructions and
component info
• Report production exceptions
Supervisor
• Review & resolve exceptions
• Monitor shop floor progress
MES for Discrete Mfg MES for Process Mfg
40. Optimize
Modes
& Routes
• Plan across multiple legs, tiers, nodes,
and modes (truck, air, train, ocean)
• Handle all supplier inbound and
customer outbound deliveries
• Display results via intuitive, graphical UI
Automate
Execution &
Collaboration
Payments
Event Mgmt
• Manage internal and 3rd party fleets
(eg. LSPs) in the same system
• Enable partners to transact and
“self-update” (eg. pick-up request)
• Handle exceptions via automated
event management notifications
Integrated with Shipping, Receiving, Inventory Management, and Purchasing
Think Work Manage
Global Transportation Management
Drive down logistics costs and increase on-time delivery by managing
the international movement of goods within a single, scalable system
41. Streamlined NPI and Product Data Mgmt
Drive Innovation and Improve Product Profitability
Product Introduction
• Enhanced New Product Intro Flow
- Embedded Document Entity
- Enhanced Multi-Org and Multi-Level
Structure Mgmt
- Operational Attribute Change Mgmt
Product Information Mgmt
• Inbound Data Sync and Data Quality
Mgmt (Import Workbench)
• Workflow-Based Change Controls for
Item and Structure Imports
• 360° Transaction View of Product
from EBS and External Data Sources
42. Oracle PIM Data Hub Solution
Role of Import Workbench
Data Quality &
Change Control
Consolidation
Access
& Search
UCCnet /
GDSN**
Import &
Synchronization
Other Apps / Systems
Customers /
Suppliers
Engineering
CRM
Online Catalog
ERP
Manufacturing
XML
Output (print
catalogs, data
sheets, etc.)
Data Pools
Syndication &
Publication
*
Product
Data
Repository
Import
Workbench
Think Work Manage
43. Common Asset Repository
Enhanced Fleet Asset Management for Mobile Assets
Mobile / Wireless Work Execution
Enhanced Budgeting and Forecasting
Industry Specific
- Life Sciences: Support for 21 CFR Part 11
- A&D: Support for Rotable Parts and MEL/CDL*
Plan
Build /
Acquire
Operate /
Maintain
Retire /
Dispose
Commission
C
o
n
c
e
p
t
R
e
t
i
r
e
m
e
n
t
Monitor Performance
Asset Lifecycle Management
Adopt a Holistic Approach to Managing Capital Assets
*Minimum Equipment List, Configuration Deviation List
Think Work Manage
44. Asset
Asset Lifecycle Management
Oracle provides for tracking of every asset throughout it’s lifecycle
Asset
Install
Design/
Specify
Business
Modeling
Capital
Plan
Operate
Maintain Construct/
Procure
Manage
Budget
Dispose
Decommission
Think Work Manage
46. Mobile Work Order Capability
Information Dashboard
Work Queue
Work Query
Asset Details
Transactions
Charge Time
Material Issue/Return
Work Completion
Enter Inspection Results
Enter Meters Readings
Problem Reporting
Create Work Request
Create Work Order
Enter Quality Results
Enter Meter Readings
Create Work Order Approvals
Whether remote or not, a
technician has just one
place to go for all work
order information.
Think Work Manage
47. • Efficiently resolve issues at the customer’s convenience regardless of
geographic location
• Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted
- On-site repair
- In-house repair & refurbishment
• Increase revenues while decreasing contact, research & execution costs
- Outsourced / 3rd party services
- Internal issues (help desk)
- Investigations (case mgmt)
Customer Support
Initiate service requests 24x7
plus interact with service reps
online via new screens for
“internal” & “external” customers
Case Management
Manage key activities related to
cases / clients / involved parties
and securely share information
across geographies or agencies
Field Service
Coordinate service delivery
across time zones, schedule
outsourced services globally,
utilize digital maps to route reps
Think Work Manage
Global Customer Service
Drive revenue and customer loyalty with superior customer service
48. Think Work Manage
• Drive service revenue
by enabling maximum
number of service
visits for each service
representative
• Drive cost reduction by
reducing mileage,
travel time, and cost
Optimizing street-level
routes enables you to:
Utilize Digital Maps to Route Reps
Minimize drive time, maximize customer face time
49. Release 12 Enables You To…
Think Globally
Work Globally
Manage Systems Globally
Reduce implementation, integration, and
management costs of global applications
50. Only Oracle…
• Supports all languages and
localizations in same database
• Scales to very large volumes
via RAC and Grid Computing
Lower Cost
• Consolidate data centers
• Administer fewer systems
• For each new flow,
leverage existing setups
and reference data
Better Automation
• Standardize, document,
and audit processes
• Integrated cross-
application business
flows
Better Information
• All detail available
for drilldown
• Deploy DBI in weeks
vs. quarters or years
for a traditional
warehouse
Think Work Manage
Dramatically Lower IT Costs
through System Consolidation
51. • Provide enterprise-wide,
standards-based security
- Single sign-on
- Corporate directory
- Access / identity management
- Identity federation
• Simplify security administration
- Decentralized, delegated user admin
- Automated & self-service provisioning
with approvals
- Extended IT and system admin security
with DB tools (e.g. DB Vault)
• Continuously monitor environment
- Security dashboard / reports
- Best practice & typical violations
Audit & Compliance
Government mandated
accountability is driving new
scrutiny of security
Cost
User provisioning, de-provisioning
and re-provisioning are often
manual and labor-intensive
Manageability
Multiple user communities
require management (clerical,
self-service, customers, suppliers)
Risk
Without control of data integrity
and access, business risk
increases
Think Work Manage
Secure the Global Enterprise
Address global security pressures with a comprehensive
security portfolio
52. Flexfields – User definable data key
Folders – User tailorable forms
Workflow – Configurable business process flow
Custom Library – Directory for customer extensions (forms)
OA Framework / Forms Personalization –
Configurable page “look & feel”, navigation, tabs, fields, buttons
XML Publisher – Flexible report / document output
Eliminate costly
customizations
Preserve configurations
through upgrades
Accelerate systems
deployment
Think Work Manage
Configure, Don’t Customize
Highly configurable global system lets you tailor the system
without programming
53. • Enable key integration types
- Business to Business
- Enterprise Application Integration
- Business Process Management
- Business Activity Monitoring
• Support industry-standard
messages
• Support standards-based
XML documents
• Search and view available
interfaces via powerful UI
• Automatically keep in step with
source code via standard patching
A Catalog of All EBS Integration Points
• Web Services
• Public Java & PL/SQL APIs
• Business Events
• Batch Interfaces
Think Work Manage
Comprehensive Integration Repository
Simplify and accelerate systems connectivity
54. BPEL Process Manager
Step
1
Step
2
Step
3
Step
4
Step
5
Business
Process
Oracle
EBS
Siebel
CRM
PeopleSoft
Financials
Custom Order
Application
Mainframe HR
Application
New Web
Application
• Standard Interfaces
• Cross-application maps
• Quickly integrate
heterogeneous
applications using an
intuitive, graphical UI
• Manage system
performance via web with
a user-friendly console
• Reduce connectivity
headaches with
pre-packaged, standard
interfaces for applications
and legacy systems
• Built on widely adopted
industry standard
language (BPEL)
Think Work Manage
Next Gen. Business Process Mgmt
Integrate Oracle, 3rd party & legacy applications to extend
process automation
BPEL – Business Process Execution Language
55. Merchandising
Invoice
Matching
Sales Audit
Stock Ledger
Accounts
Receivable
Cash
Management
General
Ledger
Accounts
Payable
E-Business
Financials
• Matched invoices
• Credit notes
• Debit memos
• Rebates
• Suppliers
• Partners
• Addresses
• Freight terms
• Lower cost integration between disparate systems
• Better performance with integrated business flows across applications
Inbound Retek Data
Outbound Financials Data
• Daily sales
• Cash and deposits
• Inventory
• Sales data
• Payment terms
• GL accounts
• Currency rates
Integration with Core Applications
Oracle | Retek Integration with BPEL
Think Work Manage
56. Web/Call Center/Sales Force
Identify
Customer
Quoting
Oppty Info.
Quote Status
Quote Value
Order
Management
Billing
Opportunity
AR
Account
Mgmt
Browse & Search
Products/Services
Customer
Product
Two way synch
Oracle <> Siebel
Siebel CRM On Demand
Siebel/Oracle
Oracle
Installed Products
One way synch
Oracle > Siebel
Tele, Field
Service
Quotes
Orders
Install Base
Service Requests
Invoices
Install Base
Initial customer data load from Oracle EBS to
Siebel CRM On Demand
• Integrate customer creation flow from CRM
On Demand to Oracle EBS
• EBS Customer Data Quality Management
(DQM) tools available within CRM On
Demand
• Support bi-directional synch of customer and
contact
• Product Master maintained in Oracle EBS
and synched to Siebel CRM On Demand
• Convert CRM On Demand opportunity to
Oracle EBS quote
Customer and product context are passed
from CRM On Demand opportunity to Oracle
EBS quote
Quote status presented back in CRM On
Demand
Quotes, orders, install base, service requests
from Oracle EBS are presented within CRM
On Demand
CUSTOMER AND PRODUCT
INTEGRATION
OPPORTUNITY TO QUOTE
360 DEGREE CUSTOMER VIEW
Integration Solution:
Siebel CRM On Demand to Oracle E-Business Suite
Think Work Manage
57. • Manage entire systems
infrastructure (apps, middleware,
DB, H/W) from a single console
• Provide visibility across dev, test,
and production systems
• Proactively monitor KPIs and
events with alert notifications
• Drive root cause analysis with
graphical topology views and
config / patch level comparisons
• Accelerate EBS provisioning with
automated system cloning
• Open integration with 3rd party
products and mgmt frameworks
Think Work Manage
Apps Management Pack for EBS
Consolidate and simplify systems management
58. Why Upgrade?
All Customers Benefit
Straight Talk from Customers and Partners
“Banks, taxes, payments, and accounting –
everything that becomes centralized will bring
Emerson tremendous efficiencies.”
-- Greg Harre, Controller for Emerson Tool Company
“Oracle continues to invest in a better user
experience in E-Business Suite Financials Release
12—from centralized accounting, tax and supplier
maintenance to a new user interface.”
-- Sean Malinski, Accenture Partner, Global Business Solutions -
Oracle Practice
“We have 60 Sets of Books and see tremendous
efficiencies with running processes across these
SOBs using Ledger Sets.”
-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa
• Manage complexity at
lower cost
• Comply with international
regulations and standards
• Reduce upgrade risk
Multi-National
• Lower TCO
• Improve user experience
• Reduce upgrade risk
Domestic
Think Work Manage
59. • Ensure patch compatibility with
customer’s installation and
automatically alert for incompatibility
• Leverage faster programs to analyze
patch prerequisites
• Generate custom “read me”
instructions based on customer-
specific setup and configuration
• Automatically consolidate “read me”
instructions for multiple patches and
eliminate redundant steps
• Automatically detect patches that
have already been downloaded
(i.e. maintain download history)
Think Work Manage
Why Upgrade?
Easier Maintenance
E-Business Suite Patching: Minimize system downtime
60. – Planning
– Procurement
– Manufacturing
– Logistics
– Service
– Maintenance
– Product Lifecycle Mgmt
– Sales & Marketing
– Finance
– Human Resources
– Projects
– Contracts
– Order Management
– Configurator
Includes Over 2,350 New Capabilities
• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
Includes 11 New Modules/Products
Why Upgrade?
Most Comprehensive Solution
The Global Business Release
Think Work Manage
62. <Insert Picture Here>
“The ability to access multiple operating units with a single
responsibility can simplify SOX compliance monitoring.”
-- Pam Bateman, Business Solutions Manager for Finance
“Banks, taxes, payments, and accounting – everything that
becomes centralized will bring Emerson tremendous efficiencies.”
-- Greg Harre, Controller, Tool Company
From a Global Customer
Feedback from Release 12
Training, October 2006
63. <Insert Picture Here>
“In our opinion Oracle's EBS 12 is a significant
step forward in the integrated suite approach to
enterprise applications. The Suite is functionally
rich and serves the global enterprise well. As a
tightly integrated suite of products, businesses
will realize significant gains from the
interoperability of the suite environment.”
From a Leading Analyst
Executive Brief:
Oracle E-Business Suite R12
October 2006
64. <Insert Picture Here>
“Release 12 features will help solve our clients’
biggest business process and industry-specific
challenges and we look forward to partnering
with Oracle and our joint clients.”
A. Mitchell
IBM Global Business Services
Americas Oracle Practice Lead
65. <Insert Picture Here>
“Many clients are evaluating whether to upgrade
from Oracle E-Business Suite 11i to Release 12
or wait for the larger Fusion release. There are
significant application and architecture changes
in Release 12. Upgrading now will help build the
foundation to prepare for Fusion—maximizing
business value while mitigating risk.”
Sean Malinski
Accenture Partner, Global
Business Solutions - Oracle
Practice
66. R12 is the Global
Business Release
Think Globally to make the right decisions
Work Globally to be more productive
Manage Systems Globally to lower cost and
increase performance
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