1. Presentation about
“Maruti Suzuki “
Presented By:
Gyan Prakash Gupta

2. INTRODUCTION
Maruti Suzuki India Limited is a leading four - wheeler automobile
manufacturer in South Asia. It is largely credited for having brought
in an automobile revolution to India.
It was the first company in India to mass-produce and sell more than a
million cars.
It is largely credited for having brought in an automobile revolution to
India.
It is the market leader in India and on 17 September 2007, Maruti Udyog
was renamed Maruti Suzuki India Limited.
Maruti Udyog Limited (MUL) was established in February 1981, though
the actual production commenced in 1983 with the Maruti 800.

3. Until recently, 18.28% of the company was
owned by the Indian government, and 54.2% by
Suzuki of Japan. The Indian government held an
initial public offering of 25% of the company in
June 2003. As of May 10, 2007, Govt. of India
sold its complete share to Indian financial
institutions. With this, Govt. of India no longer
has stake in Maruti Udyog.

4. Year of Establishment February 1981
Vision "The Leader in The Indian Automobile Industry, Creating
Customer Delight and Shareholder's Wealth; A pride of India."
Industry Automotive - Four Wheelers
Listings & its codes BSE - Code: 532500
NSE - Code: MARUTI
Joint Venture With Suzuki Motor Company, now Suzuki Motor Corporation,
of Japan in October 1982.
Registered & Corporate
Office
11th Floor, Jeevan Prakash
25, Kasturba Gandhi Marg
New Delhi - 110001, India
Works Palam Gurgaon Road
Gurgaon -122015
Haryana, India
Website www.marutisuzuki.com
Revenue US$ 4.8 billion (2009)
Employees 6,903 approx
FACTS OF MARUTI UDYOG LIMITED

5. MD & CEO
Mr. Shinzo Nakanishi
Chairperson
Mr. R.C. Bhargava

6. 1981 · Maruti Udyog Ltd. was incorporated.
1982 · Steped into a JV with SMC of Japan.
1983 · Maruti 800, a 796 cc hatchback, India's first affordable car was produced.
1984 · Installed capacity reached 40,000 units. Omni, a 796 cc MUV was in production.
1985 · Launch of Maruti Gypsy (970cc, 4WD off-road vehicle).
1986 · Produced 100,000 vehicles (cumulative production).
1987 · Exported first lot of 500 cars to Hungary.
1988 · Installed capacity increased to 100,000 units.
1992 · SMC increases its stake to 50 per cent.
1994 · Produced the 1 millionth vehicle since the commencement of production.
MILESTONES

7. 1995 · Second plant launched, the installed capacity reached 200,000 units.
1996 · Launch of 24-hour emergency on-road vehicle service.
1997 · Produced the 2 millionth vehicle since the commencement of production.
2000 · IDTR (Institute of Driving Training and Research) launched jointly with Delhi
government to promote safe driving habits.
2001 · Launch of customer information centers in Hyderabad, Bangalore, and Chennai.
2002 · SMC increases its stake to 54.2 per cent.
·Start of Maruti True value in Mumbai.
2003 · Production of 4 millionth vehicle.
2004 · Maruti closed the financial year 2003-04 with an annual sale of 472122 units, the
highest ever since the company began operations 20 years ago.
2005 · The fiftieth lakh car rolls out in April, 2005.
Cont…

8. Rank Company Production
1. Toyota 92,37,780
2. GM 82,82,803
3. Volkswagen 64,37,414
4. Ford 54,07,000
5. Honda 39,12,700
6. Nissan 33,95,065
7. PSA 33,25,407
8. Hyundai 27,77,137
9. Suzuki 26,23,567
10. Fiat 25,24,325
11. Renault 24,17,351
12. Daimler AG 21,74,299
13. Chrysler 18,93,068
14. BMW 14,39,918
15. Kia 13,95,324
16. Mazda 13,49,274
17. Mitsubishi 13,09,231
18. Avtovaz 8,01,563
19. Tata 7,98,265
20. FAW 6,37,720
Motor vehicle production, 2008
World ranking of manufactures

9. Maruti-Suzuki ranked no.1 in customer
satisfaction 9th time in a row…
“Our Mission… Customer delight”
Source:- J.D.Power Asia Pacific 2008 India customer satisfaction index (CSI) study

10. Maruti bagged the "Manufacturer of the year" award from Auto car-
CNBC (2nd time in a row)-Feb 05.
Business World ranks Maruti among top five most respected
companies in India-Oct 04.
No. 1 in Total Customer Satisfaction (Maruti 800, Zen and Alto).
Maruti 800, Maruti Zen and Maruti Esteem make it to the top
10 automotive brands in "Most Trusted Brand survey 2003“ etc.
2000 2001 2002 2003 2004 2005 2006 2007
JD Power CSI Awards achieved during the time period of 2000-2007
Some Awards

11. ALTO
(LAUNCHED - 2000)
ALTO K10
(LAUNCHED - 2010)
ZEN
(LAUNCHED - 2006)
SWIFT
(LAUNCHED - 2005)
GRAND VITARA
(LAUNCHED - 2004)
WAGON-R
(LAUNCHED - 2002)
Products

12. Ritz - (LAUNCHED - 2009)
SWIFT DZIRE
(LAUNCHED - 2008)
SX4
(LAUNCHED - 2007)
Cont…

13. Cont…
A-STAR
(LAUNCHED - 2008)
EECO
(LAUNCHED - 2010)
GYPSY
(LAUNCHED - 1985)
OMNI
(LAUNCHED - 1984)
MARUTI 800
(LAUNCHED - 1983)

14. MARUTI FINANCE
Maruti Finance offers the best finance packages to consumers
across the entire Maruti range. The service is being extended
across the country in a phased manner.
NEW INITIATIVES IN MARUTI SUZUKI

15. Go to the spot immediately
See the actual problem
Take appropriate counter measures
What has been decided
Must be followed
As per standard
Men, Machine, Material, Method
3 “G” 3 “k”
4 “M”
Rating System
Please Rate Us
10 9 8 7 6 5 4 3 2 1
Excellent Good Average Unacceptable
Strategies

16. Maruti Suzuki considers road safety to be an integral part of its social
initiatives. Taking forward its commitment to road safety, Maruti
Suzuki has adopted a National Road Safety Mission launched in Dec
2008 under which 500000 people will be trained in road safety in
the next three years. This will be done through the two channels -
Institute of Driving Training and Research (IDTR) and the Maruti
Driving Schools spread across the country. Of the 500,000 people to
be trained, at least 100,000 will be people from underprivileged
section of society, who are keen to take driving as a profession.
NATIONAL ROAD SAFETY MISSION
social initiatives