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Care Optimizer
Transforming Care Provision

Dec 2013
Care Optimizer is

 Care Optimizer is a method, scientifically developed by Kajsa Thorsell

 Care Optimizer is an instrument to measure the individual need for health care

 Care Optimizer is a tool to determine, benchmark and analyze capacity needs

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

2
Care Optimizer – A Quality System that Enables
Personalized Care with Efficient Daily Operations
Personalized
Care:

Healthier elderly
Money savings

Dynamic Resource
Allocation:

Cloud
Application:

Healthier employees
Money savings

New Insights:
 Time deviation on activities
based on
 Time in Care calculation
 Roles
 Personal skills
 Foundation for a LEAN approach,
that drives efficiency and roles
based utilization

Flexible Workforce
Rotation:

Documented activities
and time requirements
on a mobile device
Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

3
Care Optimizer
 The Care Optimizer model quantifies how much care (in level) a patient needs, based on a
questionnaire (TiC-n score*)
 For each care-activity that can be conducted for a patient a time-span is assigned to each level of care
 Based on this matrix, Caregivers can calculate how much time is needed per client, how much staff is
needed, etc.
Activity

Level A

Level B

Level C

Shower

10 min

20 min

40 min

Dress

20 min

30 min

40 min

Medication

5 min

10 min

20 min

 With these calculations care-demand and -supply can be made insightful, optimizing the distribution of
care, hence the name
 The calculation can be done on a regular basis, for example monthly
* TiC = Time in Care score

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

4
Care Optimizer Solution Overview
 Care Optimizer is method, developed by Kajsa Thorsell, doctor in health science, through here
research and master thesis at Lund University
 Care Optimizer is an instrument to measure the individual need for health care
 Care Optimizer consists of three parts:
 Time in Care calculation (TiC-calculation)
 Timestudies on activity level
 Resource planning

 Is measured in three categories
 Social care (9 items)
 Medical care (8 items)
 Cognitive care (5 items)
 Every items is scored between 0-4
 0 no help is needed
 4 dependent on help
 A manual is available for definitions

Time
in Care

Time
Studies

 Is measured in three categories
 Direct time
 Indirect time
 Administration
 Staff requirements is calculated in
relation to actual care needs
 Enables a dynamic resource
planning system

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

5
Care Optimizer Solution
The Care Optimizer solution implements the Care Optimizer model

V.1 supports
 Patient administration

 TiC-n calculation & reports
 Care need administration
 TiC-t calculation & reports
 Configuration and maintenance
 Multi-language support
 Role based access
 Mobile (HTLM5) support for nurses
 Separation of regions, care units and wards

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

6
Care Optimizer Screenshots

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

7
Care Optimizer Contact Information

Greger Wikstrand
Healthcare Architect
greger.wikstrand@capgemini.com

Capgemini Sweden

Gunilla Dolovski
Business Developer
gunilla.dolovski@capgemini.com

Capgemini Sweden

Transforming Care Provision | December 2013
Copyright © Capgemini 2013. All Rights Reserved

8
About Capgemini
With more than 125,000 people in 44 countries, Capgemini is one
of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2012 global revenues
of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business ExperienceTM, and draws on Rightshore®,
its worldwide delivery model.
Learn more about us at www.capgemini.com
Rightshore® is a trademark belonging to Capgemini

www.capgemini.com

The information contained in this presentation is proprietary.
© 2013 Capgemini. All rights reserved.

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Care Optimizer transforms care provisioning

  • 1. Care Optimizer Transforming Care Provision Dec 2013
  • 2. Care Optimizer is  Care Optimizer is a method, scientifically developed by Kajsa Thorsell  Care Optimizer is an instrument to measure the individual need for health care  Care Optimizer is a tool to determine, benchmark and analyze capacity needs Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 2
  • 3. Care Optimizer – A Quality System that Enables Personalized Care with Efficient Daily Operations Personalized Care: Healthier elderly Money savings Dynamic Resource Allocation: Cloud Application: Healthier employees Money savings New Insights:  Time deviation on activities based on  Time in Care calculation  Roles  Personal skills  Foundation for a LEAN approach, that drives efficiency and roles based utilization Flexible Workforce Rotation: Documented activities and time requirements on a mobile device Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 3
  • 4. Care Optimizer  The Care Optimizer model quantifies how much care (in level) a patient needs, based on a questionnaire (TiC-n score*)  For each care-activity that can be conducted for a patient a time-span is assigned to each level of care  Based on this matrix, Caregivers can calculate how much time is needed per client, how much staff is needed, etc. Activity Level A Level B Level C Shower 10 min 20 min 40 min Dress 20 min 30 min 40 min Medication 5 min 10 min 20 min  With these calculations care-demand and -supply can be made insightful, optimizing the distribution of care, hence the name  The calculation can be done on a regular basis, for example monthly * TiC = Time in Care score Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 4
  • 5. Care Optimizer Solution Overview  Care Optimizer is method, developed by Kajsa Thorsell, doctor in health science, through here research and master thesis at Lund University  Care Optimizer is an instrument to measure the individual need for health care  Care Optimizer consists of three parts:  Time in Care calculation (TiC-calculation)  Timestudies on activity level  Resource planning  Is measured in three categories  Social care (9 items)  Medical care (8 items)  Cognitive care (5 items)  Every items is scored between 0-4  0 no help is needed  4 dependent on help  A manual is available for definitions Time in Care Time Studies  Is measured in three categories  Direct time  Indirect time  Administration  Staff requirements is calculated in relation to actual care needs  Enables a dynamic resource planning system Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 5
  • 6. Care Optimizer Solution The Care Optimizer solution implements the Care Optimizer model V.1 supports  Patient administration  TiC-n calculation & reports  Care need administration  TiC-t calculation & reports  Configuration and maintenance  Multi-language support  Role based access  Mobile (HTLM5) support for nurses  Separation of regions, care units and wards Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 6
  • 7. Care Optimizer Screenshots Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 7
  • 8. Care Optimizer Contact Information Greger Wikstrand Healthcare Architect greger.wikstrand@capgemini.com Capgemini Sweden Gunilla Dolovski Business Developer gunilla.dolovski@capgemini.com Capgemini Sweden Transforming Care Provision | December 2013 Copyright © Capgemini 2013. All Rights Reserved 8
  • 9. About Capgemini With more than 125,000 people in 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com Rightshore® is a trademark belonging to Capgemini www.capgemini.com The information contained in this presentation is proprietary. © 2013 Capgemini. All rights reserved.

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