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MANAGING TRADE PROMOTION
STRATEGIES BETTER
A white-paper on how to use fact based business
intelligence to increase ROI on trade spends

Kakul Paul
CPG Practice Head




                    Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.
Contents

Fast changing retail landscape                                                                  3

How does TPO help manufacturers and retailers?                                                  4

How trade promotion strategy varies by brands                                                   6

Trade promotion management process                                                              8




           Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.
Fast changing retail landscape
 CPG companies spend nearly 15-20%1 of their annual revenue on trade promotions; this is fast nearing a $700 billion2

 figure world-wide. Trade spending is now the second largest expense item on most consumer manufacturers’ P&L's.         “   Companies spend

 In-spite of this significant investment, only 30%1 of trade promotions are estimated to be profitable.                  nearly 15-20% of their

 Most companies are unable to improve the ROI of their spends due to lack of a structured internal mechanism that:         annual revenue on
 collates market information in a timely manner, leverages insights from historical promotions, uses these insights to
                                                                                                                         trade promotions. This
 collaborate better with retailers and does a post-event evaluation through a built-in performance management
                                                                                                                         is fast nearing a $700B
 system.                                                                                                                                         “
                                                                                                                             figure world-wide
 As of date a large number of CPG manufacturers have complex, conditional discount structures that they find difficult

 to implement & negotiate with retailers and expensive to audit & measure. The current economic recession and

 accompanied growth of private labels adds to the existing woes. Making a mistake in planning the right trade strategy   “   Only 30% of these

 can result in lost sales, declining market share and damaged retailer relationship.                                     trade promotions are

 This white paper highlights the need to improve trade promotion performance and explains how leading consumer                estimated to be“
 products companies are leveraging predictive analytics to significantly improve the return on their trade spend
                                                                                                                                profitable
 investments. It includes an overview of the industry wide best practices to deliver superior performance.


 1
     AMR Research
 2
     Hand promotion management

 Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                    3
How does TPO help manufacturers and retailers?
Trade Promotion Optimization (TPO) uses advanced econometric modelling techniques to help manufacturers refine

their promotion strategies, identify the right price & discount point that maximizes sales lift and ROI, meets their     “   TPO uses econometric
                                                                                                                               modelling to help
volume and profit targets and eventually help retailers and manufacturers increase consumer penetration and build
                                                                                                                             identify the right price
bigger consumer baskets that have a long-term sustained impact on baseline sales.
                                                                                                                             & discount points that
                                                                                                                             maximizes sales lift &
                                                                                                                             ROI and meets volume   “
                                                                                                                                 & profit targets




                                                             Sustained long-term lift for baseline sales




Companies successfully implementing TPO achieve significant benefits as they:


    o Have a structured process for collecting and collating data. The time saved is utilized for more value-added planning and analysis


Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                         4
o Are more scientific in planning their trade promotion calendars (with the right budgets allocated across months/seasons) rather than

        using their instincts and gut-feel

    o   Make better use of their trade budgets by allocating more against promotion sensitive brands that not only increases top line sales but

        also bottom line profits (hence higher ROI)

    o Are able to build a more fact based compelling sell-in proposition to collaborate with the retailers for restructuring their trade programs

    o Able to design unique trade promotions specific to a retailer/channel instead of following “one-size fits all”


To highlight the savings, let’s take an example:

For a $2B CPG manufacturer who invests say 15% of its sales (~$300MM) on trade promotions, a mere 2% improvement in returns can yield

$6MM incremental revenues which can be ploughed back to the business!!!




                                                        2% improvement in ROI can translate to $6MM for a $300MM investment


Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                             5
How trade promotion strategy varies by brands
Trade promotions will vary based on:


A. Type of brand - Brands can be categorized as: High power and Low power brands.


     High power brands

     A high power brand has a strong consumer pull and delivers value proposition around functional as well as

     emotional benefits.                                                                                                “   High power brands have
                                                                                                                        strong consumer pull and
     These brands have high levels of base or non-promoted volume as compared to others; most of their volume is
                                                                                                                        hence high levels of base
                                                                                                                                             “
     sold at everyday (base) price to the consumer.
                                                                                                                                   volume
     High power brands will therefore gain little from trade promotions since incremental sales from trade

     promotions will be a small percentage of their overall sales. However, given the absolute size of the brand, the

     savings can be significant. They are usually promoted to:


        1. Maintain good relationship with retailers (push new line extensions and smaller brands)

        2. Achieve profit and volume targets

        3. Recover market share lost to competition




Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                       6
“
     Low power brands
                                                                                                                                        Low power brands have
     These are brands with relatively little consumer loyalty, less pull in the market and hence less
                                                                                                                                   relatively less consumer loyalty
     negotiating power with the retailers. Retailers will give preference to brands with better margins and
                                                                                                                                   & hence less negotiating power
     discounts since they know that replacing less incentivizing brands will not negatively impact their
                                                                                                                                    with retailers. They therefore
     overall category sales. These brands therefore have the most to gain from better trade promotion
                                                                                                                                     have the most to gain from
                                                                                                                                                          “
     management.
                                                                                                                                             better TPO
B. Market situation of the brand – Is the brand facing an issue with low penetration or with low consumption?

     Low consumption will entail designing trade promotions that incentivizes trade and hence consumers to stock more. Low penetration on

     the other hand will entail trade promotions that entice consumers to try the product.




                                                        Designing trade promotion strategy based on the brand’s market situation



Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                                        7
Trade promotion management process
Organizations where Finance, Sales and Trade marketing teams work collaboratively in supporting & funding their goals have a higher success

rate. They need to have an information-rich process for budgeting, planning, executing, and evaluating trade promotion spending




                                                 Collaborative working across teams needed for a successful trade promotion execution


Below is a 6 step cycle for an effective trade promotion management:


1. Collate market information


     Create an automated process that integrates and synchronizes data from multiple sources (like shipment data, competition data,

     syndicated market data) onto a single platform.



Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                       8
2. Predictive modelling


     Distil historical performance to identify all the drivers that impact sales, like: price, internal cannibalization, cross-category affinity,

     competitive action. Translate this to develop baseline models to quantify incremental volume and profit for each brand and trade

     promotion activity.




                                                Decomposing brand sales to arrive at base sales & incremental impact from other drivers


     The periodicity of this exercise depends on how frequently the market dynamics change (typically it’s an annual exercise).




Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                            9
3. Budget planning & allocation


     Using the statistical models, create a scenario planner that the sales, trade-marketing and finance team can use to build various “what if”

     scenarios. The scenario planner will calculate ROI not only for the brand but for the entire portfolio.

     It will help answer the following questions:


        o What brands/SKUs to promote?

        o When to promote and how often to promote?

        o What trade promotions work best for the brand/SKU?

        o How much promotional discount to offer?

        o What is the expected sales lift from the promoted SKU during the promotional period?

        o Has the promotion resulted in a sustained long-term increase in base-line sales?

        o Are specific promotions cannibalising sales of other brands/SKUs in the portfolio?

        o What is the expected volume and ROI for the product from the trade promotion?

        o What is the expected volume and ROI for the entire portfolio (after accounting for cannibalization) from the trade promotion?

     Based on the results the team can allocate their budgets to achieve the desired volume and profit targets.


4. In-market execution


     Collaborative working with retailers for seamless in-market execution and settlement



Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                           10
5. Post-event analysis


     Create Key Performance Indicators (KPIs) to help sales management measure and benchmark the trade event’s market performance

     against a set of pre-determined quantifiable objectives. Some of the KPIs are: incremental volume, cannibalization rate, returns on

     promotion spending, incremental profit, remaining inventory on hand.


6. Incorporate learnings onto the next cycle


     Evaluate success and failures from above – this will then go in as the first step in the planning process for next year. Eliminate poor events

     based upon numbers.




                                                                    6-step cycle for an effective trade promotion management

Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                              11
About Marketelligent
Marketelligent provides data analytics-based consulting and outsourcing services that help you make smarter business decisions. The firm is

backed by senior professionals with rich experience across Consumer focused industries - Consumer Finance, Consumer Packaged Goods,

Consumer Retail, Payments, Telecom and Media. At Marketelligent, we believe in leveraging analytics to provide intelligent marketing

solutions through a highly talented team comprising of both domain and analytic experts. This ensures that analytical insights are converted to

actionable recommendations that help our clients make smarter business decisions.


  For more information, please contact us at:
   info@marketelligent.com
   www.marketelligent.com

   Bangalore, India
   Kakul Paul
   CPG Practice Head
   kakul.paul@marketelligent.com

   New Delhi, India
   Roy K Cherian
   CEO
   roy.cherian@marketelligent.com

   New York, USA
   Buck Chintamani
   EVP, Strategic Initiatives & Business development
   buck.chintamani@marketelligent.com




Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.                                                            12

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Trade promotion optimization - marketelligent

  • 1. MANAGING TRADE PROMOTION STRATEGIES BETTER A white-paper on how to use fact based business intelligence to increase ROI on trade spends Kakul Paul CPG Practice Head Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.
  • 2. Contents Fast changing retail landscape 3 How does TPO help manufacturers and retailers? 4 How trade promotion strategy varies by brands 6 Trade promotion management process 8 Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd.
  • 3. Fast changing retail landscape CPG companies spend nearly 15-20%1 of their annual revenue on trade promotions; this is fast nearing a $700 billion2 figure world-wide. Trade spending is now the second largest expense item on most consumer manufacturers’ P&L's. “ Companies spend In-spite of this significant investment, only 30%1 of trade promotions are estimated to be profitable. nearly 15-20% of their Most companies are unable to improve the ROI of their spends due to lack of a structured internal mechanism that: annual revenue on collates market information in a timely manner, leverages insights from historical promotions, uses these insights to trade promotions. This collaborate better with retailers and does a post-event evaluation through a built-in performance management is fast nearing a $700B system. “ figure world-wide As of date a large number of CPG manufacturers have complex, conditional discount structures that they find difficult to implement & negotiate with retailers and expensive to audit & measure. The current economic recession and accompanied growth of private labels adds to the existing woes. Making a mistake in planning the right trade strategy “ Only 30% of these can result in lost sales, declining market share and damaged retailer relationship. trade promotions are This white paper highlights the need to improve trade promotion performance and explains how leading consumer estimated to be“ products companies are leveraging predictive analytics to significantly improve the return on their trade spend profitable investments. It includes an overview of the industry wide best practices to deliver superior performance. 1 AMR Research 2 Hand promotion management Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 3
  • 4. How does TPO help manufacturers and retailers? Trade Promotion Optimization (TPO) uses advanced econometric modelling techniques to help manufacturers refine their promotion strategies, identify the right price & discount point that maximizes sales lift and ROI, meets their “ TPO uses econometric modelling to help volume and profit targets and eventually help retailers and manufacturers increase consumer penetration and build identify the right price bigger consumer baskets that have a long-term sustained impact on baseline sales. & discount points that maximizes sales lift & ROI and meets volume “ & profit targets Sustained long-term lift for baseline sales Companies successfully implementing TPO achieve significant benefits as they: o Have a structured process for collecting and collating data. The time saved is utilized for more value-added planning and analysis Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 4
  • 5. o Are more scientific in planning their trade promotion calendars (with the right budgets allocated across months/seasons) rather than using their instincts and gut-feel o Make better use of their trade budgets by allocating more against promotion sensitive brands that not only increases top line sales but also bottom line profits (hence higher ROI) o Are able to build a more fact based compelling sell-in proposition to collaborate with the retailers for restructuring their trade programs o Able to design unique trade promotions specific to a retailer/channel instead of following “one-size fits all” To highlight the savings, let’s take an example: For a $2B CPG manufacturer who invests say 15% of its sales (~$300MM) on trade promotions, a mere 2% improvement in returns can yield $6MM incremental revenues which can be ploughed back to the business!!! 2% improvement in ROI can translate to $6MM for a $300MM investment Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 5
  • 6. How trade promotion strategy varies by brands Trade promotions will vary based on: A. Type of brand - Brands can be categorized as: High power and Low power brands. High power brands A high power brand has a strong consumer pull and delivers value proposition around functional as well as emotional benefits. “ High power brands have strong consumer pull and These brands have high levels of base or non-promoted volume as compared to others; most of their volume is hence high levels of base “ sold at everyday (base) price to the consumer. volume High power brands will therefore gain little from trade promotions since incremental sales from trade promotions will be a small percentage of their overall sales. However, given the absolute size of the brand, the savings can be significant. They are usually promoted to: 1. Maintain good relationship with retailers (push new line extensions and smaller brands) 2. Achieve profit and volume targets 3. Recover market share lost to competition Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 6
  • 7. Low power brands Low power brands have These are brands with relatively little consumer loyalty, less pull in the market and hence less relatively less consumer loyalty negotiating power with the retailers. Retailers will give preference to brands with better margins and & hence less negotiating power discounts since they know that replacing less incentivizing brands will not negatively impact their with retailers. They therefore overall category sales. These brands therefore have the most to gain from better trade promotion have the most to gain from “ management. better TPO B. Market situation of the brand – Is the brand facing an issue with low penetration or with low consumption? Low consumption will entail designing trade promotions that incentivizes trade and hence consumers to stock more. Low penetration on the other hand will entail trade promotions that entice consumers to try the product. Designing trade promotion strategy based on the brand’s market situation Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 7
  • 8. Trade promotion management process Organizations where Finance, Sales and Trade marketing teams work collaboratively in supporting & funding their goals have a higher success rate. They need to have an information-rich process for budgeting, planning, executing, and evaluating trade promotion spending Collaborative working across teams needed for a successful trade promotion execution Below is a 6 step cycle for an effective trade promotion management: 1. Collate market information Create an automated process that integrates and synchronizes data from multiple sources (like shipment data, competition data, syndicated market data) onto a single platform. Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 8
  • 9. 2. Predictive modelling Distil historical performance to identify all the drivers that impact sales, like: price, internal cannibalization, cross-category affinity, competitive action. Translate this to develop baseline models to quantify incremental volume and profit for each brand and trade promotion activity. Decomposing brand sales to arrive at base sales & incremental impact from other drivers The periodicity of this exercise depends on how frequently the market dynamics change (typically it’s an annual exercise). Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 9
  • 10. 3. Budget planning & allocation Using the statistical models, create a scenario planner that the sales, trade-marketing and finance team can use to build various “what if” scenarios. The scenario planner will calculate ROI not only for the brand but for the entire portfolio. It will help answer the following questions: o What brands/SKUs to promote? o When to promote and how often to promote? o What trade promotions work best for the brand/SKU? o How much promotional discount to offer? o What is the expected sales lift from the promoted SKU during the promotional period? o Has the promotion resulted in a sustained long-term increase in base-line sales? o Are specific promotions cannibalising sales of other brands/SKUs in the portfolio? o What is the expected volume and ROI for the product from the trade promotion? o What is the expected volume and ROI for the entire portfolio (after accounting for cannibalization) from the trade promotion? Based on the results the team can allocate their budgets to achieve the desired volume and profit targets. 4. In-market execution Collaborative working with retailers for seamless in-market execution and settlement Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 10
  • 11. 5. Post-event analysis Create Key Performance Indicators (KPIs) to help sales management measure and benchmark the trade event’s market performance against a set of pre-determined quantifiable objectives. Some of the KPIs are: incremental volume, cannibalization rate, returns on promotion spending, incremental profit, remaining inventory on hand. 6. Incorporate learnings onto the next cycle Evaluate success and failures from above – this will then go in as the first step in the planning process for next year. Eliminate poor events based upon numbers. 6-step cycle for an effective trade promotion management Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 11
  • 12. About Marketelligent Marketelligent provides data analytics-based consulting and outsourcing services that help you make smarter business decisions. The firm is backed by senior professionals with rich experience across Consumer focused industries - Consumer Finance, Consumer Packaged Goods, Consumer Retail, Payments, Telecom and Media. At Marketelligent, we believe in leveraging analytics to provide intelligent marketing solutions through a highly talented team comprising of both domain and analytic experts. This ensures that analytical insights are converted to actionable recommendations that help our clients make smarter business decisions. For more information, please contact us at: info@marketelligent.com www.marketelligent.com Bangalore, India Kakul Paul CPG Practice Head kakul.paul@marketelligent.com New Delhi, India Roy K Cherian CEO roy.cherian@marketelligent.com New York, USA Buck Chintamani EVP, Strategic Initiatives & Business development buck.chintamani@marketelligent.com Confidential & proprietary information. Property of Ashley Marketelligent Pvt Ltd. 12