Check out six of our favorite quotes from our Success Stories featuring Thompson Creek Windows, Traton Homes, All American Exteriors, Jeff Benton Homes, Georgia Classic Pools, and Jackson Design and Remodeling.

1. 6 Quotes on Client Relationships and Service
Excellence from our Community of Quality

2. “I’d rather have 100 raving fans
selling our homes, over one sales
agent any day. Our customers are
our best marketers. We’ve learned
that if you develop a great
relationship with them and work to
truly delight them, you’ll earn
referral business.”
Daniel Hopkins, Customer Relations
Director at Jeff Benton Homes

3. “If you’re not trying to improve, you’re probably about to retire. Surveying our
customers has helped to bring attention to areas of ours that we can improve on.
Everyone makes mistakes, but I believe it’s how you handle those mistakes that make
all the difference.” - Thomas Williams, Co-Owner of All American Exteriors

4. “Our customer’s honesty helps us to
be a better business.”
Vance Dover, Co-Owner of
Georgia Classic Pools

5. “If we want to continue to grow our business, we
need happy customers referring their friends and
neighbors. People are doing their research online
and want to buy from someone they can trust.
Having legitimate customer reviews accessible via
online searches and social media helps to establish
confidence in our brand.”
George Schaub, Director of Marketing for
Thompson Creek Windows

6. “If you don’t measure and track how your team is performing, you can’t get
better.” - Rick Foster, Vice President of Construction at Traton Homes

7. “Our culture and processes encourage our people to
depend on each other and be accountable to each other for
building long lasting client relationships, which strengthen
our performance as a unified team.”
– Todd Jackson, Owner of Jackson Design and Remodeling

8. Visit GuildQuality.com for more from our members!