The document provides information about custom short sale solutions and services for real estate agents. It details a strategy to streamline short sale processing for increased efficiencies, transparency, and closings. The services aim to provide agents with competitive resources to complete more short sales and referrals, while providing sellers relief from debt and improved credit. It also benefits communities through collection of taxes and homeowners association fees. Real estate agents can access short sale documentation and track file processing online through a short sale commander portal.