2. Collecting with unrivalled expertise “ Collections is not a principle but an expedient way of improving your cash flow.” GLOBAL ACCOUNTS 2009

4. Gerling Credit since 1954 NCM since 1925 1990 Business activity mainly in The Netherlands 2001 BG Garanti & Factoring, DK 1991 ECGD, UK 1993 Business activity only in Germany and Switzerland 2000 Comesec, Mexico Groupe Étoile, France 1994 Namur Assurances du Crédit S.A., Belgium 1996 SACREN, France Uni Storebrand Kredittforsikring, Norway 1996 EKR Eksportkredit, Denmark 1998 Smit Ommen, The Netherlands 1999 MNCIC, USA Eurocollect, The Netherlands 2000 Società Italiana Cauzioni, Italy Forenede Factors, Scandinavia Merger of Gerling Credit and NCM 21 August 2001 Atradius as per 1 January 2004 2003 EFIC, Australia A driving force behind the consolidation of the credit insurance and collections industry 2003 Separation from Gerling Group 2004 ICI, USA 2005 Factoring sold to Fortis Commercial Finance 2008 Combination with CyC, Spain 2002 EXGO, New Zealand History

5. Companies acquired

6. Atradius Collections vision ‘ Be the global business to business debt collection partner of choice ’ Atradius Collections mission ‘ To generate cash for our customers by offering exceptional services, with an unparalleled international reach’ “ A best in class response that covers every aspect of trade receivables management” Vision and Mission

7. Global leader in debt collections Worldwide specialist in Credit Risk Management Global process and IT platform Fast and efficient handling Global database with 52 million companies 22,000 credit limit decisions daily Facts and Figures

8. Facts and Figures 31% Worldwide Market Share A Standard & Poor‘s, A2 by Moody‘s € 495 billion covered annually Annual revenue of over € 1.8 billion 160 offices in 52 countries 4000 employees Atradius Headquarters in Amsterdam

9. Shareholding

10. The collections market is divers and has numerous players. Only a few agencies have capabilities like Atradius Collections market

11. Tier 1 Australia Belgium Canada Denmark France Germany Hong Kong Hungary Czech Republic Italy Netherlands Poland Singapore Spain United Kingdom USA Ireland Mexico Tier 2 Austria Brazil* Bulgaria China* Cyprus Croatia Dubai UAE Greece Iceland Japan Latvia Lichtenstein Lithuania Luxemburg Malta Tier 3 Albania Andorra Armenia Azerbaijan Belarus Bosnia & Herzegovina Estonia Georgia India Moldova In addition to countries not listed in: Africa Middle East South America Tier 2 New Zealand Norway Portugal Romania Russia* San Marino Serbia Slovakia Slovenia Switzerland Sweden Ukraine Tier 1 – Office location within country – full coverage Tier 2 – Cross border – full coverage (* new offices are planned) Tier 3 – Strategic Alliances with LDC Geographical Coverage

17. Local Collections Global Collections Common IT platform Debtor Atradius Collection Global Solutions Client Full service provider by reverse integration Ledger/AR Dunning Service Structure

18. UK NL Austria Italy France Spain Germany NL Austria USA France Spain UK Germany Italy Hong Kong UK USA Dubai India Poland Hong Kong UK Dubai India Italy Poland Local servicing Matching your Organisation We mirror your organisation with one central Global Account Management Team and dedicated Local Service Account Management Teams anywhere in the world Master Agreement/ Central Account Team Matching principles

19. One global online system

20. Cover all local activities Global Contract

21. Your global network at Atradius Atradius network

22. As the your business grows, so does the complexity of international business “ We make global collections simple. That’s it.” Raymond Sprong, Senior Executive Global Accounts at Atradius Collections