6. What Our Customers Say About Us In saas point's role as a contractor to our project, they provided excellent customer service and demonstrated understanding of our business. They listened to our needs, suggested alternatives and found the best way to develop what we required from the CRM system. The training tools and session for the sales representatives were clear and aimed at their level for maximum uptake" Gary Prince - Associate Director; Leonie Loyer - Project Manager; Innovex In a highly competitive market we needed to harness all the information we could in a central source so that we can maximize customer and new business opportunities across the Group. saas point was invaluable in providing us with a complete implementation of salesforce.com. This included data migration, business processes, system build, high level customization and training. As project manager they helped make my life a lot easier. No-one understands Salesforce like saas point does." Barbara Ratcliff, CRM Project Manager; P&O Ferries