2. What is it? User generated content refers to a range of media which is produced by end users Websites provide the framework by which users are able to upload and comment a rage of media
3. What is it? PicturesVideosMusicOpinions News Gossip Research
6. Statistics âBy 2013, nearly 155 million US Internet users will consume some form of user-created content, up from almost 116 million in 2008.â âSocial networks are the most popular content creation activityâ37% of US Internet users created social network profiles in 2008â Source: eMarketer, Dec 2008
8. Examples Continued Amazon product reviews Forums/Communities Viral marketing (Viral Video) âThe service automatically gets better the more people use itâ
9. Why does it matter? The power of user generated content HSBC Users are able to publish content to a wide audience MySpace Music
10. Benefits Giving people a voice Business use- customer to customer business such as eBay Providing them with a platform to share information across cultures, borders and time zones Connecting individuals with common interests â Blog Sharing information -Wiki How
11. Disadvantages Privacy â particularly with social networking Reducing the face to face communication Content can be poor quality Little or no moderation Waste time
12. Demand for user generated content is constantly increasing Firms developing new ways to share content â Twitter, phone applications Firms are starting to use platforms for marketing purposes The Future of user generated content