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Where Has All The
      Big Board Traffic Gone???


       Dec. 2008



                                        Nancy Holland
         Ray Schreyer
                                     Director, Marketing &
Manager, Internet Recruiting, IBM
                                    Business Development
 Founder & Current President,
                                    DirectEmployers Assn.
    DirectEmployers Assn.
New Tools Help Examine a Marketplace….

 Prior to 2008 only Panel Centric Tools
    – Media Metrix, NetRatings
    – Tools provided estimates
    – Prone to “gaming” by vendors

 New Tools like Hitwise provide view of user flow
    – Monitored at ISP Level
    – 10 million US Internet users monitored
    – Able to define universes, run comparisons
    – Able to aggregate site data together & compare

 Hitwise provides a NEW VIEW of the Online Recruiting Marketplace
HitWise Competitive Intelligence
   Partnerships with multiple ISPs and Opt-In
    Panels to cost effectively monitor
    more people as they visit more online
    businesses – every day

   25 million Internet users (10mm in the US)
    – the largest sample monitored every day

   1,000,000+ online businesses

   170+ industry categories

   Home, work and education usage

   Methodology and data audited by
    PricewaterhouseCoopers
How Hitwise Compares – 3 types of web monitoring

                                              HITWISE                           Site Centric
        Panel Centric
                                           Network Centric




                                                                         
                                                                            Monitors traffic to a specific
    Panel of 10,000 – 2mm users
                                                                             site
   Information on top sites only
                                                                            Extensive marketing &
                                        Sample of 25mm users
                                                                            technical performance
    Primarily used for advertising       worldwide (10mm in US)
                                                                             information
    decisions
                                        Information on 1mm+ sites
                                                                         
                                                                            No comparative data
    Report monthly
                                        Used for a range of customer
                                         acquisition and retention          Report daily, sometimes
                                         programs such as search             hourly
                                         marketing, affiliate programs
                                         and content development

     √ Hitwise adds breadth,                                                   √ Hitwise adds context
                                        Report Daily
       depth and timeliness                                                      and perspective
November traffic to Employment & Training
     websites reached 3 year high



                                Employment Traffic is up
                                    40% in Nov 08
                                 from previous 3 years
Online Commercial Job Board Industry at Crossroads

 Employers are Challenged
    – Price
    – Customer Service
    – Level / Quantity Candidates
Online Commercial Job Board Industry at Crossroads

 Employers are Challenged
    – Price
    – Customer Service
    – Level / Quantity Candidates
Online Commercial Job Board Industry at Crossroads

 JobSeekers are Challenged
    – Focus on “Selling” is turning off jobseekers
         •   Interstitial ads
         •   Marketing emails
         •   Offers to buy placement in search results
         •   Non-job related product & services offered

    – Number & Type of Postings
         • Less than 20-25% of Fortune 500 job postings are on “Big 3”
         • Increase in “work from home” / “start business” postings

    – Privacy Issues
         • Online Resume Theft
         • Lack of Trust with giving data to commercial enterprise
Online Commercial Job Board Industry at Crossroads


 Major Flaw in Commercial Model
    – Mining jobseeker data becomes too tempting for short term gain
    – Little regulation of industry
    – Goal is $$$$

 Model is Shifting away from Major Commercial Boards
    – Job Aggregators are growing dramatically
    – Shift from “destination site” model to “long-tail” model


 Insiders are Aware of Issues with Industry but Still Are Challenged
  with Industry Myths Accepted by:
     “Public Comments” of Wall Street analysts
     Uninformed media
     Uninformed hiring managers & non-recruiting HR
Online Recruiting Myths vs. Reality

                                                  Reality
     Myths
                                                   Very few Employers know ROI
      Employers track – know ROI
                                                   Online Ad buys made on Brand &
      Online Ad Buys made on Performance
                                                    (Pressure)
      The “Big 3” have 90% of the market          The “Big 3” have 20% of market
                                                   They go to Google - Big Boards buy
      Jobseekers go directly to the Big Boards
                                                    traffic and use aggregators to deliver
                                                    traffic

                                                   Many Employers Have No Idea
      Big Boards are a wise investment
                                                       –Those that track see decrease in ROI
          –Ads are cheap
                                                       –Millions of dollars may be wasted on
          –Employers get excellent candidates          needless spend

                                                   Employers need to be part of the
      Employers still need to use them
                                                    “Long Tail of Job Postings”




10
The “Long-Tail” of Internet Recruiting Sites



             “Big Job Boards”
               Careerbuilder
                 Monster




                                   National Labor
                                    Exchange +
                                JobCentral Distribution
Visits
Hitwise Data on Visits to Employment Category




                                                        11/2008



      Careerbuilder, HotJobs, Monster = 20.3% of employment traffic




12
Established Boards – 3 Year Trends

                            Dice
   Monster




 Careerbuilder             Hotjobs
Emerging Job Aggregators – 3 Year Trends

     Indeed                  Simplyhired




    Jobcentral                   Jobster
Commercial Syndication                                                     Compliance Syndication
                                                  Member Career Sites


                      Member jobs are automatically
                       indexed by JobCentral daily



                                                                                     Jobs are available to State Workforce
                                                                                          Agencies on a daily basis
     Member jobs are available
       daily to partner sites




         Partner & Alliance Sites
                                                                                       State Workforce Agencies




                                                      Local delivery of Federal
                                                      Contractor Job Listings
                                                             (FCJL) to
                                                          LVERs & DVOPs
                                                       through the One-Stop
                                                           Career Centers
                     …and hundreds more

15
National Labor Exchange
     (JobCentral Syndication)
compared to Branded Job Destinations
So…… Where Has All the Big Board Traffic Gone??



                             “Board” traffic is still there on the
                              Internet….

                             But dispersed among 1000’s of
                              sites

                             New strategy
                                 –Don’t just be on one single
                                 “destination site”
                                 –Be on the “long-tail” network of free
                                 / partner sites
Success in Online Recruiting….. 2009+
 Employers must distribute jobs to the “long-tail”….

 Employers must understand the source of their hires…..
    – Simple drop down lists on ATS systems are unreliable
    – DirectEmployers Assn. to deliver advanced tracking for members in Q1
      2009

 Employers must understand the Online Recruiting Marketplace
    – Boards, Aggregators, Search Engines, Social Networks
    – PPC, SEO, SEM, etc.

 Employers must take control of their own strategy
    – Outsource at your own peril……


DirectEmployers Assn. was created to address these challenges
Questions

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2008 Where Has All The Big Board Traffic Gone V2

  • 1. Where Has All The Big Board Traffic Gone??? Dec. 2008 Nancy Holland Ray Schreyer Director, Marketing & Manager, Internet Recruiting, IBM Business Development Founder & Current President, DirectEmployers Assn. DirectEmployers Assn.
  • 2. New Tools Help Examine a Marketplace….  Prior to 2008 only Panel Centric Tools – Media Metrix, NetRatings – Tools provided estimates – Prone to “gaming” by vendors  New Tools like Hitwise provide view of user flow – Monitored at ISP Level – 10 million US Internet users monitored – Able to define universes, run comparisons – Able to aggregate site data together & compare  Hitwise provides a NEW VIEW of the Online Recruiting Marketplace
  • 3. HitWise Competitive Intelligence  Partnerships with multiple ISPs and Opt-In Panels to cost effectively monitor more people as they visit more online businesses – every day  25 million Internet users (10mm in the US) – the largest sample monitored every day  1,000,000+ online businesses  170+ industry categories  Home, work and education usage  Methodology and data audited by PricewaterhouseCoopers
  • 4. How Hitwise Compares – 3 types of web monitoring HITWISE Site Centric Panel Centric Network Centric   Monitors traffic to a specific Panel of 10,000 – 2mm users site  Information on top sites only  Extensive marketing &  Sample of 25mm users  technical performance Primarily used for advertising worldwide (10mm in US) information decisions  Information on 1mm+ sites   No comparative data Report monthly  Used for a range of customer acquisition and retention  Report daily, sometimes programs such as search hourly marketing, affiliate programs and content development √ Hitwise adds breadth, √ Hitwise adds context  Report Daily depth and timeliness and perspective
  • 5. November traffic to Employment & Training websites reached 3 year high Employment Traffic is up 40% in Nov 08 from previous 3 years
  • 6. Online Commercial Job Board Industry at Crossroads  Employers are Challenged – Price – Customer Service – Level / Quantity Candidates
  • 7. Online Commercial Job Board Industry at Crossroads  Employers are Challenged – Price – Customer Service – Level / Quantity Candidates
  • 8. Online Commercial Job Board Industry at Crossroads  JobSeekers are Challenged – Focus on “Selling” is turning off jobseekers • Interstitial ads • Marketing emails • Offers to buy placement in search results • Non-job related product & services offered – Number & Type of Postings • Less than 20-25% of Fortune 500 job postings are on “Big 3” • Increase in “work from home” / “start business” postings – Privacy Issues • Online Resume Theft • Lack of Trust with giving data to commercial enterprise
  • 9. Online Commercial Job Board Industry at Crossroads  Major Flaw in Commercial Model – Mining jobseeker data becomes too tempting for short term gain – Little regulation of industry – Goal is $$$$  Model is Shifting away from Major Commercial Boards – Job Aggregators are growing dramatically – Shift from “destination site” model to “long-tail” model  Insiders are Aware of Issues with Industry but Still Are Challenged with Industry Myths Accepted by:  “Public Comments” of Wall Street analysts  Uninformed media  Uninformed hiring managers & non-recruiting HR
  • 10. Online Recruiting Myths vs. Reality Reality Myths  Very few Employers know ROI  Employers track – know ROI  Online Ad buys made on Brand &  Online Ad Buys made on Performance (Pressure)  The “Big 3” have 90% of the market  The “Big 3” have 20% of market  They go to Google - Big Boards buy  Jobseekers go directly to the Big Boards traffic and use aggregators to deliver traffic  Many Employers Have No Idea  Big Boards are a wise investment –Those that track see decrease in ROI –Ads are cheap –Millions of dollars may be wasted on –Employers get excellent candidates needless spend  Employers need to be part of the  Employers still need to use them “Long Tail of Job Postings” 10
  • 11. The “Long-Tail” of Internet Recruiting Sites “Big Job Boards” Careerbuilder Monster National Labor Exchange + JobCentral Distribution Visits
  • 12. Hitwise Data on Visits to Employment Category 11/2008 Careerbuilder, HotJobs, Monster = 20.3% of employment traffic 12
  • 13. Established Boards – 3 Year Trends Dice Monster Careerbuilder Hotjobs
  • 14. Emerging Job Aggregators – 3 Year Trends Indeed Simplyhired Jobcentral Jobster
  • 15. Commercial Syndication Compliance Syndication Member Career Sites Member jobs are automatically indexed by JobCentral daily Jobs are available to State Workforce Agencies on a daily basis Member jobs are available daily to partner sites Partner & Alliance Sites State Workforce Agencies Local delivery of Federal Contractor Job Listings (FCJL) to LVERs & DVOPs through the One-Stop Career Centers …and hundreds more 15
  • 16. National Labor Exchange (JobCentral Syndication) compared to Branded Job Destinations
  • 17. So…… Where Has All the Big Board Traffic Gone??  “Board” traffic is still there on the Internet….  But dispersed among 1000’s of sites  New strategy –Don’t just be on one single “destination site” –Be on the “long-tail” network of free / partner sites
  • 18. Success in Online Recruiting….. 2009+  Employers must distribute jobs to the “long-tail”….  Employers must understand the source of their hires….. – Simple drop down lists on ATS systems are unreliable – DirectEmployers Assn. to deliver advanced tracking for members in Q1 2009  Employers must understand the Online Recruiting Marketplace – Boards, Aggregators, Search Engines, Social Networks – PPC, SEO, SEM, etc.  Employers must take control of their own strategy – Outsource at your own peril…… DirectEmployers Assn. was created to address these challenges