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PROJECT SYNOPSIS




     PROJECT SYNOPSIS

           ON
“A Study of PERFORMANCE APPRAISAL SYSTEM and its impact
  on Employee Satisfaction and employee motivation: A case of                          .

                               RAMPUR DISTILLERY

   Submitted in partial fulfillment for the award of the degree of
                Master of Business Administration


                            Under the guidance of
EXTERNAL GUIDE                                                          INTERNAL GUIDE

R. K. SHARMA                                                         Mrs. ARCHANA SINGH

ASSISTANT MANAGER (RD)                                              (FACULTY M.B.A.)
                                    Submitted by
                                    SHAZLI KHAN

                       Uni. Roll No. - 0815170036




               Global Institute Of Information Technology

               32-A, Knowledge Park-1, Greater Noida (U.P)


3.1 RAMPUR DISTILLERY ……………INTRODUCTION

Rampur Distillery is one of the largest distilleries in India and a leading manufacturer of
Extra Neutral Alcohol (used in manufacturing Indian Made foreign Liquor) it also
manufacturers Rectified Spirit (used in manufacturing of lower segments Country
Liquor) and manufacturing of Anhydrous Alcohol or Ethanol or Gasohol (used in Petrol
Mixing) and the recent addition of grain distillery . Today with a production capacity of
60 million liters p. a and with the recent addition of the grain distillery which has taken
the capacity up to 90 million lit p.a it is one of the largest distilleries in the country The
Unit has a series of firsts to its credit

    o    It is the first Indian distillery to obtain ISO 9001:2000 certification
    o   t has achieved capacity utilization of over 100% in the alcohol plant
    o   It is the first environment-friendly distillery in the country



RD entered the branded liquor segment in 1998. Since then, Radico has built a strong
brand portfolio, with an offering in almost every liquor segment and price category.RD's
flagship whisky brand, 8PM Whisky, became the first brand in the Indian liquor industry
to enter the Limca Book of Records in 1999 by crossing the "one million cases sold"
landmark in the first year of operation. Radico has two other million-case brands: Old
Admiral Brandy and Contessa Rum. Radico's brands cater to every taste preference and
offer unmatched value.




3.2 CAPACITY :

Molasses Distillery 60 million litres per annum
Grain Distillery 30 million litres per annum
Malt Distillery 460 thousands liters per annum
The overall licensed capacity has been increased to 125 million liters per annum



1.1 INTRODUCTION TO THE TOPIC:
Human Resource (or personnel) management, in the sense of getting things done through
people, is an essential part of every manager’s responsibility, but many organizations find
it advantageous to establish a specialist division to provide an expert service dedicated to
ensuring that the human resource function is performed efficiently.

“People are our most valuable asset” is a cliché, which no member of any senior
management team would disagree with. Yet, the reality for many organizations are that
their people remain under valued, under trained and under utilized.




   1.1.1 PERFORMANCE APPRAISAL

   Performance Appraisal is defined as the process of assessing the performance and
   progress of an employee or a group of employees on a given job and his / their
   potential for future development. It consists of all formal procedures used in working
   organizations and potential of employees. According to Flippo, “Performance
   Appraisal is the systematic, periodic and an important rating of an employee’s
   excellence in matters pertaining to his present job and his potential for a better job.”




    1.1.2CHARACTERISTICS :

    1.   Performance Appraisal is a process.

    2.   It is the systematic examination of the strengths and weakness of an employee in
         terms of his job.

    3.   It is scientific and objective study. Formal procedures are used in the study.

    4.    It is an ongoing and continuous process wherein the evaluations are arranged
         periodically according to a definite plan.
5.     The main purpose of Performance Appraisal is to secure information necessary
      for making objective and correct decision an employee. (source V.S.P RAO)




1.1.4 PROCESS :

The process of performance appraisal:

1 Establishing performance standards; the first step in the organization is the
      establishment of standards of the organization. The standard set should within the
      reach of the organization.

2. Communicating the Standards; then these standards are well communicated to
      the employees of the organization.the communication of the standard should be
      fairly done.

     3.     Measuring Performance; then the performance of the employees are
      measured . the employees performance are measured according to standards.

4 Comparing the actual with the standards;The performance is compared with

          Standards.the actual performance is compared with the standards

     5. Discussing the appraisal ;then the appraisal is given to the employees

       6.Taking      Corrective    Action;   the   organization   takes   the   corrective
actions.accordind to the performance.




2.1.5 LIMITATIONS :

1.    Errors in Rating: sometimes there is error in rating as human do the rating and
      it may be biased

2.    Lack of reliability : there is lack of reliability because of human behaviour
3.   Negative approach;

   4.    Multiple objectives:because of multiple objectives the performance appraisal
        may be on different basis:

   5. Lack of knowledge:due to lack of knowledge the performance appraisal may

         Be biased




2.1 OBJECTIVE OF THE STUDY ……………………
To carry out the study of RAMPUR DISTILLERY , we framed the
following objectives

3.1.1 Identification of the technique of performance appraisal followed in RAMPUR
   DISTILLERY.

3.1.2. Employee attitude towards the present appraisal system.

3..1.3 Review of the current appraisal system in order to

  1. Enhance productivity

  2. Attain global standard
4.1 RESEARCH METHODOLOGY                  :
4.1.1 SAMPLING PLAN:

 Sample Size = 50 Employees

  Sample Area = civil line , Rampur .

 Duration = Two (2) Months.

4.1.2 DATA COLLECTION:

    Data Sources:

(i) secondary data through internet

(ii) Primary Data through Questionnaire




5.1 Performance appraisal questionnaire :
1. Employee name:


2. Position:


3. Department:


4. Start working from:



5. How do you find the present appraisal system?


      a) Fully Satisfied                 b) Satisfied



 c) Can’t Say                    d) Dissatisfied



6.    Should the appraisal process be:


      a) Once during the service period            b) Continuous

      c) Never                                 d) Can’t Say



7.    What in your opinion should be the time period of conducting continuous
         Appraisal?

               a) Quarterly   b) Half Yearly    c) Yearly

               Any specific reason………………………………

8. Does Performance Appraisal helps in improving the productivity of the employees?


                           Motivated                Indifferent    Demotivated

     + Feedback
- Feedback

     Neutral



9.     Who in your opinion should appraise the employee?

         a)    Superior               b) Peer


       c) Subordinates                 d) Self Appraisal

       e) Consultant                  f) All of the above

10.    Does the appraisal system helps in polishing the skills or performance area?


              a) Yes              b) No          c) Somewhat

11.    Do you think personal bias creeps in while appraising an individual?


     a) Yes            b) No

12.     If given a chance or an opportunity would you like that the current appraisal
         procedure should be reviewed?


       a) Yes                  b) No            c) Can’t Say

13.     What according to you should be the appropriate method for conducting
         performance appraisal?

         a)    Rating the employee on number of traits along with the range of performance
               for each by the supervisor.

         b)     For every trait, each subordinate is paired with and compared to every other
               Subordinate.

         c)     Reviewing employees on the basis of identified specific examples of good
               Or poor performance.
d)    Setting specific measurable goals with each employee and periodically
            reviewing the progress made.

       e) Reviewing performance through case studies, presentations, role playing, etc.
            for future performance.

       f)    Receiving feedback from people whose views are considered helpful and
            relevant including the appraise himself.

14.   Does Performance Appraisal leads to identification of hidden potential of the
       employees?


        a) Yes                                         b) No

15. Suggestions and views…………………………………...............................

                              …………………………………………………………

                              ……………………………………………………
                              ……

                              ……………………………………………………
                              ……




Thank you,                                      Date --/--/--



6.1 LITERATURE REVIEW                  :
Human Resource (or personnel) management, in the sense of getting things done through
people, is an essential part of every manager’s responsibility, but many organizations find
it advantageous to establish a specialist division to provide an expert service dedicated to
ensuring that the human resource function is performed efficiently.

“People are our most valuable asset” is a cliché, which no member of any senior
management team would disagree with. Yet, the reality for many organizations are that
their people remain under valued, under trained and under utilized.

   Following are the various functions of Human Resource Management that are
   essential for the effective functioning of the organization:

   6.1.1    Recruitment;It is the process of inviting the applicants to apply for the job.in
       this process there is a pool of applications in the organization.

   6.1.2    Selection ;selection is a process in which an organization selects from the
       pool of the applications the applicants which suits the organization.

   6.1.3.   Induction;induction is the process of inducing the applicants in the
       organization

   6.1.4.   Performance Appraisal; performance appraisal is the process of accessing
       the performance of the employees.

   6.1.5. Training & Development;it is the process of giving special attention to the
       employees by giving them training and development program so that they can
       work efficiently in the organization.




  7.1 LIMITATIONS OF THE STUDY :

   A few limitations and constraints came in way of conducting the present study, under
   which the researcher had to work are as follows:

   7.1.1.    Although all attempts were made to make this an objective study, biases on
   the part of respondents might have resulted in some subjectivity

   7.1.2    Though, no effort was spared to make the study most accurate and useful, the
   “sample Size” selected for the same may not be the true representative of the
   Company, resulting in biased results.
7.1.3 techniques in analyzing and interpreting data may not be ruled out.
. This being the maiden experience of the researcher of conducting study such as this,
the possibility of better results, using deeper statistical



8.1 Bibliography :

www.rumportal.com

www.radicokhaitan.com

www.e-journals.in

distillersconsultants.tradeindia.com

www.layamweb.com

v.s.p rao H R M
APPENDIX

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Project Synopsis on Performance Appraisal

  • 1. PROJECT SYNOPSIS PROJECT SYNOPSIS ON
  • 2. “A Study of PERFORMANCE APPRAISAL SYSTEM and its impact on Employee Satisfaction and employee motivation: A case of . RAMPUR DISTILLERY Submitted in partial fulfillment for the award of the degree of Master of Business Administration Under the guidance of EXTERNAL GUIDE INTERNAL GUIDE R. K. SHARMA Mrs. ARCHANA SINGH ASSISTANT MANAGER (RD) (FACULTY M.B.A.) Submitted by SHAZLI KHAN Uni. Roll No. - 0815170036 Global Institute Of Information Technology 32-A, Knowledge Park-1, Greater Noida (U.P) 3.1 RAMPUR DISTILLERY ……………INTRODUCTION Rampur Distillery is one of the largest distilleries in India and a leading manufacturer of Extra Neutral Alcohol (used in manufacturing Indian Made foreign Liquor) it also
  • 3. manufacturers Rectified Spirit (used in manufacturing of lower segments Country Liquor) and manufacturing of Anhydrous Alcohol or Ethanol or Gasohol (used in Petrol Mixing) and the recent addition of grain distillery . Today with a production capacity of 60 million liters p. a and with the recent addition of the grain distillery which has taken the capacity up to 90 million lit p.a it is one of the largest distilleries in the country The Unit has a series of firsts to its credit o It is the first Indian distillery to obtain ISO 9001:2000 certification o t has achieved capacity utilization of over 100% in the alcohol plant o It is the first environment-friendly distillery in the country RD entered the branded liquor segment in 1998. Since then, Radico has built a strong brand portfolio, with an offering in almost every liquor segment and price category.RD's flagship whisky brand, 8PM Whisky, became the first brand in the Indian liquor industry to enter the Limca Book of Records in 1999 by crossing the "one million cases sold" landmark in the first year of operation. Radico has two other million-case brands: Old Admiral Brandy and Contessa Rum. Radico's brands cater to every taste preference and offer unmatched value. 3.2 CAPACITY : Molasses Distillery 60 million litres per annum Grain Distillery 30 million litres per annum Malt Distillery 460 thousands liters per annum The overall licensed capacity has been increased to 125 million liters per annum 1.1 INTRODUCTION TO THE TOPIC:
  • 4. Human Resource (or personnel) management, in the sense of getting things done through people, is an essential part of every manager’s responsibility, but many organizations find it advantageous to establish a specialist division to provide an expert service dedicated to ensuring that the human resource function is performed efficiently. “People are our most valuable asset” is a cliché, which no member of any senior management team would disagree with. Yet, the reality for many organizations are that their people remain under valued, under trained and under utilized. 1.1.1 PERFORMANCE APPRAISAL Performance Appraisal is defined as the process of assessing the performance and progress of an employee or a group of employees on a given job and his / their potential for future development. It consists of all formal procedures used in working organizations and potential of employees. According to Flippo, “Performance Appraisal is the systematic, periodic and an important rating of an employee’s excellence in matters pertaining to his present job and his potential for a better job.” 1.1.2CHARACTERISTICS : 1. Performance Appraisal is a process. 2. It is the systematic examination of the strengths and weakness of an employee in terms of his job. 3. It is scientific and objective study. Formal procedures are used in the study. 4. It is an ongoing and continuous process wherein the evaluations are arranged periodically according to a definite plan.
  • 5. 5. The main purpose of Performance Appraisal is to secure information necessary for making objective and correct decision an employee. (source V.S.P RAO) 1.1.4 PROCESS : The process of performance appraisal: 1 Establishing performance standards; the first step in the organization is the establishment of standards of the organization. The standard set should within the reach of the organization. 2. Communicating the Standards; then these standards are well communicated to the employees of the organization.the communication of the standard should be fairly done. 3. Measuring Performance; then the performance of the employees are measured . the employees performance are measured according to standards. 4 Comparing the actual with the standards;The performance is compared with Standards.the actual performance is compared with the standards 5. Discussing the appraisal ;then the appraisal is given to the employees 6.Taking Corrective Action; the organization takes the corrective actions.accordind to the performance. 2.1.5 LIMITATIONS : 1. Errors in Rating: sometimes there is error in rating as human do the rating and it may be biased 2. Lack of reliability : there is lack of reliability because of human behaviour
  • 6. 3. Negative approach; 4. Multiple objectives:because of multiple objectives the performance appraisal may be on different basis: 5. Lack of knowledge:due to lack of knowledge the performance appraisal may Be biased 2.1 OBJECTIVE OF THE STUDY …………………… To carry out the study of RAMPUR DISTILLERY , we framed the following objectives 3.1.1 Identification of the technique of performance appraisal followed in RAMPUR DISTILLERY. 3.1.2. Employee attitude towards the present appraisal system. 3..1.3 Review of the current appraisal system in order to 1. Enhance productivity 2. Attain global standard
  • 7. 4.1 RESEARCH METHODOLOGY : 4.1.1 SAMPLING PLAN: Sample Size = 50 Employees Sample Area = civil line , Rampur . Duration = Two (2) Months. 4.1.2 DATA COLLECTION: Data Sources: (i) secondary data through internet (ii) Primary Data through Questionnaire 5.1 Performance appraisal questionnaire :
  • 8. 1. Employee name: 2. Position: 3. Department: 4. Start working from: 5. How do you find the present appraisal system? a) Fully Satisfied b) Satisfied c) Can’t Say d) Dissatisfied 6. Should the appraisal process be: a) Once during the service period b) Continuous c) Never d) Can’t Say 7. What in your opinion should be the time period of conducting continuous Appraisal? a) Quarterly b) Half Yearly c) Yearly Any specific reason……………………………… 8. Does Performance Appraisal helps in improving the productivity of the employees? Motivated Indifferent Demotivated + Feedback
  • 9. - Feedback Neutral 9. Who in your opinion should appraise the employee? a) Superior b) Peer c) Subordinates d) Self Appraisal e) Consultant f) All of the above 10. Does the appraisal system helps in polishing the skills or performance area? a) Yes b) No c) Somewhat 11. Do you think personal bias creeps in while appraising an individual? a) Yes b) No 12. If given a chance or an opportunity would you like that the current appraisal procedure should be reviewed? a) Yes b) No c) Can’t Say 13. What according to you should be the appropriate method for conducting performance appraisal? a) Rating the employee on number of traits along with the range of performance for each by the supervisor. b) For every trait, each subordinate is paired with and compared to every other Subordinate. c) Reviewing employees on the basis of identified specific examples of good Or poor performance.
  • 10. d) Setting specific measurable goals with each employee and periodically reviewing the progress made. e) Reviewing performance through case studies, presentations, role playing, etc. for future performance. f) Receiving feedback from people whose views are considered helpful and relevant including the appraise himself. 14. Does Performance Appraisal leads to identification of hidden potential of the employees? a) Yes b) No 15. Suggestions and views…………………………………............................... ………………………………………………………… …………………………………………………… …… …………………………………………………… …… Thank you, Date --/--/-- 6.1 LITERATURE REVIEW : Human Resource (or personnel) management, in the sense of getting things done through people, is an essential part of every manager’s responsibility, but many organizations find
  • 11. it advantageous to establish a specialist division to provide an expert service dedicated to ensuring that the human resource function is performed efficiently. “People are our most valuable asset” is a cliché, which no member of any senior management team would disagree with. Yet, the reality for many organizations are that their people remain under valued, under trained and under utilized. Following are the various functions of Human Resource Management that are essential for the effective functioning of the organization: 6.1.1 Recruitment;It is the process of inviting the applicants to apply for the job.in this process there is a pool of applications in the organization. 6.1.2 Selection ;selection is a process in which an organization selects from the pool of the applications the applicants which suits the organization. 6.1.3. Induction;induction is the process of inducing the applicants in the organization 6.1.4. Performance Appraisal; performance appraisal is the process of accessing the performance of the employees. 6.1.5. Training & Development;it is the process of giving special attention to the employees by giving them training and development program so that they can work efficiently in the organization. 7.1 LIMITATIONS OF THE STUDY : A few limitations and constraints came in way of conducting the present study, under which the researcher had to work are as follows: 7.1.1. Although all attempts were made to make this an objective study, biases on the part of respondents might have resulted in some subjectivity 7.1.2 Though, no effort was spared to make the study most accurate and useful, the “sample Size” selected for the same may not be the true representative of the Company, resulting in biased results.
  • 12. 7.1.3 techniques in analyzing and interpreting data may not be ruled out. . This being the maiden experience of the researcher of conducting study such as this, the possibility of better results, using deeper statistical 8.1 Bibliography : www.rumportal.com www.radicokhaitan.com www.e-journals.in distillersconsultants.tradeindia.com www.layamweb.com v.s.p rao H R M