1. Leadership dilemmas in Marcom Bravo Team Module 6: Assignment 2: Solving Dilemmas Mercedes Garcia – T. Leader Brittany McCauley Brian Terrell Carla Wagner Sha’Meca Wynn

2. INTRODUCTION : Evolution means change and is the key to survival in today’s globalized business world. Marcom needs to regain its position in the world telecommunications industry, but first has to diagnosis what the malfunctioning components are. This presentation provides an overview of Marcom’s restrictive situations related to operational, strategic and human dilemmas; accommodated by actions and recommendations presented in a SAR framework. It is product of a wide investigation conducted by a competent team of consultants at the organizational-level of restructuring; As Ned Fuller, CEO of Marcom Communications International Inc. (2006) asked for, this is a “proposal that shows the roadmap for turning Marcom into a high-performance organization”.

7. CONCLUSION : After a thorough research about the restrictive situations related to operational, strategic and human dilemmas in Marcom; this guide represents the roadmap for turning the company into a high performance organization. Undeniably, our administrative procedures and leadership strategies had not been appropriate to maintain a good position in the world telecommunications industry. Yes, change is highly recommended in order for Marcom follow its primary vision and to achieve its target goals. The recommended cross functional/cross divisional team should be able to lead Marcom toward the attainment of new and strong goals. In establishing a well-diverse team of executives, this will bring new energy and innovative ideas to Marcom’s dilemma. The proposed actions’ and recommendations’ framework could serve as a guide to improve our outcomes. The proposed operational, strategic, and human action and recommendations provided in the guidelines will direct Marcom on a successful track after its transition. As Fuller states, the vision of Marcom will diminish during transition, yet must be rebuilt with understanding of new processes that will achieve the overall company mission. Lastly, Marcom is not in crisis, because this implies disaster. We still have strong hopes to improve and grow in our challenging areas within and outside the organization. This obstacle should be perceived as an opportunity to learn new methods and gain positive insight for the great success for Marcom’s future. So, let’s take on this challenge by contributing to Marcom’s future success! Let’s work together and hard in behalf of Marcom and in our own !