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What you  understand  is what you get:   Assessment in SACHS Andrea Kohlhase a,b Michael Kohlhase b,a a German Center for Artificial Intelligence (DFKI), Bremen b School of Computer Science and Engineering, Jacobs University Bremen
Handles on Knowledge ,[object Object],“ 0“,“9“, “ 5“,“,“ Exchange rate 1 $ = 0,95  € Market mechanisms   concerning  exchange rates 0,95 Character  Set Context Networking Syntax Glyphs Data Information Knowledge
Semantic Technology: Motivation ,[object Object],Knowledge What is  available  is what you get! ≠
Semantic Technology: Metadata ,[object Object],Knowledge ≠ Data about Data ≠ What you  want  is what you get! K n o w l e d g e
Semantic Technology: Services ,[object Object],K n o w l e d g e Data about Data ≠ Semantic  Services ≠ What is  delivered  is what you get! K  n  o  w  l  e  d  g  e ≠
Semantic Technology: Interactions ,[object Object],K  n  o  w  l  e  d  g  e ≠ Data about Data ≠ Semantic  Services ≠ Semantic  Interactions What you  engage with  is what you get! ≠ K  n  o  w  l  e  d  g  e
Semantic Technology: Spirit ,[object Object],≠ Data about Data ≠ Semantic  Services ≠ Semantic  Interactions What you  understand  is what you get! ≠ K  n  o  w  l  e  d  g  e
Semantic Technology: Paradigms ,[object Object],≠ Data about Data ≠ Semantic  Services ≠ Semantic  Interactions Semantic Illustration Semantic  Web ≠ K  n  o  w  l  e  d  g  e
Semantic Illustration Architecture:   SACHS Semantic Document Financial Controlling System Interpretation Mapping
„ What is  available  is what you get!“    SACHS
Background Ontology
„ What  is delivered  is what you get!“: SACHS
„ What you  engage with  is what you get!“: SACHS
SACHS: Semantic Navigation
„ What you  understand  is what you get!“: SACHS
SACHS: Framing
The „Wizard of Oz“ Experiment Users System Requirements?
The „Wizard of Oz“ Experiment:  SACHS Author Expert MP3  Recordings Financial  Controlling SACHS  Semantic  Document
Analysis of MP3 Recordings „ Knowledge Items“: #39 „ Explanations“: #110 „ Explanation Types“: #7
Explanation Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cover ratio  = Coverage of necessary costs Cover ratio  is a  performance figure. ,[object Object],[object Object],[object Object],[object Object]
Explanation Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Verification  of understanding Origin  of values Layout/content  evolution
Explanation Types How many times was each explanation type chosen for describing  a knowledge item? # Explanation Type # Knowledge Items Definition Purpose  Assessment of Purpose Assessment of Value Formula Provenance History
Relevance Ranking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How many times was each explanation type chosen for describing  a knowledge item? 71.8% 51.3% 46.2% 43.6% 30.8% 23.1% 15.4% # Explanation Type # Knowledge Items
Help Needed - but Where? How many times was an  explanation type chosen? # Explanation Type # Explanations
Our Conclusion ,[object Object],[object Object]
What is Assessment? Row 6 looks good! The revenues look good! ...  but that is a disaster! I like this ...
Assessment Model Generic  assessment theory with functions to judge
Assessment Model Concrete  assessment theories with  judgement functions
Assessment Model Concrete   theories with  domains
SACHS: Assessment Module
SACHS: Assessment Module + Explanations
SACHS: Assessment Module
Multicontext Assessment Upper Management  will be happy about the leftover funds, but the  PI  of the project will be angry that he got less work out of the projected than expected. Not to mention the  funding agency  and their policy ….
Multicontext Assessment Model Concrete  variants  of assessment theories
SACHS Conclusion ,[object Object],[object Object],[object Object]
General Conclusions Generic Assessment Concrete Assessment Concrete Assessment Concrete Assessment Concrete Assessment Concrete Assessment Concrete Assessment Concrete Assessment Concrete Assessment ,[object Object],[object Object],[object Object],[object Object]
Thank you!
 
SACHS as a Sand Box ,[object Object],[object Object],S emantic  A nnotation for a  C ontrolling  H elp  S ystem
User Assistance What you  see   is  what you get! Creator Reader What you  understand   is  what you get!

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Assessment In Spreadsheets

Hinweis der Redaktion

  1. SACHS is a user assistance system for a financial controlling system at DFKI, which is realized in Excel. Evaluation of what SACHS as a user assistance system covers
  2. We will start as always with a model of (mathematical) knowledge. You may know this picture from last year's talk where we looked at the mks. There we concentrated on the content/form debate, and were led to the conclusion that certain (higher/semantic) aspects of kwowledge were actually subjective and dependent on the social context (whatever this may be). The work I will report today is a continuation of this path. Of course, when you look at a subject intensively, then your picture of the situation changes....
  3. Probst et al. 1997: Glyphs  Data  Information  Knowledge
  4. From sheer volume of data to quality of data …
  5. Semantic Services are understood as services that use reasoning about the formal objects introduced with the metadata to enhance the data
  6. Semantic Interactions are those services that use reasoning about the metadata to enhance the interaction. “ We will distinguish between services enabled by semantic data (i.e., the ones that make the machine smarter), and interaction enabled by semantic data (services that make the interaction with the smarter machine smarter)”
  7. The Semantic Web approach consists in enhancing resources into semi-formal ontologies and making use of resulting (semantic) services. The Semantic Illustration approach consists in complementing resources and making use of resulting (semantic) services and interactions
  8. So, SACHS is really aiming at supporting a user in her understanding. BUT: SACHS only addressed the intention of spreadsheets. Is that all what understanding is about? No.
  9. An ‚o‘ means that this explanation was given in form of an example; the number of ‚o‘s indicates the number of examples given.
  10. The field of Knowledge Management covers the management of knowledge by machines, but as well knowledge support for people  user assistance Generally, user assistance aims for help concerning handling of systems. But systems are very diverse by now  If a system is a document or a group of documents, then support means support of readers.