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Email etiquette

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A PDF summarising email ettiquette. Information based on findings from extensive research

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Georgina Barquin / Directora Mary Jamison / Co - Directora
Overview Etiquette Style Replies Forwarding Blackberry & IM
Etiquette Professionalism Efficiency Protection from liability
Etiquette Courtious greetings & closings Do’s Please & thank you! Answer ALL emails TO = responds to the email
Etiquette Overuse high priority Dont’s Use email for confidential info Use as means of coercion
3 E-mail rule Write + response+ response = Talk or call
Style :Keep in mind
Style :Avoid
Replying
Forwarding
Blackberry & IM Long E-mail alert Don’t use in meetings or lunches Use busy or away features
info@emersonlanguages.com Plaza de Bami 1 Bajo, Madrid www.emersonlanguages.com Tel: 91 404 12 90

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Email etiquette