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GTO Europe
Workshop Facilitation Proposal
OurRemitis Clear – Bringthistolife!




1

2

3

4
5



    3
Our Challenge – Do it in a maximum of 5 hours




4
Activate the Meeting – Keep it interactive

     Keep users engaged at all stages!!!

         Bringeveyone up tothesamelevel.


         Break it up into bite size chunks. Precise and concise messages with key
         take-aways


         Provide examples and hands-on exercises.


                      MOTIVATE WITH POSITIVE EXERCISES

                         FOCUS ON THE SOCIAL JOURNEY



5
Structure the Meeting and Seamless Integration

     GTO will partner with your team to deliver an integrated
     and coordinated meeting
        GTO will need to be in sync with your company! We will schedule prep
        meetings and calls to review all materials, formats, deliverables

        We will foster a cooperative and interactive experience, adding commentary,
        off the cuff remarks and insights to support messages of the global team
        We are agile and flexible, so we will be able to incorporate your agenda,
        videos, presentations, into the 5 hours. We propose a 3 hrs (GTO) + 2 hrs
        split




6
OurApproach – Thebreakdown
     3 hours with time for exercises and questions.

1 Module 1: Understanding of the Social Web and Web 2.0 (40 mins)

2 Module 2: Integrating Social Media and Web Strategies (40 mins)

3 Module 3: The Role of Listening (40 mins)

4 Module 4: Measuring Success (40 mins)


5 Module 5: Examples from Industry (35 mins)


 7
ExerciseFormat
    Exercises will be categorised into individual or team exercises.
    All exercises are individual unless stated as “team”.

                   Input:
                                                     Input:
                   Brief
                                                      Brief
                   Teams:
                                                     Teams:
                   Groups of 4-5 (tbd)
                                         Basedon individual
                   members for
                                           perceptionsfor a
                   collective
                                             collectiveview.
                   perspective.                                Individual
        Team
                                                    Output:
                   Output:
                                           Commvia post-it
                   Commviaflipcharto
                                           notes orverbally.
                   rpresented.


8
Module 1 – Understandingthe Social Web
    The current makeup of the web is radically different to a few years
    ago and a common understanding is needed of its potential.


             Key knowledgepills:                 Timings:
             Scenesettingforall.                 30 mins + 10 min
             Social Web rightnow.                exercise.


                                                 Takeaway:
             Exercise: Characterise
                                                 Web trends
             the web now in 3
                                                 presentation and SM
             words.
                                                 landscape infographic.




9
Module 2 – Integrating Social Media and Web Strategies
    Web presences are characterized by the traits of the platforms
    and how users are accustomed to interacting in each one.


             Key knowledgepills:                Timings:
             Platforms, crossovers              25 mins + 15 min
             and integrationpoints.             exercise.


             Exercise: Define the
                                                Takeaway:
             social media presence
                                                Social media presence
             for your brand in Social
                                                template.
             Media.




1
0
Module 3 – The Role of Listening
    Listening is critical as it will unearth opportunities, identify issues
    or barriers and provide the patients voice.


              Key knowledgepills:                    Timings:
              Auditingthe social                     25 mins + 15 min
              media ecosystem.                       exercise.


                                                     Takeaway:
              Exercise: Listening
                                                     Listening platform
              using Social Mention
                                                     listings as well as key
              tool.
                                                     do’s and don'ts.




1
1
Module 4 – MeasuringSuccess
    Digital means measureable and measureable means defining
    metrics and analysing them.


             Key knowledgepills:
                                             Timings:
             Define metrics and
                                             30 mins + 10 min
             online success can
                                             exercise.
             bemeasured.


             Exercise: Teams –               Takeaway:
             Campaign metric                 Analytics metrics
             definition.                     template.




1
2
Module 5 – Examples
    A look at the most successful social media campaigns.



             Key knowledge pills:
                                                Timings:
             Examples will illustrate
                                                25 mins + 15 min
             that there is significant
                                                exercise.
             potential.

             Exercise:                          Takeaway:
             Team – Define a new                Social Media Groups to
             presence for your                  follow and other online
             company.                           resources.




1
3
Who’scoming?

     Experience


             Over 11 years of digital marketing experience and 15 years of consulting
             experience working with leading pharma and healthcare brands.

             • Managing Director of the European branch of Greater Than One
             • Adjunct professor at the top-ten globally ranked IE University in Madrid,
             teaching Masters in Digital Marketing and Management.
             • A member of the INSEAD Health Summit Organization Committee, an
             annual meeting that brings senior healthcare leaders to discuss the future
             of healthcare delivery.
             • INSEAD MBA 2002
             Languages: English, French, Spanish.




1
4
Who’scoming?

     Experience


             Applied over ten years of CRM experience, in customer experience
             management and sales force and marketing automation solutions.

             Strengths in managing customer relationships, analytical and CRM best
             practice, marketing and commercial awareness, delivering leading
             consultancy experience.

             Social Media Marketing by Internet Advertising Bureau

             Languages: English, Spanish.




1
5

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Gto europe social media workshop proposal

  • 3. OurRemitis Clear – Bringthistolife! 1 2 3 4 5 3
  • 4. Our Challenge – Do it in a maximum of 5 hours 4
  • 5. Activate the Meeting – Keep it interactive Keep users engaged at all stages!!! Bringeveyone up tothesamelevel. Break it up into bite size chunks. Precise and concise messages with key take-aways Provide examples and hands-on exercises. MOTIVATE WITH POSITIVE EXERCISES FOCUS ON THE SOCIAL JOURNEY 5
  • 6. Structure the Meeting and Seamless Integration GTO will partner with your team to deliver an integrated and coordinated meeting GTO will need to be in sync with your company! We will schedule prep meetings and calls to review all materials, formats, deliverables We will foster a cooperative and interactive experience, adding commentary, off the cuff remarks and insights to support messages of the global team We are agile and flexible, so we will be able to incorporate your agenda, videos, presentations, into the 5 hours. We propose a 3 hrs (GTO) + 2 hrs split 6
  • 7. OurApproach – Thebreakdown 3 hours with time for exercises and questions. 1 Module 1: Understanding of the Social Web and Web 2.0 (40 mins) 2 Module 2: Integrating Social Media and Web Strategies (40 mins) 3 Module 3: The Role of Listening (40 mins) 4 Module 4: Measuring Success (40 mins) 5 Module 5: Examples from Industry (35 mins) 7
  • 8. ExerciseFormat Exercises will be categorised into individual or team exercises. All exercises are individual unless stated as “team”. Input: Input: Brief Brief Teams: Teams: Groups of 4-5 (tbd) Basedon individual members for perceptionsfor a collective collectiveview. perspective. Individual Team Output: Output: Commvia post-it Commviaflipcharto notes orverbally. rpresented. 8
  • 9. Module 1 – Understandingthe Social Web The current makeup of the web is radically different to a few years ago and a common understanding is needed of its potential. Key knowledgepills: Timings: Scenesettingforall. 30 mins + 10 min Social Web rightnow. exercise. Takeaway: Exercise: Characterise Web trends the web now in 3 presentation and SM words. landscape infographic. 9
  • 10. Module 2 – Integrating Social Media and Web Strategies Web presences are characterized by the traits of the platforms and how users are accustomed to interacting in each one. Key knowledgepills: Timings: Platforms, crossovers 25 mins + 15 min and integrationpoints. exercise. Exercise: Define the Takeaway: social media presence Social media presence for your brand in Social template. Media. 1 0
  • 11. Module 3 – The Role of Listening Listening is critical as it will unearth opportunities, identify issues or barriers and provide the patients voice. Key knowledgepills: Timings: Auditingthe social 25 mins + 15 min media ecosystem. exercise. Takeaway: Exercise: Listening Listening platform using Social Mention listings as well as key tool. do’s and don'ts. 1 1
  • 12. Module 4 – MeasuringSuccess Digital means measureable and measureable means defining metrics and analysing them. Key knowledgepills: Timings: Define metrics and 30 mins + 10 min online success can exercise. bemeasured. Exercise: Teams – Takeaway: Campaign metric Analytics metrics definition. template. 1 2
  • 13. Module 5 – Examples A look at the most successful social media campaigns. Key knowledge pills: Timings: Examples will illustrate 25 mins + 15 min that there is significant exercise. potential. Exercise: Takeaway: Team – Define a new Social Media Groups to presence for your follow and other online company. resources. 1 3
  • 14. Who’scoming? Experience Over 11 years of digital marketing experience and 15 years of consulting experience working with leading pharma and healthcare brands. • Managing Director of the European branch of Greater Than One • Adjunct professor at the top-ten globally ranked IE University in Madrid, teaching Masters in Digital Marketing and Management. • A member of the INSEAD Health Summit Organization Committee, an annual meeting that brings senior healthcare leaders to discuss the future of healthcare delivery. • INSEAD MBA 2002 Languages: English, French, Spanish. 1 4
  • 15. Who’scoming? Experience Applied over ten years of CRM experience, in customer experience management and sales force and marketing automation solutions. Strengths in managing customer relationships, analytical and CRM best practice, marketing and commercial awareness, delivering leading consultancy experience. Social Media Marketing by Internet Advertising Bureau Languages: English, Spanish. 1 5