Shannon Gronemeyer

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Professional Objective: Enable companies to create sustainable competitive differentiation through the quality of the customer experience they provide. Leveraging VOC, change management, process improvement, and process automation to create a better customer experience, increase employee satisfaction, and enhance profitability. Summary of Qualifications & Experience: Driven global customer operations executive with proven track record in operational analysis, strategic planning, organizational transformation, cost leadership and M&A related integration. Demonstrated commitment to the development of a high performance culture that embodies customer experience excellence, continual p...

manufacturer rep third party sales sales outsourced sales manufacturer representative mfg rep lead management distributor marketing pricing stock rotation returns channel partner ccs channel programs customer centered strategies partner programs channel inventory distribution rebates voc customer care customer service customer loyalty voice of customer csat customer satisfaction customer centricity customer experience

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Shannon Gronemeyer

Managing Outsourced Sales Reps

CCS Distribution Partner Programs

Enabling Customer Centric Capabilities in the Front Lines