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ORACLE DATA SHEET




ORACLE CRM ON DEMAND DISCONNECTED
MOBILE SALES FOR LIFE SCIENCES

                                   Oracle CRM On Demand Disconnected Mobile Sales for Life
                                   Sciences provides a flexible CRM solution for the iPad platform. It
                                   provides world-class productivity for pharmaceutical sales in

PROVIDES WORLD-CLASS
                                   disconnected and connected environments.
PRODUCTIVITY FOR
PHARMACEUTICAL SALES IN            From the Most Complete Life Science CRM Supplier
DISCONNECTED AND                   Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides
CONNECTED                          world-class CRM functionality on the iPad. New capabilities include:
ENVIRONMENTS
• Pre-built + configurable         Pre-Built + Configurable
• Full capabilities when
  disconnected                         •    Out-of-the-box sales functionality with extensibility
• Enhanced mobile user
                                   Configure once, Deploy anywhere centrally
  experience
• Lowest total cost of ownership   Fully Functional Disconnected Client

                                       •    Hassle Free Synchronization

                                   Enhanced User Experience

                                       •    User interface optimized for the iPad

                                       •    Instant-on

                                       •    Full disconnected support

                                       •    Multi-media detailing with finger notation

                                       •    Built-in signature capture for samples

                                   Fast to Configure and Deploy

                                       •    Simple browser-based configuration supports custom attributes, objects,
                                            and client-side logic

                                   Lowest Total Cost of Ownership (TCO)

                                       •    Single vendor solution allows Oracle to provide premium solutions at
                                            significantly reduced customer cost




                                                          1
ORACLE DATA SHEET




  KEY FEATURES                   Empowering Life Sciences Sales Reps
• Full CRM functionality for     Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides life
  disconnected sales
                                 science sales representatives with complete functions needed to manage their daily
  representatives
• Contact and account            priorities for account and contact management, activity management, sampling, and
  management                     eDetailing.
• Activity management

• Sampling

• Electronic signature capture

• eDetailing
• Connected to world-class
  Oracle CRM On Demand
• Flexible configuration

• Deployable on iPad platform




                                 Naturally Productive Using Easy-to-Use iPad Features
                                 Life science sales representatives use the native iPad functions providing immediate
                                 productivity with a familiar interface and reducing training time.

                                      •    Natural, auditable signature capture for samples - iPad touch screen
                                           capability is used to record signatures efficiently for sample drops.
                                      •    Preparing for the call - All the key information for the planned call can be
                                           found in a central location.
                                      •    eDetailing - Presentation material is directly available during the call and
                                           can be accessed easily.




                                                         2
ORACLE DATA SHEET




BENEFITS                           Get More Productive with Powerful Built-In Functionality
• Single device for mobile sales       •  Accounts and Contacts
  representatives
                                        •    Daily Calendar, Time off Territory, Call View
• Fully functional disconnected
  Client                                •    Google map with daily route
• Pre-Built
                                        •    Best Contact Times / Addresses
• Configurable
• Configure once, Deploy                •    Call Planning - 360 degree view of activity against customer
  anywhere
                                        •    Searching and Filtering of Accounts, Physicians
• Supports industry-leading
  iPad platform                    eDetailing
• (iPad 1, iPad 2, IOS 4+)

• Enhanced user experience
                                        •    Self Training
• Fast to configure and deploy          •    Electronic Signatures
                                        •    Content Rating
                                        •    Time spent on asset

                                   Activity Tracking for Account & Professional Calls
                                        •    Detailing multiple physicians
                                        •    Next Call, Objective
                                        •    Workflow Integration – next steps, actions
                                        •    Non-Product Messages
                                        •    Metrics and Analytics – connected

                                   Sample Drop
                                        •    Sample Validation Rules
                                        •    Marketing Messages
                                        •    Electronic Signature

                                   Flexible to Configure and Manage
                                   Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences can be
                                   tailored quickly to change labels, hide unused application features, change layout
                                   and customize client-side validation logic. The configuration can be done once for
                                   multiple devices and changes are delivered automatically over the air as metadata. In
                                   addition, users can access real-time functionality from the Oracle CRM On Demand
                                   web application directly within the Safari browser on the iPad to provide real-time,
                                   enterprise-wide information effectively as necessary.

                                   Robust Synchronization Architecture

                                   Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a
                                   robust mobile synchronization architecture to connect to the Oracle CRM On
                                   Demand enterprise solution.
                                      •    Local data stored on the device is downloaded from and uploaded to a
                                           synchronization server which routes changed data from Oracle CRM On
                                           Demand to the appropriate user
                                        •    Device Data is encrypted and requires CRM credentials
                                        •    Fully supported as a cloud service



                                                             3
ORACLE DATA SHEET




Get the Best Value
Oracle’s integrated Marketing and CRM On Demand delivers unprecedented value
with a broad set of capabilities from a single-provider solution, the industry’s lowest
total cost of ownership, the most on-demand deployment options, the deepest CRM
expertise and experience of any CRM provider, and the most secure CRM in the
cloud.

Bottom Line
Oracle’s integrated Marketing and CRM On Demand solution enables organizations
to get smarter, get more productive, and get the best value, period. For more
information, please visit oracle.com/crm or call +1.866.906.7878 to speak to an
Oracle representative.



Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

This document is provided for information purposes only and the contents hereof are subject to change without notice. This
document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or
implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We
specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or
indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without our prior written permission.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective
owners. Ltd. 1011.




                                     4

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Oracle crm-on-demand-disconnected-mobile-sales-for-life-sciences%20-data-sheet-final[1]

  • 1. ORACLE DATA SHEET ORACLE CRM ON DEMAND DISCONNECTED MOBILE SALES FOR LIFE SCIENCES Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a flexible CRM solution for the iPad platform. It provides world-class productivity for pharmaceutical sales in PROVIDES WORLD-CLASS disconnected and connected environments. PRODUCTIVITY FOR PHARMACEUTICAL SALES IN From the Most Complete Life Science CRM Supplier DISCONNECTED AND Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides CONNECTED world-class CRM functionality on the iPad. New capabilities include: ENVIRONMENTS • Pre-built + configurable Pre-Built + Configurable • Full capabilities when disconnected • Out-of-the-box sales functionality with extensibility • Enhanced mobile user Configure once, Deploy anywhere centrally experience • Lowest total cost of ownership Fully Functional Disconnected Client • Hassle Free Synchronization Enhanced User Experience • User interface optimized for the iPad • Instant-on • Full disconnected support • Multi-media detailing with finger notation • Built-in signature capture for samples Fast to Configure and Deploy • Simple browser-based configuration supports custom attributes, objects, and client-side logic Lowest Total Cost of Ownership (TCO) • Single vendor solution allows Oracle to provide premium solutions at significantly reduced customer cost 1
  • 2. ORACLE DATA SHEET KEY FEATURES Empowering Life Sciences Sales Reps • Full CRM functionality for Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides life disconnected sales science sales representatives with complete functions needed to manage their daily representatives • Contact and account priorities for account and contact management, activity management, sampling, and management eDetailing. • Activity management • Sampling • Electronic signature capture • eDetailing • Connected to world-class Oracle CRM On Demand • Flexible configuration • Deployable on iPad platform Naturally Productive Using Easy-to-Use iPad Features Life science sales representatives use the native iPad functions providing immediate productivity with a familiar interface and reducing training time. • Natural, auditable signature capture for samples - iPad touch screen capability is used to record signatures efficiently for sample drops. • Preparing for the call - All the key information for the planned call can be found in a central location. • eDetailing - Presentation material is directly available during the call and can be accessed easily. 2
  • 3. ORACLE DATA SHEET BENEFITS Get More Productive with Powerful Built-In Functionality • Single device for mobile sales • Accounts and Contacts representatives • Daily Calendar, Time off Territory, Call View • Fully functional disconnected Client • Google map with daily route • Pre-Built • Best Contact Times / Addresses • Configurable • Configure once, Deploy • Call Planning - 360 degree view of activity against customer anywhere • Searching and Filtering of Accounts, Physicians • Supports industry-leading iPad platform eDetailing • (iPad 1, iPad 2, IOS 4+) • Enhanced user experience • Self Training • Fast to configure and deploy • Electronic Signatures • Content Rating • Time spent on asset Activity Tracking for Account & Professional Calls • Detailing multiple physicians • Next Call, Objective • Workflow Integration – next steps, actions • Non-Product Messages • Metrics and Analytics – connected Sample Drop • Sample Validation Rules • Marketing Messages • Electronic Signature Flexible to Configure and Manage Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences can be tailored quickly to change labels, hide unused application features, change layout and customize client-side validation logic. The configuration can be done once for multiple devices and changes are delivered automatically over the air as metadata. In addition, users can access real-time functionality from the Oracle CRM On Demand web application directly within the Safari browser on the iPad to provide real-time, enterprise-wide information effectively as necessary. Robust Synchronization Architecture Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a robust mobile synchronization architecture to connect to the Oracle CRM On Demand enterprise solution. • Local data stored on the device is downloaded from and uploaded to a synchronization server which routes changed data from Oracle CRM On Demand to the appropriate user • Device Data is encrypted and requires CRM credentials • Fully supported as a cloud service 3
  • 4. ORACLE DATA SHEET Get the Best Value Oracle’s integrated Marketing and CRM On Demand delivers unprecedented value with a broad set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. Bottom Line Oracle’s integrated Marketing and CRM On Demand solution enables organizations to get smarter, get more productive, and get the best value, period. For more information, please visit oracle.com/crm or call +1.866.906.7878 to speak to an Oracle representative. Copyright © 2011, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Ltd. 1011. 4