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FIRST NLP/AI POWERED PROPERTY SEARCH CHATBOT WORLDWIDE
@Mobile Quality Night 2016
zoomsquare.comfb.com/zoomsquareBot
zoomsquare - real estate search engine
fb.com/zoomsquareBot zoomsquare.com
goal of zoomBot UX
_ be a friend
_ minimize typing
_ utilize emojis
fb.com/zoomsquareBot zoomsquare.com
_be a friend
fb.com/zoomsquareBot zoomsquare.com
_minimize typing
Hallo write
Haus/Wohnung/Mieten/Kaufen tap
Location/GPS write/tap
Budget tab
Wishes write
Results
Subscribe
tap
tap
write
write
write
write
write
tap
write
write
tap
tap
tap
tap
tap
tap
v1 (T.t.r > 1min)Conversation Funnel v2 (T.t.r 30ish sec) NG (T.t.r < 20 secs)
fb.com/zoomsquareBot zoomsquare.com
technology used
AI (Artificial Intelligence)
NLP (Natural language processing)
automated testing
fb.com/zoomsquareBot zoomsquare.com
_minimize typing
VS
VS
VS
fb.com/zoomsquareBot zoomsquare.com
Hallo, zoomBot hier! Freue
mich dir bei der Suche nach
deinem neuen Zuhause
behilflich sein zu dürfen.
Schreib mir doch einfach wie
dein neues Zuhause aussehen
soll - Ort, Größe (in XY m2),
Budget (in € XY), Zimmer,
Wünsche und ich mach mich
auf die Suche.
Hallo, zoomBot hier! Freue
mich dir bei der Suche nach
deinem neuen Zuhause
behilflich sein zu dürfen.
Schreib mir doch einfach wie
dein neues Zuhause aussehen
soll
- Ort,
- Größe (in XY m2),
- Budget (in € XY),
- Zimmer,
- Wünsche
und ich mach mich auf die
Suche.
Hallo, zoomBot hier! Freue
mich dir bei der Suche nach
deinem neuen Zuhause
behilflich sein zu dürfen.
Schreib mir doch einfach wie
dein neues Zuhause aussehen
soll
Ort,
Größe (in XY m2),
Budget (in € XY),
Zimmer,
Wünsche
und ich mach mich auf die
Suche.
v1 v2 v3
_utilize emojis
fb.com/zoomsquareBot zoomsquare.com
_utilize emojis
fb.com/zoomsquareBot zoomsquare.com
_utilize emojis
fb.com/zoomsquareBot zoomsquare.com
_utilize emojis
fb.com/zoomsquareBot zoomsquare.com
testing
internal manual testing
use the crowd!
family & friends
automated testing: anonymized test cases are generated
from the user generated traffic
fb.com/zoomsquareBot zoomsquare.com
mobile
luckily we use the Facebook API!
mobile integration out of the box
app integration out of the box
web integration out of the box
fb.com/zoomsquareBot zoomsquare.com
suggestion
use API whenever possible
no UX graphical topics
only external links to zoomsquare have to be mobile
optimized
fb.com/zoomsquareBot zoomsquare.com
SHOWTIME
fb.com/zoomsquareBot #ViennaBots
[ INSERT YOUR QUESTIONS ] !
fb.com/zoomsquareBot zoomsquare.com
Gerhard Wiesinger gerhard@zoomsquare.com
Sven de Gosson de Varennes, sven@zoomsquare.com
www.zoomsquare.com

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Der Zoomsquare Chatbot - Der Roboter redet mit mir am Mobiletelefon