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Classroom training
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2. Meet Your Trainers…. Jenica Alicia Bryanna Courtney Tonya Britney Tell us a little about you…. Why do you want to be a Hooters girl? Have you ever had any restaurant experience? Jamie Reeny
3. Overview of Training Schedule * All tests must be passed with a 90% or higher before being scheduled as a Hooters Girl.
4. Hooters of Bakersfield Have you heard, “All the world is a stage?” Well this is especially true of Hooters, where every employee is a part of the high energy camaraderie that keeps bringing our guests back again & again. Your stage is the restaurant, and your audience, the guests. We are expecting a top performance with rave reviews. Our success is not built on spicy chicken wings alone; we need your help. So, how do you pull off an award winning performance? It’s easy! Just follow the information in this powerpoint and you should have no trouble at all. Oh yeah… have a lot of fun too!!!
5. History of Hooters In March 2001, Hooters of America, Inc. purchased the Hooters trademark, becoming the sole defining entity of the Hooters concept. Hooters of America, Inc now owns 95 restaurants as of October 2001 and even as we write, there are plans for more. Across the world, there are over 300 Hooters Restaurants, with continued growth in the US and international locations. It was April 1, 1983 in Clearwater, Florida and on the corner of Gulf to Bay and Hampton, history was about to be made. Six fun loving businessmen with roots in the Midwest and with no experience in the food service business were opening doors to a restaurant with an owl logo, chicken wings as the featured item and girls in orange shorts. After frantically locating a friend to show them how to start the fryers, Hooters was off and crawling. That crawl soon became a stride, and now, Hooters is running at full speed with restaurants opening throughout the Sunbelt, the Rockies, the Eastern Seaboard, the West Coast, and the Ohio Valley, as well in International Markets. This success pattern was accomplished under the guidance of Hooters of America, Inc. who recognized the amazing growth potential of the Hooters concept early on and secured the rights to expand the concept. This “neighborhood restaurant: concept stresses great food, great service, a relaxed atmosphere and of course, the now famous Hooters Girls. These elements combine to make Hooters the place for all types of people: Celebrities, sports figures and anyone who enjoys food and FUN!
37. If you put your shorts in the dryer, they will turn peach and small.
38. Wipe your shoes down with cleaner each night, they’ll last longer!!!
39. When you come to work, you should look as done up and styled as you do when you’re going out on a first date with the hottest guy in town.
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41. No excess torso or midriff can hang over the top of the shorts and no rolls or lumpiness in the torso or midriff area is allowed.* Fold the hem of the tank top flat underneath the waistband of the shorts to prevent the edge from ‘rolling’ under the shorts. Tank Top
42. Hooters Girl Uniform Hooters Crop Top is an optional top that is approved by management to be worn by those Hooters Girls who the crop top fits accordingly. Crop Top
64. Do not overflow with pens causing it to sag.* If worn properly the pouch creates the color pattern that you must allows follow. White on top, brown in middle and then orange. Orange and white should not touch!!! Pouch
65. Hooters Girl Uniform Socks will be long enough to go up to your knees, but always remember to scrunch down. Must be all white, thick, athletic scrunch style socks worn mid calf, not pulled up the knees! Socks
105. No colors, glitters, patterns, nudes, designs, studs, etc. NO EXCEPTIONS.French Manicure American Manicure Nails
106. Hooters Girl Uniform When entering & leaving the store, make sure that your uniform is completely covered. Unless you are working at a Hooters sponsored event, under no circumstances should the Hooters Girl Uniform be worn, nor should you be photographed or video taped in the uniform outside the store. Proper Use of Hooters Uniform
107. You Don’t know me… You don’t know me, Most of the places where I eat would never recognize me. I’m that nice average customer that never complains. I don’t mind waiting at the door while the host is chatting with a friend. I usually take the nearest empty seat and wait for a menu. After I have finished reading the whole paper, I usually get a menu along with a look from the waitress that says, “Where did you come from?” In spite of this I never ask for a manager. I never fuss. I just wait. If I order a burger medium rare and I get it well done, I’ll be quiet and eat it. After all, you made me feel like it was a real bother to take my order anyway. I usually like two cups of coffee, but no one offered to refill my cup so I didn’t ask. I hate to be a bother. If I see you sitting at another table of guys while you ignore that I even exist, I don’t make a fuss, I’ll just sit there and see how long it takes for you to come over. I never ask for more dressing. Most likely you didn’t care either when I decided that this would not be the place for me to take three of my customers for lunch tomorrow. My answer to your lack of interest, attention and poor attitude is to go elsewhere. I can hurt you worse by not coming back, than telling your boss and getting you in trouble. I’ll just tell some of my friends instead. If you have many dissatisfied customers like me, we can ruin your business. It’s amusing to me to watch you spend money for expensive advertising and promotions, remodeling and equipment to get customers back into your restaurant. I would be there right now if I had been treated with some simple courtesy and dignity. You wonder why your sales are not positive over the last years? Evidently, you made that decision by the way you treated your customers. There is no need for me to sign this letter. You don’t know me. I didn’t complain. I just didn’t come back.
114. Hen Parties. Don’t group up! Don’t discuss tips or personal life on the floor.
115. Park it at a regular’s table. Spend equal time with all guests.
116. Go in the back of the restaurant/ Stay hidden.
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118. We Are.... GLAMOROUS, dressed or made up to be good looking in a high fashion manner; exciting and desirable, dazzling, beautiful. VIVACIOUS, Full of liveliness or energy; high spirited, bubbly, cheerful, vibrant. WHOLESOME, Beneficial to physical health by virtue of being fresh and natural; having a healthy, fit and clean appearance. SEXY, Appealing, sensual stimulating. BEAUTIFUL Pleasing and impressive to look at or listen to; lovely, attractive, good looking, gorgeous, stunning. FRIENDLY, affectionate and trusting; helpful, welcoming, approachable, kind.