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SUPER-SOCIALIZE ME!
Supreme Video Marketing in 30 Seconds or Less




         Presented by Grant Crowell
           Videologist, ReelSEO.com
AUDIENCE POLL!
@GRANTCROWELL
reelseo.com/video/social
reelseo.com/video/social
VIDEOLOGY 101
SOCIAL VIDEO MARKETING
“Social Video”


  What’s
  that?
What is it, really?
“social
video”
according
to
Wikipedia
     (sort of…)
The Wiki

   “Social video marketing (SVM)
   is a component of an
   integrated marketing
   communications plan designed
   to increase audience
   engagement through social
   activity around a given video.”
Social Video (as I see it)

Social video is the blending of video
     with human relationships
    for the co-creation of value.
Types of Social Video
Self-             User
created           submissions




                Aggregated
What to measure in social video…
          Dan Greenberg, President of
          ShareThrough,                     Content,
           says it’s about measuring
          these 3 things…                   not Ads
                Shares,
                not clicks

Views, not
impressions
                               http://www.reelseo.com/social-video-
Social Video
  Marketing



Why do it?
Video augments our human nature
“Video has
become one of
the most effective
ways to motivate
people towards
certain behaviors.
Video is a highly
effective
persuasion
technology.”
Video is more “social” than text
•    More entertaining
•    More emotional
•    More interactive
•    More engaging
•    More empowering
•    More persuasive
•    More egalitarian
•    More personal
•    More impactful with sharing
•    Low entry barrier for participation (Fast, cheap, easy!)
How Sex & Relationships are Like
       Social Video Marketing
Sex & Relationships     Social Video Marketing
• Attention &             • Creative
  Attraction                Video
• Escort / Dating         • Video Ads
• “Seeding”               • “Seeding”
• Fling / STD             • Viral Video
• Intimacy                • Conversations
• Monogamy                • Brand loyalty
• Taking partner          • Taking customers
  for granted               for granted
• BREAKUP                 • BREAKUP
The Old “Big Brand Mentality” on
       New Media Culture
Advertising over Engagement?
The remaining problem today with
       most “Social Video”
Old Marketing to New Media Culture
Social Video Marketing’s
              ideal growth…
A co-dependent
relationship between
brands and consumers…
Where both parties are
treated as equals in the
business relationship,
sharing their content,
ideas, and support for
each other.
“Social Video Marketing” Needs…


        Dialogue
“Social Video Marketing” Needs…
“Social Video Marketing” Needs…
Going beyond just
“Friends” and “Fans”
And more emphasis
on friendly, personal,
helpful service.
“Social Video Marketing”
               needs…
…To balance entertaining
consumers with caring for
customers
• Listening to them,
• Helping them out,
• Sustaining the
   relationship, and;
• Making them feel like
   part of a real
   community.
Who’s doing
    it?

 Who can I
learn from?
Video Info-tainment in commerce
Different social video styles for
       consumer funnel
YouTube.com/Blendtec
Social Video as business culture
demos w/ personality
Social Video as customer culture
video success metrics



• Major decrease in product returns from demo
    and how-to videos for customers to watch before they buy.
•   Zappos plans on shooting a video for all incoming new product this
    year. That turns out to be around 100,000.
•   They are currently getting about 20,000 video hits a day on the site.
•   Now have 19,000 videos indexed on google.
•   Zappos offers social media share (facebook, twitter, blog) icons on all
    product videos.
•   They track how many times this info is shared (and to what channels)
    each day
Social video in eCommerce
Social video in eCommerce
Social Video in Personal Conversation
Social Video in User Q&A
Social Video in User/Expert Q&A
Do you know this guy?
The customer apology




Bit.ly/DominosApology
The media
attention
Interviewing the Experts
UrbanSpoon Sez…
•   Most of market non-
    existent around video
•   Assumption that its too
    expensive
•   Most small companies
    not budgeting for pro
    production
UrbanSpoon Sez…

•   People want to connect
    with chefs
•   Behind-the-scenes vids
    (Insider’s view)

•   Favorite dishes

•   Have an opinion!
UrbanSpoon Sez…


•   Feature staff as
    celebrities

•   Favorite customers

•   Favorite dishes
TripAdvisor Sez…
•    Travelers want to be
     inspired
•    Travelers respond well to
     footage that shows all of
     the property

•    Provides tools for owner-
     submitted and traveler-
     submitted video
Hotel Video Tips…
•   Photo collages can work
    equally as well as
    camcorder footage

•   Encourage user-
    generated content and
    reviews via video

•   Partner with key
    influencers.
TripWow
TripWows
TripWow
My Top 10 Social Video Optimization Tips

1. Simplify                Videos
2. Go Mobile            8. Recorded Video Chat
3. In-house studio      9. Facebook “Like” of
4. Collaborate             Videos for Fans

5. Aggregate            10. Feature customers and

6. Transcripts             key influencers


7. YouTube – Promoted
Social video marketing resources

•   10 Reasons Facebook Video Marketing
    Is Valuable for Business

•   Facebook Video Marketing Tips
    for a “Socialized Business Strategy”

•   Facebook Video Marketing Tips
    with Social Media Expert Mari Smith

•   Best Facebook Apps for Video

         More results available at ReelSEO with search for
                     “facebook video marketing.”
Social video marketing resources

•   5 Top Twitter Video Marketing Strategies
    for Every Business
•   What’s the Business Value of Twitter Video Marketing?
•   Twitter Micro-Video Marketing Strategies for Business
•   Twit Happens: Tips to Overcome
    Legal Dangers with Video on Twitter
        More results available at ReelSEO with search for
                  “twitter video marketing.”
Final Thought…
OPTIMIZE YOURSELF!




Take some the time to engage with your
   audience one-on-one with video.
Super Socialize Me! Eat, Drink, and be Social (with Video)
Super Socialize Me! Eat, Drink, and be Social (with Video)

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Super Socialize Me! Eat, Drink, and be Social (with Video)

  • 1. SUPER-SOCIALIZE ME! Supreme Video Marketing in 30 Seconds or Less Presented by Grant Crowell Videologist, ReelSEO.com
  • 4.
  • 8. “Social Video” What’s that?
  • 9. What is it, really?
  • 10.
  • 12. The Wiki “Social video marketing (SVM) is a component of an integrated marketing communications plan designed to increase audience engagement through social activity around a given video.”
  • 13. Social Video (as I see it) Social video is the blending of video with human relationships for the co-creation of value.
  • 14. Types of Social Video Self- User created submissions Aggregated
  • 15. What to measure in social video… Dan Greenberg, President of ShareThrough, Content, says it’s about measuring these 3 things… not Ads Shares, not clicks Views, not impressions http://www.reelseo.com/social-video-
  • 16. Social Video Marketing Why do it?
  • 17. Video augments our human nature
  • 18. “Video has become one of the most effective ways to motivate people towards certain behaviors. Video is a highly effective persuasion technology.”
  • 19. Video is more “social” than text • More entertaining • More emotional • More interactive • More engaging • More empowering • More persuasive • More egalitarian • More personal • More impactful with sharing • Low entry barrier for participation (Fast, cheap, easy!)
  • 20.
  • 21. How Sex & Relationships are Like Social Video Marketing Sex & Relationships Social Video Marketing • Attention & • Creative Attraction Video • Escort / Dating • Video Ads • “Seeding” • “Seeding” • Fling / STD • Viral Video • Intimacy • Conversations • Monogamy • Brand loyalty • Taking partner • Taking customers for granted for granted • BREAKUP • BREAKUP
  • 22. The Old “Big Brand Mentality” on New Media Culture
  • 24. The remaining problem today with most “Social Video” Old Marketing to New Media Culture
  • 25. Social Video Marketing’s ideal growth… A co-dependent relationship between brands and consumers… Where both parties are treated as equals in the business relationship, sharing their content, ideas, and support for each other.
  • 26. “Social Video Marketing” Needs… Dialogue
  • 28. “Social Video Marketing” Needs… Going beyond just “Friends” and “Fans” And more emphasis on friendly, personal, helpful service.
  • 29. “Social Video Marketing” needs… …To balance entertaining consumers with caring for customers • Listening to them, • Helping them out, • Sustaining the relationship, and; • Making them feel like part of a real community.
  • 30. Who’s doing it? Who can I learn from?
  • 31.
  • 33.
  • 34. Different social video styles for consumer funnel
  • 36. Social Video as business culture
  • 38. Social Video as customer culture
  • 39. video success metrics • Major decrease in product returns from demo and how-to videos for customers to watch before they buy. • Zappos plans on shooting a video for all incoming new product this year. That turns out to be around 100,000. • They are currently getting about 20,000 video hits a day on the site. • Now have 19,000 videos indexed on google. • Zappos offers social media share (facebook, twitter, blog) icons on all product videos. • They track how many times this info is shared (and to what channels) each day
  • 40. Social video in eCommerce
  • 41. Social video in eCommerce
  • 42. Social Video in Personal Conversation
  • 43. Social Video in User Q&A
  • 44. Social Video in User/Expert Q&A
  • 45. Do you know this guy?
  • 49. UrbanSpoon Sez… • Most of market non- existent around video • Assumption that its too expensive • Most small companies not budgeting for pro production
  • 50. UrbanSpoon Sez… • People want to connect with chefs • Behind-the-scenes vids (Insider’s view) • Favorite dishes • Have an opinion!
  • 51. UrbanSpoon Sez… • Feature staff as celebrities • Favorite customers • Favorite dishes
  • 52. TripAdvisor Sez… • Travelers want to be inspired • Travelers respond well to footage that shows all of the property • Provides tools for owner- submitted and traveler- submitted video
  • 53. Hotel Video Tips… • Photo collages can work equally as well as camcorder footage • Encourage user- generated content and reviews via video • Partner with key influencers.
  • 57.
  • 58. My Top 10 Social Video Optimization Tips 1. Simplify Videos 2. Go Mobile 8. Recorded Video Chat 3. In-house studio 9. Facebook “Like” of 4. Collaborate Videos for Fans 5. Aggregate 10. Feature customers and 6. Transcripts key influencers 7. YouTube – Promoted
  • 59. Social video marketing resources • 10 Reasons Facebook Video Marketing Is Valuable for Business • Facebook Video Marketing Tips for a “Socialized Business Strategy” • Facebook Video Marketing Tips with Social Media Expert Mari Smith • Best Facebook Apps for Video More results available at ReelSEO with search for “facebook video marketing.”
  • 60. Social video marketing resources • 5 Top Twitter Video Marketing Strategies for Every Business • What’s the Business Value of Twitter Video Marketing? • Twitter Micro-Video Marketing Strategies for Business • Twit Happens: Tips to Overcome Legal Dangers with Video on Twitter More results available at ReelSEO with search for “twitter video marketing.”
  • 62. OPTIMIZE YOURSELF! Take some the time to engage with your audience one-on-one with video.

Hinweis der Redaktion

  1. Who here knows what social video is?Who here would like to define it for me?
  2. Who here knows what social video is?Who here would like to define it for me?
  3. We have a column dedicated to “social video,” which shows up #5 in Google for that same term.
  4. Social video marketing (SVM) is a component of an integrated marketing communications plan designed to increase audience engagement through social activity around a given video. In a successful social video marketing campaign, the content, distribution strategy and consumer self expression tools combine to allow an individual to “add their voice” or co-create value to a piece of content - then further propagating it out to their social circles.Social video typically benefits from a halo effect cast by the "influencers” of a given social grouping.SVM draws on consumer culture theory, economic theory, and social theory around the psychology of sharing. Social video marketing differs from social marketing, which has the intent of influencing behavior for a social good.Theories on Social Video and Sharing[edit]Historical Context of Social Video MarketingConditions which have made the market conducive to the rise of social video marketing:Falling cost of technologyCameras' ubiquityIncrease of bandwidth and consumer accessComputer speed/RAMDesktop publishingRise of social networking sites[edit]Usage of the termReelSEO mentions “social video marketing” frequently and has been using the term since at least 2010. “Social Video Marketing” as a term has also been championed by Internet entrepreneur Shawn Hopwood.[1][edit]Current ResearchIn a 2011 study published in Psychological Science, a journal of the Association for Psychological Science, Jonah Berger found that subjects the sharing of stories or information may be driven in part by arousal. When people are physiologically aroused, whether due to emotional stimuli or otherwise, the autonomic nervous is activated, which then boosts social transmission. Simply put, evoking certain emotions can help increase the chance a message is shared.“In a prior paper, we found that emotion plays a big role in which New York Times articles make the most emailed list. But interestingly, we found that while articles evoking more positive emotions were generally more viral, some negative emotions like anxiety and anger actually increased transmission while others like sadness decreased it. In trying to understand why, it seemed like arousal might be a key factor,” says Berger,[2] the Joseph G. Campbell Jr. Assistant Professor of Marketing at the University of Pennsylvania.In the study, Berger suggests that feeling fearful, angry, or amused drives people to share news and information. These types of emotions are characterized by high arousal and action, as opposed to emotions like sadness or contentment, which are characterized by low arousal or inaction. “If something makes you angry as opposed to sad, for example, you’re more likely to share it with your family and friends because you’re fired up,” continues Berger.
  5. Incorrect about how long ReelSEO has talked about social video. Actually did it back in 2008, along with advertising age.
  6. it’s helpful for any business that is doing social video, to understand the distinction between the optimization of video for search engine performance versus social media channels; also, between computers and real people.Video SEO, or “vSEO,” is about optimizing your video content for attracting unique visitors from web-based search engines’ organic results and video search results to your website.Source: Social Video Optimization Vs. Video Search Optimization: Which is Better? http://www.reelseo.com/social-video-optimization/#ixzz1N9ZFoBgJ ©2008-2011 ReelSEO Video Marketing
  7. http://video-commerce.org/2011/05/sex-social-video/
  8. More than just customer service, more than just customer relationships, it’s customer culture.