Management 310-03 Learning Log, Gary Polk, California State University Dominguez Hills

1. Micah Graciani
Professor Polk
MGT 310-03

2. Paper #1 McDonalds Visit
 How a business such as McDonald’s can resemble a
machine symbolically.
 How to properly handle and take care of your
“machine and all its components”(business and
employees).
 Being more observant of the operations in a business
setting.

3. Chapter 2 Quiz
 The management pioneers and what they are known
for.
 The importance of their contributions.
 How their contributions still live on today.

4. Paper #2 Team Experience
 The entire team development process, how it works,
and what it means.
 How to bring forward a past experience and break it
down into the stages of the team development process.
 To recognize that stages we are going through in future
team experiences and knowing how to apply these
stages within those teams.

5. Case Study #1 Lamb Consulting
 Recognizing the ethical and legal issues within an
organization.
 Recognizing the options and possible risks for taking
action.
 Determining that the owner of a business has the most
to lose in a predicament like this.

6. Chapter 6 Quiz
 Entrepreneurship in the U.S. creates Jobs and
encourages innovation.
 Starting a business entitles: writing a plan, choosing a
legal structure, and arranging your finances.
 Stages of business growth include: start-up, survival,
success, takeoff, then maturity.

7. Paper #3 Conflict
 How to decrease dysfunctional conflict among
individuals within a group.
 How to increase functional conflict among individuals
within a group.
 Functional conflict can benefit the business by
encouraging innovative ideas/opinions of others.

8. Case Study #2 American Images
 It is possible to be successful when all employees
participate in all aspects of the business.
 It is highly important that you have a business plan to
remain successful.
 When you don’t know how to run a specific aspect of
your business, hire someone who does.

9. Paper #4 Manager Interview
 Importance of listening, training and delegation as a
new manager.
 Importance of having a mentor in your field of study
who will help you grow and better succeed.
 Importance of asking questions you normally don’t.
I’ve never asked my father such questions as a manager
and I was amazed at the things I heard and could learn
from.

10. Chapter 11 Quiz
 Change within organizations is a hot topic and is
important.
 Creativity is important for exploration/innovation
 Uncertainty is the number one reason for fear in an
organization because people are always afraid of the
unknown.

11. Case Study #4 “Captain’s Tale”
 Communicating effectively and getting along with
your team is key as a leader.
 It is important to treat your team with dignity and
respect, give them absolute support and give credit
when and where it is due.
 To be a Level 5 Leader you must demonstrate humility
and dedication.

12. Chapter 16 Quiz
 Difference between Extrinsic and Intrinsic rewards.
 Recognizing what segment of Maslow’s hierarchy of
needs a person is presently in.
 Goal-setting theory: you have to “buy into” your goals
so that you can accomplish them.

13. Who-to-Hire Assignment
 How to put together a job description, state values, and
write a mission statement.
 Listing the pros and cons of an individual and how
they might fit your company is beneficial.
 How to pick and number by priority potential
candidates for the job based on their pros and cons.

14. Learning Log Assignment
 The use of a learning log is great to refresh your
memory of things learned throughout the semester.
 It is a great way to organize your thoughts.
 You can retain this information for the long-term to
review what you learned previously.

15. Bio-Poem Assignment
 I learned about the many CEOs, their managerial
styles, beliefs, and lives.
 How to utilize a biography to decipher a CEO’s
management style/beliefs.
 Learning from CEOs and choosing what type of
manager I want to exemplify in the future.