2. Jazmine Marie A. Dela
Cruz
GENERAL MANAGER
Gabrielle A. Hualde
MID-LEVEL MANAGER
Joshua S. Luna
MID-LEVEL MANAGER
Dhannica M. Medina
SECRETARY
Aimee Grace D.
Literato
TREASURER
3. STAFFS
Almira N. Nisay
Ericka R. De
Jesus
Jasmin Dantes Jessica Ladera
May Javierto
Rodilyn
Francisco
Renize E.
Valencia
Rodel Guanzon
Roan May
Pineda
Shyra Menta
5. To be able to make a sound analyzation of the factors that have a
significant effect on our chosen establishment and to provide a strategic
plan that will aid the company make a progress and achieve their goal.
To be able to learn some significant things that will be able to help us
grow in our chosen endeavor and to be able to be more aware of the
things we will possibly encounter in the near future.
7. •The B.C Consultation Firm have a General Manager who is in-charge of managing the team. He is
mainly in charge of the decision making of the group and guiding his team regarding the task that
they needed to accomplished. B.C Consultation Firm divided its team into three sub-groups. The sub
groups are divided and categorized based on their scheduled time of observation; morning shift
(Jazmine Marie A. Dela Cruz, Almira N. NIsay, Jessica Ladera, May Javierto ang Rhodel Guanzon),
afternoon shift (Gabrielle A. Hualde, Renize E. Valencia, Dhannica M. Medina, Rodel Guanzon, Roan
May Pineda and Shyra Menta) and evening shift (Joshua S. Luna, Aimee Literato, Ericka R. De Jesus,
Jasmin Dantes and Rodilyn Francisco). Each sub-groups is composed of five (5) people which includes
a Mid-level Managers and four (4) staffs. Mid-level Managers have to report to the General Manager
about the progress of his group and he is also responsible in informing his staffs about the
instructions given by the General Manager. Mid-level manager must also supervise his sub-groups
and ensure that each member is working properly. Each sub-groups is in-charge of observing the day
to day operations of the companies at the specific time of the day that they are in charge of. The duty
of each member will be to evaluate and observe the operations of the companies and be able to
gather information that will be use for the analization of the operations of the companies.
•B.C Consultation Firm will use an Evaluation checklist that will serve as its tool in conducting the
observation. It will also prepare a set of questions that will be used in interviewing the manager of the
two companies regarding their operations and management. This tools will help the team to conduct
the observation more effectively and efficiently.
B.C Consultation Firm will observe the operations as
well as the management of a two different companies
which is in the same industries. The goal of this
observation will be to identify how the two company
operates and its procedures, the product it offers to
its customers, its market and also its competitors. The
information that the B.C Consultation Firm will get
during its observation will be use in order to make a
Strategic Business Plan for one of the two companies.
This Strategic Business Plan will include the analysis
of B.C Consultation Firm regarding the operation of
the company, the product it offers, its market and its
competitors. The SWOT analysis, which is the
identification and analyzation of strength,
weaknesses, opportunities and threats of the
company, will also be included in this Strategic
Business Plan. Aside from the analysis of the
information, the Strategic Business Plan will also
include the suggestions of B.C Consultation Firm
regarding the specific area of the company that still
needed improvements. This suggestions will all be
based on observation and analyzation that the B.C
Consultation Firm will do.
10. Expression is a sister company of Sterling, Mi Department Store, Fun Nation,
Dona Mara Rice. The Expressions Company began in1988 as The Expressions Card
and Stationary Shop, offering greeting cards and other paper products exclusively
distributed by Sterling Paper. Two decades later, The Expressions store has grown
to over 40 branches nationwide and has expanded its market, living up to its
current positioning as your affordable school and office supplies store.
Goals and Objective: to exceed customer satisfaction. Meet the evolving needs
and wants of our customers through resourceful business agility. Create positive
and productive synergies with all of our partners. Develop happy and empowered
employees. Be a key contributor to community building and nationwide growth.
Be the leading company providing value for money and happy customer
experience nationwide.
12. Advantages
Quality merchandise
Most of their products are
consumed regularly
Most of their products is not
perishable
Variety of products offer under
a single roof
Disadvantages
Having many competitors
Don’t always have the choice that the
customers preferred
Products wouldn’t always be
satisfactory to consumer needs
16. Strengths
Variety of products
Following the trends
Good reputation
Good marketing strategy
Weaknesses
Having many
competitors in different
products they offered
20. The Expression in Balanga have a manager in charge of store operations, a
sales clerk who assist the customers, cashier who is in charge handling
customer’s payment and a bagger for the baggage counter.
• The employees need to be reprimanded of their duties and
responsibilities. Most of the employees are just standing still and doing
nothing when in fact there is a lot to do, namely organizing their
displays and assisting the customers. The employees also need to be
train that they should greet and welcome the customers that enters the
store and to also thank them for their purchase. In this way the
employees would appear more approachable and the customers would
feel welcome and have great shopping experience in their store. The
manager should improve her supervision of her subordinates to check
if they are doing their work properly, or they could hire a supervisor
