© Bath Consultancy Group 2014
A division of GP Strategies
Ltd
Supervision with the
Team and Organisation in Mind
of Supervision WebinarJanuary 2015

International Coaching Week 2014 #icw2014
Your presenters…
Professor Peter Hawkins
Founder and Emeritus Chairman
Bath Consultancy Group
Chris Smith
Managing Director
Bath Consultancy Group

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Supervising with the Team and
Organisation in Mind
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Supervising with the team and organisation in
mind
The course focuses on how to do systemic supervision
so that we focus on the needs of the team, the
organisation and the organisation’s stakeholders
as well as the coach and their individual clients.
It includes how to supervise team coaching and work
with
the wider organisation.

Systemic coaching supervision
A definition
Supervision of a coach or team of coaches which is:
• Informed by a systemic perspective
• In service of all parts of the system learning and
developing
• Attends to the client in relation to their systemic
context(s)
• Includes the coach and the supervisor as part of the
field that is being reflected upon

Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning

Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning

The coaching paradigm shift
From facing the person
you are coaching as your
client, to going shoulder
to shoulder with them as
your partner, jointly
facing what their world of
tomorrow is asking them
to step up to
Where coach and client
are jointly in service of
the needs of the wider
organisation and its
stakeholders
Creating not just
personal development
but shared value for
multiple stakeholders

New paradigm questions
Outside-in and future-back
?
What does your
world need you
to step up to,
that you are
struggling to
step up to?
Who or what is
our work in
service of?
How do we
best work
together to
create the
maximum value
for those you are
in
service of?
What
percentage of
your potential to
make a
difference in the
world are you
currently using?
What
percentage
could you be
using in a year’s
time? What do
we need to do to
traverse
the gap?

Seven modes of supervision
1. The client situation
1
4
6
7
Supervisory System
Coaching System
Supervisor
Coach
Client
2
5
3 2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory
relationship and parallel
process
6. The supervisor
7. The wider context

The journey from team manager to team coach
Team
Manager
Team
Leader
Team
Orchestrator
Team
Coach

Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning

Team
Facilitation
Process Focus
at events
Performance
Task and
Process Focus
Leadership
Team Coaching
Task, Process,
and
Stakeholder
Focus
Transformationa
l Leadership
Team Coaching
Task, Process,
Stakeholder,
and
Organisational
Transformation
Focus
Systemic Team
Coaching
Task, Process,
Stakeholder,
Organisation,
and System
Focus
The extended team coaching continuum

The five disciplines of high performing teams
Task
Process
Inside
(within boundary)
Outside
(across boundary)
Clarifying
Primary purpose
goals, objectives roles
Commissioning
Ensuring a clear commission
for the team and contracting
on what it must deliver
Co-Creating
Interpersonal and
team dynamics team culture
Connecting
and engaging all the
critical stakeholders
Core
Learning
Reflecting,
learning, integrating

Supervising team coaching
(Chapter 13 in Leadership Team Coaching, Peter Hawkins, Kogan Page, 2014, 2nd Edition)
Greater
complexity
of the
system
being
supervised
Team Coach
often feels
flooded by
the data
and then
floods the
supervisor
Importance
of moving
quickly from
data to
pattern in
the team
and system
Then to
move to
what needs
to shift in the
relationship
between
team and
coach

Ten modes of supervision - “The ten-
eyed model”
1. The client situation
4
6
7
Supervisory
System
Coaching
System
Supervisor
Team
Coach
Client
Team
5
2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory relationship and
parallel process
6. The supervisor
7. The wider context
Team
Stakeholders
2 3
1
-2
Team
Eco-System
-1
-3
-1. The team stakeholders
-2. How the team engages their
stakeholders
-3. The relationship between the
team and its stakeholders

Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to Ensure Organisational Learning

19
E V E N T S
Patterns of
behaviour
Systemic structure
Mind sets
Emotional ground
Motivational roots
Six levels of system view

Still there is a level of caricature between
Corporate Centre and Academic departments
You are anarchic
and have too many
underperforming
academics and
siloed departments:
• We need to bring
you into line and
systematise you
You are an overhead
that we pay for:
• Cost us less and
serve us better
• Less un-joined
up bureaucratic
demands

Client X at its worst
Top down fix
(Winners/losers)
‘Us’ and
‘Them
Joint
challenges
Talk ‘about’ not
‘with’
Resentment,
critique,
complaint
Defence and
counter blame
“Fight”
Locate the
problem and
fault in the other
• Create a policy
• Write a strategy
• Do nothing
“Suck up control”
Delegate
upwards
Assign
ownership/
accountability
to others
Events
Avoid
• Form a committee
• Create a
bureaucratic
process

Client X at its best
‘Com-laberation’: A virtuous cycle of intent
Create robust
‘win-win’ solution
that builds joint
confidence. “Holding
and respecting
diverse/different values”
Agreed prioritisation
of each other’s values
Shared
ambition
“Joint
challenges”
We locate the
challenge in
between us
rather than in
one or the other
Challenge our
own behaviour as
well as that of
others
We get the
right people
round the
table
Own joint
responsibility
for issue and
its solution
Get the ‘dead
elks’ onto the
table

Certificate in coaching supervision:
programme overview

What our Alumni say...
Good event and it really helped me to get the hang of the
seven eyed model. I was also reminded of how much I enjoy
working
with group supervision.
Group Supervision for Executive Coaches course, Oct 2014
A very enjoyable, inspiring and thought-provoking experience.
A great way to end the formal part of the BCG coaching
supervision certificate programme.
Advanced Supervision course, Dec 2014*
*This course is only available to people completing the full Certificate Programme

Dates for your diaries
21-23 January:
Supervision Essentials
(Foundation)
London, UK
4-6 March:
Supervising with the Team and
Organisation in Mind
Bath, UK

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A division of
Peter Hawkins and Chris Smith
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Phone: 01225 520866