Latest discourse about bottom-up initiative from employees whose bring their own (computer and mobile) device to office or utilize it for office work-related stuff.

1. BYOD 1
Goutama Bachtiar
BYOD: Bring Your Own Device or Danger?
April 16, 2013
T: @goudotmobi
W: www.linkedin.com/in/goutama

2. INTRODUCTION
Introduction

3. BYOD 3
• A seasoned Advisor, Consultant, Corporate Trainer, Content Producer,
Writer and Courseware Developer.
• 14 years of professional working experiences that includes 12 years of IT
Training and Education Management, 9 years’ Technology Consulting and
Project Management and 8 years in IT Audit field.
• Today he is wearing numerous hats: Advisor at Corporate Angel Investor
‘Global Innovations and Technology Platform’, ISACA Subject Matter Expert,
Head of Information Technology at Roligio Group, PMI Program Evaluator,
Guest Lecturer at University of Texas at Brownsville, Prasetiya Mulya, Bina
Nusantara, Swiss German University as well as Contributor and Columnist
in leading media: Asia Technology Site e27.co and TechWireAsia, Forbes
Indonesia, DetikINET and InfoKomputer among others.
Presenter Profile
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4. BYOD 4
• Various strategic positions he has helmed are Vice Chairman and Acting
Chairman, Executive Board Member, Co-Founder, Country Channel
Manager, Project Lead and Group Leader.
• As of now, he has delivered, hosted and involved hundreds of training,
lectures, conferences, workshops, competitions, seminar, expos across
Indonesia and outside the country
• Today he also has written triple digit articles concerning ICT, management,
business and finance in a variety of local and foreign, in leading media and
companies.
• Wearing his authorship hat, he has written two books and 17 courseware,
majority in English. IT Audit, project management, computerized accounting,
statistics app, Document Management Systems, e-learning, to name a few.
Presenter Profile (cont’d)
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5. “BYOD is one of those things that keeps IT managers awake at
night”
The Age May 3 2012 (credit to Bruce Dixon)

6. BYOD 6
The Story Behind
• Bottom-up initiative whereby employees bring
their mobile devices to the office and use it for
work-related activities.
• Mobile devices: notebook, netbook, Tablet, cell
phone (feature, smart phone), GPS.
• Un-programmed, unplanned at the early stage
• Company CANNOT require employee to have or
bring devices to office
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7. BYOD 7
At those early days
• Initiated by US companies mostly in Information
Technology industry
• Agreed by the company then accommodated in
its policies and procedures.
• Un-programmed, unplanned at the early stage
• Now not only device, but app and services as
well
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8. BYOD 8
At those early days (cont’d)
• Like or dislike, employees are already using their own
devices at work frequently (92% smart phones for work
every week, 62% at least every day and 30% at least
once per week)
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9. BYOD 9
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Milestones
• Initiated by US companies mostly in
Information Technology industry
• Agreed by the company then
accommodated in its policies and
procedures.
• Unprogrammed, unplanned at the early
stage
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10. BYOD 10
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Key Drivers
• Human needs and wants
• Consumerisation of IT (lower price of gadget
and data plan)
• Economic crisis (in US, Europe)
• Cost saving initiatives in IT spaces
• Working environment as competitive
advantage
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11. BYOD 11
Latest Survey Revealed
• Expands to more than 88% of enterprises in US
and Europe by the end of 2013 (citing Good
latest report)
• 55% of BYOD programs are global
• Employees cover all costs in 50% of BYOD
environments
• Only 5% of companies won’t support BYOD this
year
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12. BYOD 12
Latest Survey Revealed (cont’d)
• 33% companies strictly mandate devices used
for work purposes and don’t allow any type of
employee-provided device
• In 8% firms, employees to provide everything
(sourcing CompTIA’s 2nd Annual Trends)
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13. BYOD 13
Latest Survey Revealed (cont’d)
• 50% employees report that their colleague has lost
a device with important data (citing Varonis)
• 22% said the lost device had security implications
for the organization
• 86% employees are “device obsessed”, using their
personal devices to work day and night
• 44% of respondents say they use their personal
device to work during meals!
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14. BYOD 14
Latest Survey Revealed (cont’d)
• 81% Filipino respondents owning two/more devices,
and 85% bringing it to work (citing VMWare)
• 80% believer to work more efficient
• 74% believes they will less-stressed at work
• Lack of corporate support (only 32% receive it)
• 60% will do self-repair
• 52% will do extra miles (search engines etc) to
integrate the technology into the workplace
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15. BYOD 15
In the U.S. and European countries
• Total BYOD and Enterprise Mobility market to
reach $181 Billion by 2017 (citing MarketsandMarkets)
• A compound annual growth rate of 15.17%
• 60% smart phones, 47% tablets and laptops
• 59 percent CIOs plan to increase mobile
spending in the coming year
• A BOOM is on the horizon (?)
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16. BYOD 16
What’s in in for the company?
• Lower Total Cost of Ownership (TCO) in IT
infrastructure acquisition
• More conducive working environment
• Increase employee productivity. Really?
Ask the audience!
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17. BYOD 17
What’s in it for the employee?
• Utilizing their own gadgets, more
sophisticated most probably. Flexibility.
• More convenient while working
• Any other freedom
• Higher level of productivity (70% as Forrester
Consulting says)
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18. BYOD 18
Things to think about
• Management intention particularly CIO or IT
Executive(s)
• IT Policy including but not limited to devices, IT
Security and Information Security
• IT Procedures
• ‘Buy-in’ within the device
• Device data plan, support, and maintenance
• Information privacy, confidentiality and audit
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19. BYOD 19
Things to think about (cont’d)
• Network support and infrastructure
• Hardware installation and testing
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20. BYOD 20
Employee’s Consequences
• Bring devices at your own risk –employee
is responsible for keeping it safe and
secure
• “Do not leave your device in the office,
even if the company allows it”
• “You are responsible for the appropriate
use of your personal computing device”
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21. BYOD 21
Employee’s Consequences (cont’d)
• In the U.S
– 110 working Americans with 50 million smart phones
– While only 3% said they received a stipend
– 6% said their employers paid for their smart phones
outright (citing Cisco Systems)
– 11% reported receiving some kind of small
reimbursement
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22. BYOD 22
Employer’s Trade-off
• Companies provide device to employees to
standardize and consolidate IT support (39%)
• It is more cost effective to provide devices rather
than a stipend (31%)
• More than half of enterprises allowing BYOD
experienced a data breach (citing Decisive Analytics)
• Only 12% of employer shut down upon the breach
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23. BYOD 23
• 9 of 10 working Americans use personal smart
phones for work purposes
• 40% do not use passwords to protect them
(source: Cisco partner)
• 51% connect to unsecured wireless networks
• 48% do not disable Bluetooth discoverable
mode
Security, Security, Security!
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24. BYOD 24
As an employee, I am responsible for…
For keeping my personal devices secure
when I bring them to office
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2
3
4
5
For keeping my digital accounts secure
For what I do on when using technology at office
For what I say and do online
For making good choices about when and
where I use personal devices
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25. BYOD 25
As an employer, I am responsible for…
1. Accommodate mobile application management
(MAM) into mobile device management (MDM)
2. Provide integration as it is critical for consistent
user experience. 66% employees use two/more
devices at work (according to Forrester)
3. Pursue a range of solutions: virtual desktops
(49%), custom mobile apps for business
systems (29%) and moving business apps to
cloud accessible through browser (28%)
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26. BYOD 26
• How will software licensing be managed?
– Employee vs Office licensing
– How are costs impacted by various
ownerships models?
– What about the upgrades?
The questions are…
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27. BYOD 27
• Responsibility for maintenance of
employee devices
– Principal, Vendor or Employee?
– Lifecycles
– How much resources will company allocate?
– Think over on data loss and recovery
The questions are…(cont’d)
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28. BYOD 28
• Responsibility for maintenance of
employee devices
– Principal, Vendor or Employee?
– Lifecycles
– How much resources will company allocate?
– Think over on data loss and recovery
The questions are…(cont’d)
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29. BYOD 29
• To what extent will extended warranty and
insurance (if any) be mandated or optional?
• How will Service Level Agreement (SLA)’s &
KPI (Key Performance Indicator)’s be
managed?
• Ownership and responsibility for loaners and
losses?
The questions are…(cont’d)
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30. BYOD 30
• How the policy of what is on employee’s
devices be determined?
– Anti virus, office automation, any other apps
– Bluetooth, Wi-Fi, Flash Disk
– Particular sites, upload, download
– Games, social media
– Office space, personal space
The questions are…(cont’d)
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31. BYOD 31
• Ownership on managing compatibilities,
storage, viruses and security?
– Employer or Employee?
• Responsibility for employee devices?
– Tracking expenses and costs?
The questions are…(cont’d)
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32. BYOD 32
• How do company identify criteria to define
employee personal devices requirements?
– Who defines the functions specifications?
– What justifies anything less than a personal
devices?
– What role does price play?
The questions are…(cont’d)
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33. BYOD 33
• How far do your HelpDesk services stretch?
– How to manage costs?
– How to resolve issues and disputes between
employee-owned and installed software and
employer-owned and installed software?
– How to manage problem priorities?
The questions are…(cont’d)
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34. BYOD 34
Do employer have the
expertise, resources and
budget to effectively manage
a variety of technologies
across a variety of
platforms?
The questions are…(cont’d)
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35. BYOD 35
• More and more principals and vendors
provides the services and solutions
• Data access rights restriction or security
software installation to secure company
network
The future is now
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36. Thank You!
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