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Developing Backoffices
                 A brainstorming session


                 10.Nov.2011




Rui Estevão
Gonçalo Chaves
Viatecla
The world did change
Know your audience | LISTEN
Users don’t expect to see postbacks
Users typically don’t tolerate slow pages
Users expect to use systems that represent current time
tendencies

Traditional is the least for expectation
Users want to be surprised (positively )

All this is true for unpaid content… but…
The world did change
   Our products have “expensive”*
             licensing
Each screen that is not good kill’s our business

The main question we have to ask when we complete a task is:
“Would I pay for it?”

* They are not expensive for their added value, however the number is big… and
everything is about numbers
The world did change
We should be ready to sell as a service

To do so, we should think as a service

ISOLATE, REUSE, SHARE

Identify oportunities | Sell online |
charge less, charge more often
Main “things” to consider
more important than tecnology
• Cenario / Context

• User Interface
       design
       look & feel

• User Experience
       Performance
       Number of clicks
       Feedback
Backoffice’s mission
Not only
Help “Operators” to do their job

But also
Help Developers in development
Code Snippets
Ready to use User Controls
Query Interfaces | Data Extraction
Out-of-the-box Services
Backoffice’s mission
Every developer is an Architech?
Should ask, should share

Back to services models

SOA, REST, XML,JSON…. U name it :P
Backoffice’s mission
See the good samples – fb, ios, wp7

Cross user experience between interfaces

Focus development, RAD app? MS mytho

Know the system, learn with the system
logy
Backoffice’s mission
Ok… so:


How are we doing it?
How should we be doing it?
How will we do it?
Estrada da Algazarra, 72
2810-013 Almada
Portugal
T. +351 212 723 500
F. +351 212 723 509

www.viatecla.com

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Developing backoffices

  • 1. Developing Backoffices A brainstorming session 10.Nov.2011 Rui Estevão Gonçalo Chaves Viatecla
  • 2.
  • 3. The world did change Know your audience | LISTEN Users don’t expect to see postbacks Users typically don’t tolerate slow pages Users expect to use systems that represent current time tendencies Traditional is the least for expectation Users want to be surprised (positively ) All this is true for unpaid content… but…
  • 4. The world did change Our products have “expensive”* licensing Each screen that is not good kill’s our business The main question we have to ask when we complete a task is: “Would I pay for it?” * They are not expensive for their added value, however the number is big… and everything is about numbers
  • 5. The world did change We should be ready to sell as a service To do so, we should think as a service ISOLATE, REUSE, SHARE Identify oportunities | Sell online | charge less, charge more often
  • 6. Main “things” to consider more important than tecnology • Cenario / Context • User Interface design look & feel • User Experience Performance Number of clicks Feedback
  • 7. Backoffice’s mission Not only Help “Operators” to do their job But also Help Developers in development Code Snippets Ready to use User Controls Query Interfaces | Data Extraction Out-of-the-box Services
  • 8. Backoffice’s mission Every developer is an Architech? Should ask, should share Back to services models SOA, REST, XML,JSON…. U name it :P
  • 9. Backoffice’s mission See the good samples – fb, ios, wp7 Cross user experience between interfaces Focus development, RAD app? MS mytho Know the system, learn with the system logy
  • 10. Backoffice’s mission Ok… so: How are we doing it? How should we be doing it? How will we do it?
  • 11. Estrada da Algazarra, 72 2810-013 Almada Portugal T. +351 212 723 500 F. +351 212 723 509 www.viatecla.com