The response plan for a process establishes, for each measure being monitored, a threshold or trigger level for that process measure. Download your free Response Plan template: https://goleansixsigma.com/response-plan/ A Monitoring Plan is a detailed data collection plan that supports the Control Plan. Download your free Monitoring Plan template: https://goleansixsigma.com/monitoring-plan/

1. Monitoring & Response Plan
Better Understand What Goes Into
Monitoring & Response Plans

2. Supporting Elements Of A Control Plan
Monitoring Plans
• A process to track whether or not the
measurement and process stays in control
Response Plans
• A contingency plan if process performance drops

3. Monitoring Plans
A Few Key Questions To Develop A Monitoring Plan
• What are the key process measure for this process?
• How will we continue to monitor the Y measure?
• What kind of communication needs to take place and
between whom?

4. Building Response Plans
• Examine each key step in the process
• Use Process Maps
• Apply Preventive Planning
• What could go wrong?
• How would we respond?
• Who should be responsible?
• What would warrant a response?

5. What To Include In A Response Plan
• Damage Control: Describe potential contingency
plans for this failure
• Process Adjustment: What changes might you make
to the process to prevent this?
• Effectiveness Assessment: What benchmark(s) must
the process achieve to be considered effective?
• Continuous Improvement: What are some potential
ideas for future process adjustments?

6. Start Improving Today.
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