Introduction to the world of innovation consulting paradigm. Some simple tools and techniques to carve your own identity as an innovation consultant for the next century!

1. A Stalker’s Guide to
Innovation Consulting
Reflections from my journey with innovative consulting
Disclaimer: Views are purely personal and does not subscribe to my current organization

2. Can you captive your clients
in just 30 seconds !

3. • Data collection
• Analysis
• Decisions
• Technical expertise
• Relationship skills
• Engagement management
• Business acumen
• Personal assessment
What are your toolkits?
A Consultant’s Toolkit

4. Professionalism
Time management
Judgment
Team player
Good communication skills
Expert knowledge
Good listening skills
Roles and Responsibilities
Involve other consultants
Reputation
How do you rate
yourself in the
score of 10?
10 winning qualities of a
consultant

5. Set up Google Alerts for your client and its competitors
Know basic financial data for your client
Familiarize yourself with the client CEO and senior management
Familiarize yourself with the competitors
Store the contact information for all people on your team, especially partners
Thoroughly review previous client-related work
Build a knowledge hub of client/project-related documents
Proofread all client-ready documents
Practical tips to become
a successful consultant

6. • Positioning yourself
with the client
• Influencing the client
Situation
appraisal
Contracting
•Managing client
relationships
• Defining the terms of
reference
• Assignment
management - working
in teams
Contracting
Diagnosis
• Problem solving
• Data collection
• Assessing the readiness
for change
• Solution generation
• Developing
recommendation
•Managing change
• Reporting to clients
Key phases of consulting
delivery process
Intervention

7. Probing questions
• "Can you give me a specific example of what you mean?"
• "What sorts of things have you already tried to resolve this situation?"
Clarifying questions
• "Do I understand correctly that what you're saying is ...?"
• "When you say there are communication problems, what do you mean?"
Process questions
• "Do you have any concerns about what we've discussed so far?"
• "Would you like some time to mull it over?
Empathetic questions
• "Is this a really frustrating situation for you?"
• "It sounds like you're constantly juggling priorities.“
Meta questions
• "What question will your staff wish I had asked you?"
• "If we get started with the information I now have, what question will we later wish I had asked?"
Type of Questions?

8. Aims to add
10,000
employees
Currently one
Quantum Computer
and 100 odd
employees using
Google Infrastructure
and top notch
algorithms
Aims to
become 100
billion dollar
big in next
100 years!
How can we build the first truly ‘Global
Quantum Machines’ company for the
22nd Century?

9. Time to
Think!
How to partner with your client
always in the right context?

10. A
brainstorm
moment!
How to develop your 30-second
value proposition statement in just
3 minutes?