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Strengthen your network sales

       … via Social medias as LinkedIn




”Social Media marketing costs 61% LESS per
lead than traditional marketing”
Source: State of inbound marketing, hubspot, march 2012
Agenda


  1. Introduction

  2. Why Social media?
  • Understand your business and products
  • Define involvement strategy
  • Create engaging content

  3. Why LinkedIN ?

  •   Personal profile optimization
  •   Lead search / InMail
  •   Company & product pages
  •   LinkedIN Answers
  •   All this in 15 minutes a day?
Who am I, why am I here ?
Me and Social Medias / Cross media
                   LinkedIN                  facebook

 Goalcube/Blog


                                                        Twitter




                                                 Slideshare


www.goalcube.com
                               YouTube
Online media vs. Social media ?

  Average hours per week spent on each online activity




Fig.: Avg. hours/week spent on this online activity, worldwide
Source: TNS, October 2010
Why Social Media ?

Consumers of valuable content + time = customers
Strangers –> consumers of information and education –> customers.




      Total market



   Network/Friends of Fans

            Followers/Fans
How to reach your network potential

       Engage followers to reach network


                                                       1% Creators



                                                        9 % Editors



                                                        90% Listeners




Fig.:, 1% rule of internet culture
Source:: McConnell, Ben; Huba, Jackie (May 3, 2006).
The 10 Steps of Social Media



   1. Understand your business and products
   2. Define involvement strategy and set metrics and clear goals
   3. Understand your customers and their platforms = Listen!
   4. Develop a social media policy
   5. Choose channels and content strategy
   6. Publish your initial content, Engage your fans and followers
   7. Use current network, share your content
   8. Cross media, use more platforms simultaneously
   9. Monitor and measure
   10. It is a marathon not a sprint



View presentation on:


http://www.slideshare.net/goalcube
Understand your business and products
Where are your products placed - Can you create related social services ?

                                                Non-Professionals creates Has the company's products
                                                      the product         become (or becoming) digital
                                                                          and easy to copy so marginal
                                                                • Syddanske Medier
                                                                          cost is approaching zero?
                                                                • Kursuscentret Haderslev
                                                                • Metaphor
                                                                          Is the company’s products
                                                                • (Beierholm)
                                                                          suitable to user creation?
                                                                • (Advokaterne Dahl & Guldager)
              Physical                                                                   Digital
             Exconomy                                                                   Economy




                                                   Only Proffesionals
                                                  Creates the product
Fig.: The perfect storm
Source: Peter Svarre, www.denperfektestorm.dk
Define involvement strategy



High involvement of customers

                                                    •   Claims
              Co-creation of products               •   Suggestions for improvement
                                                    •   Customer service
              Involvement in products               •   Use of the products
                                                    •   Conversation about products
              Creation of relating services         •   Product creation

              Involving campaigns

              Digital one-way communication


 Low involvement of customers



Fig.: The perfect storm
Source: Peter Svarre, www.denperfektestorm.dk
Create engaging content

                                       Desired Engagement            Required Engagement




                                           Reward                      Risk Avoidance
                                     Pleasure, Evisioning                 Reliability
                                    Enthusiast, Brand Fans              Case Studies
                                         Evangelism                        Back up




Fig.: Reward and Risk areas in the brain
Source: Engaging your B2B Audience Webinar, Hootsuite, August 2012
Content examples

     Reward                                     Risk Avoidance
(Desired Engagement)                          (Required Engagement)




  Co-creation of products        Customer service
  - With Tina Dickow             - With Danish tax administration
    on Facebook                    ”SKAT” on Twitter
Content discussion

         Reward                                          Risk Avoidance
   (Desired Engagement)                                 (Required Engagement)

                                                      • Advokaterne Dahl &
• Audi Fredericia         • Cafax Sydjylland
                                                        Guldager
                                                      • Beierholm
• Bowl'n'Fun              • Frank Sørensen - Din
                                                      • Danish Computer Group
                            Anlægsgartner
                                                      • Haderslev Andels
• Reick Møbler A/S
                                                        Boligforening
                          • Initzial
                                                      • JKS
• Syddanske Medier
                                                      • Krifa
                          • Kursuscentret Haderslev
                                                      • Kuben Management
• Vin & Vært
                                                      • Meldgaard
                          • Metaphor
                                                      • PFA Pension A/S
                                                      • Sønderjysk Forsikring
                          • TDC Erhvervscenter
                                                      • X&CO A/S
3 Types of content




Unique Content   Linked Content   Sourced Content
B2C – Envisioning, Enthusiasts, Brand fans and Evangilists


                            Desired Engagement
•    Videos
                            • Industry News
•    Galleries                                         • Cross-post from groups
                            • News coverage of
•    Blog posts                                        • Guest posts from
                              your company
•    Interviews v/ execs                                 partners
                            • Best of lists
•    Events                                            • Brand fan discussions
•    Demonstrations
    Unique Content              Linked Content              Sourced Content

•    Interviews v/ execs                                •   Testimonials
•    Blog posts             • Expert third-party        •   Product tests
•    Webinars                 research                  •   Polls
•    White papers           • News coverage of          •   Guest posts from
•    Case studies             your company                  partners
•    FAQ                    • Industry News
                            • Best of lists

                            Required Engagement


       B2B – Risk Avoidance, reliability, Case studies, Back up
LinkedIn the preferred B2B Network

               B2B – Risk Avoidance, reliability, Case studies, Back up…




Fig.: State of the inbound marketing
Source: Hubspot, march 2012
Why LinkedIN ?


• Company                                                    • Product
  Reach                                                        Awareness
                                           Customers can
                  Every follower or       learn about the
                  employee has the       products and see
                   opportunity to        how many of their
                   promote your          connections have
                      company              recommended
                                               them.

                  If you’re not there,
                    you will miss the    Company updates
                   opportunity to be     and Products page
                       found by a             has huge
                  potential customer       opportunity for
                   or employee, also      lead generation.
                       on Google!
• Search Engine                                              • Lead
  Optimization                                                 Generation
LinkedIN – Personal profile


                • Professional Headline: Identify
                  important keywords

                • Customize your Website URL’s: Create
                  a call-to-action

                • LinkedIn Applications: Slide share,
                  Blog link, Outlook

                • Recommendations: ask and give
                  recommendations

                • Tag your connections: To manage
                  many connections

                • Post updates: Employee can promote
                  company updates to their network
LinkedIN - Lead search

Be introduced to leads by your current network or by InMail
LinkedIN - Company & product pages



              • Product Awareness: Target product
                page = Geo targeting

              • Post status updates: Create a follower
                base and engage. (Target posts)

              • Post Jobs: Paid and unpaid via status
                updates or job adds

              • Events: promote your exhibitions,
                conferences and other events

              • LinkedIn Groups: Join also groups in-
                and outside your Industry
LinkedIN - NEW Company pages



                 Facebook alike Cover photo



                 Job opportunities at the right




                 Products and services at the right
LinkedIN - NEW Product pages




                 Recommendations on the right
LinkedIn Answers




Top Expert of the week
- Best answered questions
LinkedIn – Time usage?

Use Social media monitoring and posting tools
    “Posting, monitoring, responding to comments, and analyzing statistics
    should take you no more than 15 minutes a day – For all social medias”
Follow Goalcube




  http://www.facebook.com/goalcube



  http://www.linkedin.com/company/goalcube-consulting



  http://twitter.com/#!/goalcube

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Strengthen your network sales - SønderjyskE Business Netværk 190912

  • 1. Strengthen your network sales … via Social medias as LinkedIn ”Social Media marketing costs 61% LESS per lead than traditional marketing” Source: State of inbound marketing, hubspot, march 2012
  • 2. Agenda 1. Introduction 2. Why Social media? • Understand your business and products • Define involvement strategy • Create engaging content 3. Why LinkedIN ? • Personal profile optimization • Lead search / InMail • Company & product pages • LinkedIN Answers • All this in 15 minutes a day?
  • 3. Who am I, why am I here ?
  • 4. Me and Social Medias / Cross media LinkedIN facebook Goalcube/Blog Twitter Slideshare www.goalcube.com YouTube
  • 5. Online media vs. Social media ? Average hours per week spent on each online activity Fig.: Avg. hours/week spent on this online activity, worldwide Source: TNS, October 2010
  • 6. Why Social Media ? Consumers of valuable content + time = customers Strangers –> consumers of information and education –> customers. Total market Network/Friends of Fans Followers/Fans
  • 7. How to reach your network potential Engage followers to reach network 1% Creators 9 % Editors 90% Listeners Fig.:, 1% rule of internet culture Source:: McConnell, Ben; Huba, Jackie (May 3, 2006).
  • 8. The 10 Steps of Social Media 1. Understand your business and products 2. Define involvement strategy and set metrics and clear goals 3. Understand your customers and their platforms = Listen! 4. Develop a social media policy 5. Choose channels and content strategy 6. Publish your initial content, Engage your fans and followers 7. Use current network, share your content 8. Cross media, use more platforms simultaneously 9. Monitor and measure 10. It is a marathon not a sprint View presentation on: http://www.slideshare.net/goalcube
  • 9. Understand your business and products Where are your products placed - Can you create related social services ? Non-Professionals creates Has the company's products the product become (or becoming) digital and easy to copy so marginal • Syddanske Medier cost is approaching zero? • Kursuscentret Haderslev • Metaphor Is the company’s products • (Beierholm) suitable to user creation? • (Advokaterne Dahl & Guldager) Physical Digital Exconomy Economy Only Proffesionals Creates the product Fig.: The perfect storm Source: Peter Svarre, www.denperfektestorm.dk
  • 10. Define involvement strategy High involvement of customers • Claims Co-creation of products • Suggestions for improvement • Customer service Involvement in products • Use of the products • Conversation about products Creation of relating services • Product creation Involving campaigns Digital one-way communication Low involvement of customers Fig.: The perfect storm Source: Peter Svarre, www.denperfektestorm.dk
  • 11. Create engaging content Desired Engagement Required Engagement Reward Risk Avoidance Pleasure, Evisioning Reliability Enthusiast, Brand Fans Case Studies Evangelism Back up Fig.: Reward and Risk areas in the brain Source: Engaging your B2B Audience Webinar, Hootsuite, August 2012
  • 12. Content examples Reward Risk Avoidance (Desired Engagement) (Required Engagement) Co-creation of products Customer service - With Tina Dickow - With Danish tax administration on Facebook ”SKAT” on Twitter
  • 13. Content discussion Reward Risk Avoidance (Desired Engagement) (Required Engagement) • Advokaterne Dahl & • Audi Fredericia • Cafax Sydjylland Guldager • Beierholm • Bowl'n'Fun • Frank Sørensen - Din • Danish Computer Group Anlægsgartner • Haderslev Andels • Reick Møbler A/S Boligforening • Initzial • JKS • Syddanske Medier • Krifa • Kursuscentret Haderslev • Kuben Management • Vin & Vært • Meldgaard • Metaphor • PFA Pension A/S • Sønderjysk Forsikring • TDC Erhvervscenter • X&CO A/S
  • 14. 3 Types of content Unique Content Linked Content Sourced Content
  • 15. B2C – Envisioning, Enthusiasts, Brand fans and Evangilists Desired Engagement • Videos • Industry News • Galleries • Cross-post from groups • News coverage of • Blog posts • Guest posts from your company • Interviews v/ execs partners • Best of lists • Events • Brand fan discussions • Demonstrations Unique Content Linked Content Sourced Content • Interviews v/ execs • Testimonials • Blog posts • Expert third-party • Product tests • Webinars research • Polls • White papers • News coverage of • Guest posts from • Case studies your company partners • FAQ • Industry News • Best of lists Required Engagement B2B – Risk Avoidance, reliability, Case studies, Back up
  • 16. LinkedIn the preferred B2B Network B2B – Risk Avoidance, reliability, Case studies, Back up… Fig.: State of the inbound marketing Source: Hubspot, march 2012
  • 17. Why LinkedIN ? • Company • Product Reach Awareness Customers can Every follower or learn about the employee has the products and see opportunity to how many of their promote your connections have company recommended them. If you’re not there, you will miss the Company updates opportunity to be and Products page found by a has huge potential customer opportunity for or employee, also lead generation. on Google! • Search Engine • Lead Optimization Generation
  • 18. LinkedIN – Personal profile • Professional Headline: Identify important keywords • Customize your Website URL’s: Create a call-to-action • LinkedIn Applications: Slide share, Blog link, Outlook • Recommendations: ask and give recommendations • Tag your connections: To manage many connections • Post updates: Employee can promote company updates to their network
  • 19. LinkedIN - Lead search Be introduced to leads by your current network or by InMail
  • 20. LinkedIN - Company & product pages • Product Awareness: Target product page = Geo targeting • Post status updates: Create a follower base and engage. (Target posts) • Post Jobs: Paid and unpaid via status updates or job adds • Events: promote your exhibitions, conferences and other events • LinkedIn Groups: Join also groups in- and outside your Industry
  • 21. LinkedIN - NEW Company pages Facebook alike Cover photo Job opportunities at the right Products and services at the right
  • 22. LinkedIN - NEW Product pages Recommendations on the right
  • 23. LinkedIn Answers Top Expert of the week - Best answered questions
  • 24. LinkedIn – Time usage? Use Social media monitoring and posting tools “Posting, monitoring, responding to comments, and analyzing statistics should take you no more than 15 minutes a day – For all social medias”
  • 25. Follow Goalcube http://www.facebook.com/goalcube http://www.linkedin.com/company/goalcube-consulting http://twitter.com/#!/goalcube