Get to Know
Clio’s New
Payment Platform
May 12, 2022
Joshua Lenon

Housekeeping
● Session length: 30 minutes
● Recording & slides emailed tomorrow
● Use to engage with fellow webinar attendees
and select “Everyone” in the dropdown
● Use to ask questions directly to panellists
● Please fill out the survey at the end of the session

Get to Know
Clio’s New
Payment Platform
May 12, 2022
Joshua Lenon

Lawyer in Residence
4
Joshua Lenon
TODAY’S SPEAKER
● Attorney admitted into New York
● Certified Privacy Professional
● @JoshuaLenon

5
Agenda
● Importance of online payments for law
firms
● Payment processing with Clio
● How to calculate your effective rate
● Demo of new features
● Switching to the new Clio Payments
● Q&A

Importance of
online payments
for law firms

Revenue growth between
firms
120%
40
%
0%
100%
80
%
60
%
20
%
2013 201
4
201
5
201
6
2017
Growing
Firms
112%
Revenue
growth
57%
Matter growth
57%
Client growth
32%
Lawyer
growth
100%
0%
-50
%
75
%
50
%
25
%
-25
%
2013 201
4
201
5
201
6
2017
Stable
Firms
0%
Revenue
growth
-1%
Matter decline
1%
Client growth
-5%
Lawyer
decline
0%
-40
%
-60
%
-10
%
-20
%
-30
%
-50
%
2013 201
4
201
5
201
6
2017
Shrinking
Firms
-54
%
Revenue
decline
-40%
Matter decline
-39%
Client decline
-17%
Lawyer decline
Reven
ue
Clien
ts
Matte
rs
Lawye
rs

37%
more likely to use online payments
Growing law firms are

5% and 16%
more revenue every
month.
Customers using online payments
collect between

$15,179
more per lawyer in 2020.
Firms using online payments
collected an estimated

Based on online payment data we see that
when collecting fees via secure online credit
card payment platform, firms get paid
faster than by other means.
39%

of consumers expect
lawyers to offer the
option of a completely
remote client experience
67%

8%
more new cases in a month.
Those using online payments
saw up to

Payment
processing
with Clio

16
● Built-in for and by Clio
● Remain compliant with IOLTA/Trust
Accounting rules without any effort
● PCI compliant payments and customer data
collection
● Support from Clioʼs 24/5 team
Payment processing
with Clio

● Fees are always deducted from the
operating account
● No 3rd party can touch your IOLTA account
● Separation of earned and unearned funds
Trust compliance
guaranteed

How to calculate
your effective rate

Interchange Plus
vs
Flat fee

Poll Question #1
What is your credit card processing rate with LawPay?
a. 1.95% +20¢
b. 2.95% + 20¢
c. I have a special rate
d. No idea, it varies
23

24
Interchange plus
pricing
Each card brand and card type is associated with
different interchange fees and network fees. There
are hundreds of card-specific fees that depend on
various factors such as whether the card is debit or
credit, rewards or traditional, and more.
● Fees vary by card used
● Card network fees are passed-through
● Impossible to know monthly costs

25
● Find the total sales and fees or total amount deducted
● Divide the total fees/total sales
● Compare at least 3 months of statements to get a representative number
Effective
rate
calculation
Book an appointment with an Account Manager!

26

27

28

29
Flat rate
Know exactly what rate youʼre paying from period
to period. Clio covers the inherent cost associated
with processing each card.
● One rate for all cards
● No additional fees added
● Transparent, simple pricing and no
unexplained line items in your statement

Simple, transparent pricing with no hidden fees
● One rate for all cards: 2.8%
● eCheck flat fee: $2.00/transaction
● No card network fees
● Already included in your subscription

31
New online
payment reports
Know exactly what rate youʼre paying from
period to period. By using our easy to read
reports:
● Customize Dates
● CSV & PDF

Demo of
new features

● Secure eCheck
● Enhancements to the ability to save
payment methods - anytime
● New Payment Plan features
○ Include Secure eCheck
○ More installment cadences
○ Multiple payment plans per client
○ Enhanced flexibility with more
editing capabilities
● New Payment reports
What’s new?

Switching to the
new Clio Payments

Book a 1-1 consultation
36
clio.com/web/get-paid-with-clio/

37
Questions

Linkedin.com/in/joshualenon
@JoshuaLenon
joshua.lenon@clio.com
888-858-2546
www.clio.com
38
Joshua Lenon
CONTACT INFORMATION
Lawyer in Residence

Thank You