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 The only certainty today is change.
 Speed, Teamwork and Flexibility.
 Managers at all level need to stay close
  to the customer.
 Without continuous improvement and
  lifelong learning, there can be no true
  economic progress for individuals and
  organizations alike.
“For most employees, the
 immediate boss is the prime
     representative of the
organization. If they don’t like
  their immediate boss, they
   don’t like the company”

                                 -Terry Brag
      (President of a Management company in Utah)
 Management is the process of working
  with and through others to achieve
  organizational objectives in changing
  environment.
 Central to this process is the effective
  and efficient use of limited resources.
 Working with and through others.
 Achieving organizational objectives.
 Balancing Effectiveness and Efficiency.
 Making the most of limited resources.
 Coping with a changing environment.
Management is, above all else, a social
process. Many collective purposes bring
individuals together-building cars,
providing emergency health care,
publishing books, and on and on. But in
all cases, managers are responsible for
getting things done by working with and
through other people.
 DerailedManager were those
  who had not lived up to their
   peers’ and superiors’ high
         expectations.
 Problems with interpersonal relationships.
 Failure to meet business objectives
 Failure to build and lead a team.
An objective is a target to be strived for
and, one hopes, attained. Although
personal objectives are typically within
the reach of individual effort,
organizational objectives or goals always
require collective action.
Organizational Objectives also serve later
as measuring sticks for performance.
   Effectiveness entails promptly achieving
    a stated objective.

   Efficiency enters the picture when the
    resources required to achieve an
    objective are weighed against what was
    actually accomplished.
Balancing


100%

80%

60%
                                       Balancing
40%

20%

 0%
       Effectiveness      Efficiency
We live in a world of scarcity. Although
experts and non-experts alike may
quibble over exactly how long it will take
to exhaust our nonrenewable resources
or come up with exotic new
technological alternatives, one bold fact
remains: Our planet is becoming
increasingly crowded.
1.Land
 2.Labor
3.Capital
Successful managers are the ones who
anticipate and adjust to a changing
circumstances rather than being
passively swept along or caught
unprepared.
 Globalization
 The Evolution of Product Quality
 Environmentalism
 An Ethical Reawakening
 The Internet and the E-Business
  Revolution
A controversial aspect of Globalization is
the practice of off shoring, the
outsourcing of jobs from developed
countries to lower-wage countries.
Today’s model manager is one who is
comfortable transacting business in
multiple languages and cultures.
The emphasis on quality has evolved
through four distinct stages since World
War II- from “fix it in” to “inspect it in” to
“build it in” to “design it in”.
Notice how each stage of this evolution
has broadened the responsibility for
quality, turning quality improvement into
a true team effort.
 The fix-it-in approach
•Rework any defective product
 The inspects-it-in approach
•Avoidance of substandard outputs.
 The build-it-in approach
•Identifying and eliminating causes of quality
  problems.
 The design-it-in approach
•Continuous improvement of
  personnel, process and product.
Green issues such as
deforestation, global warming, depletion
of the ozone layer, toxic waste food
safety, and pollution of land, air, and
water have gone mainstream.
Managers around the world are picking
up the environmental banner and
putting their creative ideas to work in a
way that they doesn’t harm the
environment.
Managers are under strong pressure
from the public, elected officials, and
respected managers to behave better.
 Lying to Supervisors
 Lying o reports or Falsifying records
 Stealing and Theft
 Sexual Harassment
 Abusing Drugs or Alcohol
 Conflict of Interest
 Internet- the worldwide network of
  personal computers, routers and
  switches, powerful servers, and
  organizational computers has been
  explosive.
 E-business- is one seeking efficiencies via
  the Internet in all basic business functions
Managers are responsible in every
aspects of the business. Management is
a complex and dynamic mixture of
systematic techniques and common
sense. A certain manager must be
educated enough and undergone
many experiences in terms of managing.
Managerial
          Functions
  Managerial Skills
   Managerial functions are general
    administrative duties that need to be
    carried out in virtually all productive
    organizations
 Planning
 Decision making
 Organizing
 Staffing
 Communicating
 Motivating
 Leading
 Controlling
Managerial Functions


                       Planning
                       Decision making
                       Organizing
                       Staffing
                       Communicating
                       Motivating
                       Leading
                       Controlling
 Technical Skills
 Teambuilding Skills
     Drive Skills
 A Hectic Place
 Managers lose their rights to do many
  things
“ The manager is overburdened with
   obligations; yet he cannot easily
   delegate his tasks. As a result, he is driven
   to overwork and is forced to do many
   tasks superficially.
   Brevity, fragmentation, and verbal
   communication characterized his work.”
 Loose your temper
 Be one of the gang
 Bring your personal problems to work
 Play favorites
 Put your self-interests first
 Ask others to do what you cannot do
What must be considered in learning to
              manage?

            Formal Education
                   or
               Experience
 Making a big mistake
 Feeling threatened
 Being personally attacked
 Suffering an injustice at work
Theory

Acquiring the Ability to Manage



           Practice
   Small business management have been
    called the “engine” of the U.S economy.
 What is your product?
 Who is the customer?
 Who will sell it?
 How many people will buy it?
 How much will it cost to design and
  build?
 What is the sales price?
 When will you break even?
 80 percent-failure-rate Myth
 The low-wage-jobs Myth
 Become an independent
  contractor/consultant
 Take a job with small business
 Join or buy a small business owned by
  your family
 Purchase a franchise
 Start your own small business
   Entrepreneurship is the process by which
    individuals –either on their own side or
    organizations-pursue opportunities
    without regard to the resources they
    currently control
Principles of Management
Principles of Management

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Principles of Management

  • 1.
  • 2.
  • 3.  The only certainty today is change.  Speed, Teamwork and Flexibility.  Managers at all level need to stay close to the customer.  Without continuous improvement and lifelong learning, there can be no true economic progress for individuals and organizations alike.
  • 4. “For most employees, the immediate boss is the prime representative of the organization. If they don’t like their immediate boss, they don’t like the company” -Terry Brag (President of a Management company in Utah)
  • 5.  Management is the process of working with and through others to achieve organizational objectives in changing environment.  Central to this process is the effective and efficient use of limited resources.
  • 6.  Working with and through others.  Achieving organizational objectives.  Balancing Effectiveness and Efficiency.  Making the most of limited resources.  Coping with a changing environment.
  • 7. Management is, above all else, a social process. Many collective purposes bring individuals together-building cars, providing emergency health care, publishing books, and on and on. But in all cases, managers are responsible for getting things done by working with and through other people.
  • 8.  DerailedManager were those who had not lived up to their peers’ and superiors’ high expectations.
  • 9.  Problems with interpersonal relationships.  Failure to meet business objectives  Failure to build and lead a team.
  • 10. An objective is a target to be strived for and, one hopes, attained. Although personal objectives are typically within the reach of individual effort, organizational objectives or goals always require collective action. Organizational Objectives also serve later as measuring sticks for performance.
  • 11. Effectiveness entails promptly achieving a stated objective.  Efficiency enters the picture when the resources required to achieve an objective are weighed against what was actually accomplished.
  • 12. Balancing 100% 80% 60% Balancing 40% 20% 0% Effectiveness Efficiency
  • 13. We live in a world of scarcity. Although experts and non-experts alike may quibble over exactly how long it will take to exhaust our nonrenewable resources or come up with exotic new technological alternatives, one bold fact remains: Our planet is becoming increasingly crowded.
  • 15. Successful managers are the ones who anticipate and adjust to a changing circumstances rather than being passively swept along or caught unprepared.
  • 16.  Globalization  The Evolution of Product Quality  Environmentalism  An Ethical Reawakening  The Internet and the E-Business Revolution
  • 17. A controversial aspect of Globalization is the practice of off shoring, the outsourcing of jobs from developed countries to lower-wage countries. Today’s model manager is one who is comfortable transacting business in multiple languages and cultures.
  • 18. The emphasis on quality has evolved through four distinct stages since World War II- from “fix it in” to “inspect it in” to “build it in” to “design it in”. Notice how each stage of this evolution has broadened the responsibility for quality, turning quality improvement into a true team effort.
  • 19.  The fix-it-in approach •Rework any defective product  The inspects-it-in approach •Avoidance of substandard outputs.  The build-it-in approach •Identifying and eliminating causes of quality problems.  The design-it-in approach •Continuous improvement of personnel, process and product.
  • 20. Green issues such as deforestation, global warming, depletion of the ozone layer, toxic waste food safety, and pollution of land, air, and water have gone mainstream. Managers around the world are picking up the environmental banner and putting their creative ideas to work in a way that they doesn’t harm the environment.
  • 21. Managers are under strong pressure from the public, elected officials, and respected managers to behave better.
  • 22.  Lying to Supervisors  Lying o reports or Falsifying records  Stealing and Theft  Sexual Harassment  Abusing Drugs or Alcohol  Conflict of Interest
  • 23.  Internet- the worldwide network of personal computers, routers and switches, powerful servers, and organizational computers has been explosive.  E-business- is one seeking efficiencies via the Internet in all basic business functions
  • 24. Managers are responsible in every aspects of the business. Management is a complex and dynamic mixture of systematic techniques and common sense. A certain manager must be educated enough and undergone many experiences in terms of managing.
  • 25. Managerial Functions Managerial Skills
  • 26. Managerial functions are general administrative duties that need to be carried out in virtually all productive organizations
  • 27.
  • 28.  Planning  Decision making  Organizing  Staffing  Communicating  Motivating  Leading  Controlling
  • 29. Managerial Functions Planning Decision making Organizing Staffing Communicating Motivating Leading Controlling
  • 30.  Technical Skills  Teambuilding Skills  Drive Skills
  • 31.  A Hectic Place  Managers lose their rights to do many things
  • 32. “ The manager is overburdened with obligations; yet he cannot easily delegate his tasks. As a result, he is driven to overwork and is forced to do many tasks superficially. Brevity, fragmentation, and verbal communication characterized his work.”
  • 33.  Loose your temper  Be one of the gang  Bring your personal problems to work  Play favorites  Put your self-interests first  Ask others to do what you cannot do
  • 34. What must be considered in learning to manage?  Formal Education or  Experience
  • 35.
  • 36.  Making a big mistake  Feeling threatened  Being personally attacked  Suffering an injustice at work
  • 37. Theory Acquiring the Ability to Manage Practice
  • 38. Small business management have been called the “engine” of the U.S economy.
  • 39.  What is your product?  Who is the customer?  Who will sell it?  How many people will buy it?  How much will it cost to design and build?  What is the sales price?  When will you break even?
  • 40.  80 percent-failure-rate Myth  The low-wage-jobs Myth
  • 41.  Become an independent contractor/consultant  Take a job with small business  Join or buy a small business owned by your family  Purchase a franchise  Start your own small business
  • 42. Entrepreneurship is the process by which individuals –either on their own side or organizations-pursue opportunities without regard to the resources they currently control