2. Teams are the GLUE of businesses today…
• Leadership = Teams! Teams are the
#1 business asset…..
– Teams exist to produce RESULTS for the
business AND individuals
– 1 + 1 >2 The whole is MORE than the
sum of the parts….
– In today’s volatile, fast-paced
environment , we need continuous
improvement, where change is the norm
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The paradox: “Only 10% report being part high-
performing teams!” 2011 Team Diagnostic results
3. How do Leaders create High Performing,
Sustainable Teams?
The 6 Key Team
Success Factors:*
1. Shared purpose or
mission
2. Shared commitment
3. Shared performance
goals & measures
4. Shared behavioral
norms
5. Shared team
practices
6. Clear roles
* John Katzenbach & Douglas
Smith (The Wisdom of
Teams)
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Signs your Team is
“Struggling”?…..
o Exec/ High performing
looking for next
innovative edge?
o Burned out, missing
deadlines, over budget?
o Newly forming?
o M&A? Part of
organization in
transition?
o Undertaking important
project?
o Working in “silos”?
o Impacted by conflict,
gossip & turf protection
or other toxic behaviors?
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4. 1) We focus on the Team as a System!
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Our 4 Cornerstones:
1. Teams exist to produce results
2. The team is a living system
3. People want to be on high
performing teams and want to
contribute
4. The team has within it the
means to excel.
5. 2) We develop new team awareness & intelligence
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Business
Results in
evolving
market
Team
Intelligence
empowers
individuals
Develop Team Better Business Results!
6 Team Competencies:
1. Increase positivity, reduce
negativity
2. Value ALL voices
3. Honor what’s there
4. Trust the team “knows”
5. Invoke co-responsibility
(not just leader)
6. Listen for what’s next?
6. High
Productivity
Low
Productivity
High
Positivity
Low
Positivity
2.LOW PROD. / HIGH POSITIVITY
• Collegial
• Low focus
• Low sense of urgency
• Resistant
• Incompetence OK
• Low results
• Connected and fun
Let’s Party
4.HIGH PROD. / HIGH POSITIVITY
• Successful
• Flow
• Challenging
• Inspiring
• Open
• Proactive
• Communicative
Let’s Get Better
3.LOW PROD. / LOW POSITIVITY
• Criticism
• Blame
• Resistance
• Overwhelm
• Fear of failure
• Turf protection
• Firefighting
Let’s Get Out of Here
1.HIGH PROD. / LOW POSITIVITY
• Efficient
• Bottom-line
• Burn out / High turnover
• Guarded
• Driven
• Clear objectives
• Competitive
Let’s Survive
The Model: Measuring team effectiveness in 2
dimensions: Productivity + Positivity
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7. The Model: Creating a high impact team roadmap
with focus on 14 core “Team Strengths”
7 PRODUCTIVITY STRENGTHS
• Resources
• Decision-making
• Proactive
• Accountability
• Goals & Strategies
• Alignment
• Team Leadership
7 POSITIVITY STRENGTHS
• Trust
• Respect
• Communication
• Camaraderie
• Constructive Interaction
• Values Diversity
• Optimism
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8. BEFORE
High
Productivity
Low
Productivity
High Positivity
Low Positivity
6.0 7.0 8.0 9.0
6.0
8.0
9.0
1.0 2.0 3.0
3.0
2.0
4.0
1.0
4.0
7.0
The Outcome:
What’s measured, gets improved…
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*Case study – Healthcare Team Feb 08-Jan09
A Team Coaching International Case Study *
AFTER
BEFORE:
• New & changing
environment
• Communication
breakdowns & toxic
behavior
• Members act alone in silos
- lack resources like time,
space, info & connection
AFTER:
• High productivity
• High positivity
• Business results….
9. The Outcome:
The team conditions improve
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A Team Coaching International Case Study *
More Positivity:
• Optimism +46%
• Constructive Interaction
+38%
• Trust +38%
More Productivity:
• Resources +43%
• Proactive +38%
• Decision-making +35%
BEFORE
AFTER
10. The Outcome:
Better business results in everyday work process
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A Team Coaching International Case Study *
Better Business Results:
• 12% increase in Patient Satisfaction
• 1-2 more Patients Cared for a Day
The team has a SHARED Identity
& Purpose: We save lives!
11. Treat Change as a Process, Not an Event!
Develop Team = Better Results
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A ROADMAP FOR HIGH IMPACT TEAMS!
Increase Team & Organizational Intelligence Competencies
G
e
t
B
u
s
i
n
e
s
s
R
e
s
u
l
t
s
1. BE AWARE:
Focus on TEAM
– discovery & on-
line assessment &
desired results
2. DEVELOP
skills for team
intelligence
competency –
understand current
state & design next
steps according to
assessment debrief
& team needs
3. FOSTER
positivity for
high
performance –
meet team at on-
going basis &
provide coaching
for team
accountabilities &
progress
4. TEAM
MASTERY –
Practicing
collaboration &
inclusiveness as
part of
everyday work!
– create a second
benchmark to
show measured
progress & assess
where ongoing
development is
needed
5. EVOLVING
business
results during
change –
continuous
change &
development
12. Business Results! When WE is part of your Team’s
everyday practice People + Business grows…
1. We focus on the Team as a System!
2. We reveal team effectiveness in 2
dimensions: Productivity & Positivity.
What’s measured, gets improved…
3. Our leaders create high impact teams
based on 14 strengths.
4. By developing the team, we also get
desired results in everyday business
work processes!
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Leaders ignite our #1 asset: TEAMS
Our organization unites with a proven,
measurable, results-driven approach….
13. Introduce a proven, measurable, results-driven
methodology for YOUR teams to leverage MORE….
The Team DiagnosticTM Assessment (TDA) is proven tool &
follow-up methodology for helping with results-driven team
improvement from US that’s used internationally. Over 1000
teams have benefited. In companies like Johnson & Johnson,
Nortel, CapGemini, Adobe, Semantic, Bank of America and more.
NOW in Israel – 22 languages including Hebrew. Now’s the time
to start…
CONTACT: Gloria G. Kinrot Cell: +972-54-542-2067
Email: gloriakinrot@usolve.co.il Web: http://www.usolve.co.il
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