The document discusses how trust impacts employee job satisfaction and engagement based on research from the WorkHuman Research Institute. It finds that workers who trust their colleagues are 31% more likely to love their jobs, while those who trust their boss are 34% more likely. However, trust in senior leadership has the biggest impact, with workers who trust senior leaders being 39% more likely to love their job, 29% more engaged, 40% more likely to see a strong future, and 50% more likely to view their company as the best place to work. The document also discusses how recognition can help build trust, with recognized workers being 33% more likely to trust their boss and 34% more likely to trust senior leaders.

1. BASED ON FINDINGS FROM THE WORKHUMAN®
RESEARCH INSTITUTE AT GLOBOFORCE
THE PSYCHOLOGY
OF TRUST AT WORK
?

2. “Trust is not simply a matter
of truthfulness, or even
constancy. It is also a matter
of amity and goodwill. We
trust those who have our best
interests at heart.”
GARY HAMEL
WORKHUMAN SPEAKER

3. High-trust companies have about
less turnover than their industry peers
50%
GREAT PLACE TO WORK INSTITUTE®

4. ?
trustWe wondered
whether workers
their colleagues, their boss,
and their senior leaders

5. 72%trust their boss
80%trust their colleagues
...and only 65%trust senior leaders
Source: WorkHuman Research Institute at Globoforce

6. How much does
trust impact how you feel
about your job?

7. Workers who trust their
colleagues are
31%
more likely to
love their jobs
Source: WorkHuman Research Institute at Globoforce

8. And those who trust their
boss are
34%
more likely to
love their jobs
Source: WorkHuman Research Institute at Globoforce

9. But it’s
ON CULTURE
trust for senior leadership
THAT HAS THE
BIGGEST IMPACT

10. When workers trust their senior leaders they are
39% MORE LIKELY
to love their job
Source: WorkHuman Research Institute at Globoforce

11. 29% MORE LIKELY
AND...
to be highly engaged
Source: WorkHuman Research Institute at Globoforce

12. 40% MORE LIKELY
to believe they have a
AND...
in their organization
strong future
Source: WorkHuman Research Institute at Globoforce

13. 50% MORE LIKELY
AND...
to agree their company is a
best place to work
Source: WorkHuman Research Institute at Globoforce

14. So how can you
build more trust
into your culture?

15. RECOGNITIONthe more frequent, the better.
thanks! well done! great job

16. 86%
of workers
recognized in the
last month trust
their boss
...and 82%
trust their senior
leaderSource: WorkHuman Research Institute at Globoforce

17. Compared to those who
have never been recognized,
workers recognized in the
last month are
33%
more likely
to trust
their boss.
Source: WorkHuman Research Institute at Globoforce

18. ...and 34%more likely to
trust their senior leaders
Source: WorkHuman Research Institute at Globoforce

19. Source: WorkHuman Research Institute at Globoforce
© 2016 Globoforce Limited. All rights reserved.
CALL US:
+1 888 7-GFORCE
EMAIL US:
info@globoforce.com »
READ OUR BLOG:
globoforce.com/gfblog »
VISIT OUR SITE:
globoforce.com
Download the Report
THE ROI OF RECOGNITION IN
BUILDING A MORE
HUMAN WORKPLACE
Click here
LEARN MORE ABOUT HOW TO
CREATE A HUMAN WORKPLACE