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1. Scope
2. References (empty)
Sections 3 – Terms & Definitions
• Chuchotage / whispered interpreting : quietly
close to listener without equipment
• Consecutive interpreting : performed after the
speaker
• Distance / Remote Interpreting: Speaker in a
different location from Interpreter
• Simultaneous Interpreting : while a Speaker is still
speaking or signing
• Sight Translation : rendering written source
content to target in form of speaking or signing
• Protocol : Rules, Procedures, Practices of Profession
Sections 3 – Language Competence
• A – Primary Language / complete Command
• B – Proficient but not Primary
• C – From which Interpreter interprets to A/B
Sections 4 – Basic Principles
• Faithful Interpretation : without Additions,
Alterations or Omissions affecting its Content, Style,
Intent and Purpose
• Code of Conduct: Interpreter shall adhere to
Professional Codes of Ethics & Standard of Practice
• Modes – difference between Consecutive &
Simultaneous Interpreting
Sections 5 – Before an Assignment
• Content of Request / Offer
• Setting
• Interpreting Mode
• Number of Language required
• Number of Interpreters per Team
• Number of Teams, Remuneration
• Working Hours
• Other Working Conditions
• Accepting Assignments
• Interpreters shall only accept jobs they are
qualified for
• Working conditions
• Date & Venue
• Working Hours
• Breaks
• Remunerations
• Location in relation to Speaker & Audience
• Number of Speakers
• Project-relevant Specifications
• Transport, Accommodation, Per Diem,
Reimbursements
• Safety & Security
• Interpreting Mode
• Language Combinations
• Composition of Teams
• Relevant Background Documents
• Preparation Timeframe
• Interpretation Equipment
• Measures to provide Sound, Visibility &
Comfort
• Access to Interpreting System
• Broadcasting, Streaming, Recording ,
Copyright Issues
During Assignment
• Interpret in first person, unless not
possible
• Manage flow
• Refrain from conveying own feelings,
opinions directly or through facial
expressions, body language or tone of
voice
• Intervene only if necessary for the
purpose to ensuring clear
Communication
• Intervene in accordance to particular
Specialization and Setting / Legal
Requirements
• Report Fatigue, Burnout or Secondary
Trauma
• Taking notes for Consecutive
Interpreting
• Refrain violating relevant Codes of Ethics
/ protocols
After Assignment
• Debrief
• Report critical Incidents
• Produce Accounting Documentation
• Engage in Self-Care
• Report Fatigue, Burnout or Secondary
Trauma
Section 6 – Qualifications
1. General – proficiency in at least 2 languages
2. Linguistic – speaking / signing Skills based on
nationally or professionally accepted Standards.
Transition between formal and informal Speech
levels. Accurately interpret for Speakers with
different educational and cultural Backgrounds
3. Intercultural – Awareness of and conversant
with Cultural Differences. Self-Awareness to reduce
possible Cultural Biases
4. Interpersonal – Respect, Courtesy, Tact and
sound Judgement in Interaction with others
5. Technical – use Interpreting Equipment
(Microphone & Video-Conferencing)
6. Research – Terminology Management Tools
and Information Acquisition Strategies
7. Domain – understand Organizational /
Institutional System covered in the Assignment
Section 6 - Professional Development
• Shall seek Feedback
• Continue Professional Development
• Maintain and expand Qualifications
3 Appendices
1. Non-exhaustive list of Settings & Specializations
2. Parties involved / Responsibilities for Interpreter &
Client
3. Own Self-care Responsibilities
ISO 18841 – Interpreting Service - General Requirements & Recommendations
www.globibo.com

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ISO 18841 Interpreting Service Guide

  • 1. 1. Scope 2. References (empty) Sections 3 – Terms & Definitions • Chuchotage / whispered interpreting : quietly close to listener without equipment • Consecutive interpreting : performed after the speaker • Distance / Remote Interpreting: Speaker in a different location from Interpreter • Simultaneous Interpreting : while a Speaker is still speaking or signing • Sight Translation : rendering written source content to target in form of speaking or signing • Protocol : Rules, Procedures, Practices of Profession Sections 3 – Language Competence • A – Primary Language / complete Command • B – Proficient but not Primary • C – From which Interpreter interprets to A/B Sections 4 – Basic Principles • Faithful Interpretation : without Additions, Alterations or Omissions affecting its Content, Style, Intent and Purpose • Code of Conduct: Interpreter shall adhere to Professional Codes of Ethics & Standard of Practice • Modes – difference between Consecutive & Simultaneous Interpreting Sections 5 – Before an Assignment • Content of Request / Offer • Setting • Interpreting Mode • Number of Language required • Number of Interpreters per Team • Number of Teams, Remuneration • Working Hours • Other Working Conditions • Accepting Assignments • Interpreters shall only accept jobs they are qualified for • Working conditions • Date & Venue • Working Hours • Breaks • Remunerations • Location in relation to Speaker & Audience • Number of Speakers • Project-relevant Specifications • Transport, Accommodation, Per Diem, Reimbursements • Safety & Security • Interpreting Mode • Language Combinations • Composition of Teams • Relevant Background Documents • Preparation Timeframe • Interpretation Equipment • Measures to provide Sound, Visibility & Comfort • Access to Interpreting System • Broadcasting, Streaming, Recording , Copyright Issues During Assignment • Interpret in first person, unless not possible • Manage flow • Refrain from conveying own feelings, opinions directly or through facial expressions, body language or tone of voice • Intervene only if necessary for the purpose to ensuring clear Communication • Intervene in accordance to particular Specialization and Setting / Legal Requirements • Report Fatigue, Burnout or Secondary Trauma • Taking notes for Consecutive Interpreting • Refrain violating relevant Codes of Ethics / protocols After Assignment • Debrief • Report critical Incidents • Produce Accounting Documentation • Engage in Self-Care • Report Fatigue, Burnout or Secondary Trauma Section 6 – Qualifications 1. General – proficiency in at least 2 languages 2. Linguistic – speaking / signing Skills based on nationally or professionally accepted Standards. Transition between formal and informal Speech levels. Accurately interpret for Speakers with different educational and cultural Backgrounds 3. Intercultural – Awareness of and conversant with Cultural Differences. Self-Awareness to reduce possible Cultural Biases 4. Interpersonal – Respect, Courtesy, Tact and sound Judgement in Interaction with others 5. Technical – use Interpreting Equipment (Microphone & Video-Conferencing) 6. Research – Terminology Management Tools and Information Acquisition Strategies 7. Domain – understand Organizational / Institutional System covered in the Assignment Section 6 - Professional Development • Shall seek Feedback • Continue Professional Development • Maintain and expand Qualifications 3 Appendices 1. Non-exhaustive list of Settings & Specializations 2. Parties involved / Responsibilities for Interpreter & Client 3. Own Self-care Responsibilities ISO 18841 – Interpreting Service - General Requirements & Recommendations www.globibo.com