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Police in America

Chapter Fourteen
Accountability of
the Police

McGraw-Hill

© 2013 McGraw-Hill Companies. All Rights Reserved.
A Definition of Accountability
 Accountability means having to answer for

one’s conduct. Both police organizations
and individual police officers are
accountable to the public, to elected
officials, and to the courts for how well
they control crime and maintain order
while remaining in compliance with the
law.
14-2
The Dimensions of
Accountability






The police should be
accountable to the
public for what they
do.
The police should be
accountable to the
public for how they do
their job.
Governmental officials
must hold the police
accountable.



The Dilemmas of Policing in
Democracy




Public often demands crime control
techniques that are unlawful

A Historical Perspective on
Accountability:


Throughout most of their history,
American police were not held
accountable



Procedures for accountability began
to develop in 1950’s
• COMPSTAT

14-3
Accountable for What the Police Do


Traditional approach
 Crime rate
 Clearance rate
 Response time



New Measures
 Survey of citizens
about their
neighborhood officers



COMPSTAT
 Holds middle level
managers accountable
for crime in their areas
 Command officers are
asked to explain data
and detail what they
are doing about crime
trends.

14-4
COMPSTAT
 COMPSTAT: Computer Comparison

Statistics. An Organizational model, first
used by the New York City police in 1994,
that allows police departments to blend
timely intelligence, effective tactics, rapid
deployment of personnel, and vigorous
follow-up and assessment.

14-5
Accountability for How the
Police Do Their Job
Internal Mechanisms of Accountability:
Accountability


Routine supervision
Sergeant
Span of control
Close supervision
Coaching, Mentoring, Leading
Organizational Culture
Corrective Action: Formal and
Informal
 Written policies and reporting
requirements
 Performance Evaluations







• Christopher Commission



Internal Affairs Units
 Investigates misconduct
 Accreditation standards
• CALEA

 Code of silence
 Early warning systems
• Complaints
• Lawsuits
• Use of force

14-6
Internal Discipline Issues

 Staffing
 Training for investigators
 Appropriate Discipline
 Consistent and Fair Discipline

14-7
Standards of IA Citizen Complaint
Procedures




The 2000 Internal Affairs Policy and Procedures
(IAPP) of New Jersey requires each department
to accept complaints “from any person, including
anonymous sources”
Using Discipline Records in Personnel Decisions
 1991 Christopher Commission changed LAPD
standards to take more factors into consideration
when promoting or reassigning officers
• Ex: Number of prior violations, pattern of misconduct in the
past, nature and seriousness of past violations

14-8
The “Code of Silence”
 “Code of Silence”:

Also known as the
“blue curtain,” a code of honor among
police officers whereby officers refuse to
testify against corrupt colleagues, creating
a veil of secrecy around police actions.

14-9
Early Intervention Systems


Officers with Performance Problems
 Early Intervention System: A management
information system that complies and analyzes data
on problematic police officer behavior, citizen
complaints, police officer use-of-force reports, and
other indicators to identify officers with recurring
performance problems.



The Nature of EI Systems
 Performance data is entered into a computerized
database
 Data is analyzed to identify problem officers
14-10
The Components of an Early
Intervention System


Identification






Performance indicators
Analysis of data
Identification of officers with performance problems

Selection
 Assessment of identified officers
 Selection of officers for intervention



Intervention







Effort to improve officer performance
Supervisor’s counseling
Training
Referral to professional counseling

Follow-up
 Monitor officer’s performance, postintervention

14-11
Goals of EI Systems
 Different target audiences

 Individual officers
• Improve performance of those having trouble dealing
with citizens

 Supervisors
• Give them data to help focus their efforts

 The department
• Improve the department as a whole by systematically
identifying unacceptable officer performance

 Police-community relations
• Reduce specific problems in the community while
simultaneously communicating to the public
14-12
Effectiveness of EI Systems





Successful in reducing officer use of force and
citizen complaints
Successful in identifying officers with
performance problems and correcting their
performance
Improvement of management and supervision
 Sergeants can evaluate the strengths and
weaknesses of their squads before meeting them
 Managers can intervene with help before misconduct
occurs and requires discipline
14-13
Risk Management and Police Legal
Advisors


Risk Management (RM): a process widely used
in private industry and in health care agencies to
reduce the cost associated with lawsuits against
the organization.
 Not widely used in U.S.



Police Legal Advisor: a lawyer or team of
lawyers employed by the police department
itself.
 Purpose is preventative: review policies before a
problem arises
14-14
Surveying the Community
 Another method to holding police

departments accountable is to survey
residents about their experiences and
perceptions of the department

14-15
Accreditation


The Nature of Accreditation:
 Accreditation is the process of voluntary professional selfregulation that serves as a final approach to establishing
minimum national standards in policing.



Benefits
 Reduced insurance costs
 Improved use of force reporting
 Improved procedures for juveniles



Criticisms
 Voluntary process
 Set minimum standards, but do not define optimum standards
for excellence
 Only address purely formal aspects of administration without
addressing specific content
 Too expensive and time-consuming

14-16
External Mechanisms of
Accountability


The political process
 Citizens can elect police chiefs, sheriffs, and other
officials and thus, they control the police and other
government agencies through the political process
 Executive Branch
• Appoints police chiefs, directors of state police, U.S.
attorney general

 Legislative Branch
• Budgets

 Judicial Branch
• Serves as a check and balance, assuring compliance with
the law

14-17
The Courts


The Supreme Court and the Police
 Mapp v. Ohio (1961): “all evidence obtained by searches and
seizures in violation of the Constitution is, by that same authority,
inadmissible in a state court



Impact of Supreme Court Decisions
 Miranda requirements changed how officers are trained and go
about gathering evidence
 Studies show the exclusionary rule does not limit the crime-fighting
capacity of the police
 Court is limited, though, as it cannot supervise day-today police
operations



Civil Suit against the Police
 Victims of police abuse can sue in federal court under state or
federal law for civil damages
 Lawsuits are expensive, time-consuming, and difficult to win

14-18
Federal “Pattern or Practice” Suits


Department of Justice Suits
 Most pattern or practice suits are brought through the
U.S. Justice Department
 Pattern or practice cases are settled through a consent
decree, a memorandum of agreement, or an
investigative findings letter
 Pattern or practice cases: more than “sporadic bad
incidents” and requires “information indicating a pattern
of misconduct”



State and Private Suits
 Attorney General can bring civil suits against
departments
14-19
Federal “Pattern or Practice” Suits
Cont.
 Court-Ordered Reforms

 Require a set of management changes
related to accountability including use of force
reporting, EI systems, improved citizen
complaint procedures, and officer training
 Court-Appointed Independent Monitors

 Monitors function to oversee implementation
of the court-ordered reforms, assists the
department in implementing reforms, and to
issue public reports on reform progress
14-20
Federal “Pattern or Practice” Suits
Cont. II


The Impact of Consent Decrees
 Overall, they were successful in achieving their intended goals



Thinking About Court-Ordered Reform
 Is litigation an effective tool for bringing about organizational
change in law enforcement agencies?
 Is litigation an appropriate tool in all situations?
 Will reforms be sustained following the end of a MOA or consent
decree?



Injunctions
 Led by civil rights groups to target police practices that
systematically violate citizen rights



Criminal Prosecution
 Police officers who violate the law can be prosecuted as criminals
 Successful persecution is extremely difficult

14-21
Citizen Oversight of the Police




Citizen Oversight: The process by which people
who are not sworn officers are involved in some
way in the review of citizen complaints against
police officers
Rests on the assumption that police subculture
prevents officers from objectively investigating
complaints against fellow officers

14-22
Two Models of Citizen Oversight


1. Civilian Review Boards
 A board of citizens that review individual complaints
and make recommendations to the police chief



2. Police Auditors
 Do not investigate individual citizen complaints
 Monitor the operations of the police department



Goals and Objectives
 Both operate on the assumption that providing some
citizen input will improve policing
 Seek increased transparency of police departments
 Both issue detailed public reports of findings
14-23
Citizen Oversight: Pro and Con


Cons:







It intrudes on the professional independence of the police
Non-officers are not qualified to review police operations
Too expensive and duplicates the work of internal affairs
Internal affairs units sustain more complaints against
police officers

Pros:
 Serves to open up police departments and end historic
isolation from the public
 Enhances public confidence in the complaint process

14-24
The New Paradigm: Complaints as
a “Learning” Tool




Complaints were once ignored and went
uninvestigated, but today, departments view
complaints as tools to gain useful information
about possible problems that need to be
addressed.
Blue-Ribbon Commissions
 A form of external accountability
 Function to bring together experts in the field and
define minimum standards that can be used to seek
improvement in local departments
 Sponsor original research and generate new
knowledge about policing
 Comprehensive in scope
14-25
The News Media






Play an important role in police accountability
through reporting on what the police are doing on
a daily basis
Helps public to make informed decisions relating
to policing
Influential in exposing serious police problems
Sometimes contribute to police problems
 Only represent sensational stories
 Focus too much on crime and ignore other police work
 Tend to emphasize negative aspects of policing
• Unwritten rule of news media is that good news is not news

14-26
Public Interest Organizations
 Public Interest Orgs. like the American

Civil Liberties Union (ACLU) in Oakland
are involved in attacking police
misconduct
 ACLU briefs were the basis for the Court’s
decision in the landmark Mapp and Miranda
cases
 NAACP has long record of fighting police

use of excessive force against African
Americans

14-27
Accountability and Crime Control: A
Trade-Off?
 Do strict accountability measures limit the

crime control effectiveness of the police?
 Bayley argues breaking the law does little

to improve crime control and harms the
police, weakens their authority and
reduces crime-control effectiveness

14-28
A Mixed Approach to Police
Accountability
 Represents a blend of internal and

external mechanisms
 No single method is the key to achieving
accountability
 System of checks and balances
•
•
•
•

Elected officials
Police administrators
Courts
Citizens
14-29

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Walker-8-chapter-14

  • 1. Police in America Chapter Fourteen Accountability of the Police McGraw-Hill © 2013 McGraw-Hill Companies. All Rights Reserved.
  • 2. A Definition of Accountability  Accountability means having to answer for one’s conduct. Both police organizations and individual police officers are accountable to the public, to elected officials, and to the courts for how well they control crime and maintain order while remaining in compliance with the law. 14-2
  • 3. The Dimensions of Accountability    The police should be accountable to the public for what they do. The police should be accountable to the public for how they do their job. Governmental officials must hold the police accountable.  The Dilemmas of Policing in Democracy   Public often demands crime control techniques that are unlawful A Historical Perspective on Accountability:  Throughout most of their history, American police were not held accountable  Procedures for accountability began to develop in 1950’s • COMPSTAT 14-3
  • 4. Accountable for What the Police Do  Traditional approach  Crime rate  Clearance rate  Response time  New Measures  Survey of citizens about their neighborhood officers  COMPSTAT  Holds middle level managers accountable for crime in their areas  Command officers are asked to explain data and detail what they are doing about crime trends. 14-4
  • 5. COMPSTAT  COMPSTAT: Computer Comparison Statistics. An Organizational model, first used by the New York City police in 1994, that allows police departments to blend timely intelligence, effective tactics, rapid deployment of personnel, and vigorous follow-up and assessment. 14-5
  • 6. Accountability for How the Police Do Their Job Internal Mechanisms of Accountability: Accountability  Routine supervision Sergeant Span of control Close supervision Coaching, Mentoring, Leading Organizational Culture Corrective Action: Formal and Informal  Written policies and reporting requirements  Performance Evaluations       • Christopher Commission  Internal Affairs Units  Investigates misconduct  Accreditation standards • CALEA  Code of silence  Early warning systems • Complaints • Lawsuits • Use of force 14-6
  • 7. Internal Discipline Issues  Staffing  Training for investigators  Appropriate Discipline  Consistent and Fair Discipline 14-7
  • 8. Standards of IA Citizen Complaint Procedures   The 2000 Internal Affairs Policy and Procedures (IAPP) of New Jersey requires each department to accept complaints “from any person, including anonymous sources” Using Discipline Records in Personnel Decisions  1991 Christopher Commission changed LAPD standards to take more factors into consideration when promoting or reassigning officers • Ex: Number of prior violations, pattern of misconduct in the past, nature and seriousness of past violations 14-8
  • 9. The “Code of Silence”  “Code of Silence”: Also known as the “blue curtain,” a code of honor among police officers whereby officers refuse to testify against corrupt colleagues, creating a veil of secrecy around police actions. 14-9
  • 10. Early Intervention Systems  Officers with Performance Problems  Early Intervention System: A management information system that complies and analyzes data on problematic police officer behavior, citizen complaints, police officer use-of-force reports, and other indicators to identify officers with recurring performance problems.  The Nature of EI Systems  Performance data is entered into a computerized database  Data is analyzed to identify problem officers 14-10
  • 11. The Components of an Early Intervention System  Identification     Performance indicators Analysis of data Identification of officers with performance problems Selection  Assessment of identified officers  Selection of officers for intervention  Intervention      Effort to improve officer performance Supervisor’s counseling Training Referral to professional counseling Follow-up  Monitor officer’s performance, postintervention 14-11
  • 12. Goals of EI Systems  Different target audiences  Individual officers • Improve performance of those having trouble dealing with citizens  Supervisors • Give them data to help focus their efforts  The department • Improve the department as a whole by systematically identifying unacceptable officer performance  Police-community relations • Reduce specific problems in the community while simultaneously communicating to the public 14-12
  • 13. Effectiveness of EI Systems    Successful in reducing officer use of force and citizen complaints Successful in identifying officers with performance problems and correcting their performance Improvement of management and supervision  Sergeants can evaluate the strengths and weaknesses of their squads before meeting them  Managers can intervene with help before misconduct occurs and requires discipline 14-13
  • 14. Risk Management and Police Legal Advisors  Risk Management (RM): a process widely used in private industry and in health care agencies to reduce the cost associated with lawsuits against the organization.  Not widely used in U.S.  Police Legal Advisor: a lawyer or team of lawyers employed by the police department itself.  Purpose is preventative: review policies before a problem arises 14-14
  • 15. Surveying the Community  Another method to holding police departments accountable is to survey residents about their experiences and perceptions of the department 14-15
  • 16. Accreditation  The Nature of Accreditation:  Accreditation is the process of voluntary professional selfregulation that serves as a final approach to establishing minimum national standards in policing.  Benefits  Reduced insurance costs  Improved use of force reporting  Improved procedures for juveniles  Criticisms  Voluntary process  Set minimum standards, but do not define optimum standards for excellence  Only address purely formal aspects of administration without addressing specific content  Too expensive and time-consuming 14-16
  • 17. External Mechanisms of Accountability  The political process  Citizens can elect police chiefs, sheriffs, and other officials and thus, they control the police and other government agencies through the political process  Executive Branch • Appoints police chiefs, directors of state police, U.S. attorney general  Legislative Branch • Budgets  Judicial Branch • Serves as a check and balance, assuring compliance with the law 14-17
  • 18. The Courts  The Supreme Court and the Police  Mapp v. Ohio (1961): “all evidence obtained by searches and seizures in violation of the Constitution is, by that same authority, inadmissible in a state court  Impact of Supreme Court Decisions  Miranda requirements changed how officers are trained and go about gathering evidence  Studies show the exclusionary rule does not limit the crime-fighting capacity of the police  Court is limited, though, as it cannot supervise day-today police operations  Civil Suit against the Police  Victims of police abuse can sue in federal court under state or federal law for civil damages  Lawsuits are expensive, time-consuming, and difficult to win 14-18
  • 19. Federal “Pattern or Practice” Suits  Department of Justice Suits  Most pattern or practice suits are brought through the U.S. Justice Department  Pattern or practice cases are settled through a consent decree, a memorandum of agreement, or an investigative findings letter  Pattern or practice cases: more than “sporadic bad incidents” and requires “information indicating a pattern of misconduct”  State and Private Suits  Attorney General can bring civil suits against departments 14-19
  • 20. Federal “Pattern or Practice” Suits Cont.  Court-Ordered Reforms  Require a set of management changes related to accountability including use of force reporting, EI systems, improved citizen complaint procedures, and officer training  Court-Appointed Independent Monitors  Monitors function to oversee implementation of the court-ordered reforms, assists the department in implementing reforms, and to issue public reports on reform progress 14-20
  • 21. Federal “Pattern or Practice” Suits Cont. II  The Impact of Consent Decrees  Overall, they were successful in achieving their intended goals  Thinking About Court-Ordered Reform  Is litigation an effective tool for bringing about organizational change in law enforcement agencies?  Is litigation an appropriate tool in all situations?  Will reforms be sustained following the end of a MOA or consent decree?  Injunctions  Led by civil rights groups to target police practices that systematically violate citizen rights  Criminal Prosecution  Police officers who violate the law can be prosecuted as criminals  Successful persecution is extremely difficult 14-21
  • 22. Citizen Oversight of the Police   Citizen Oversight: The process by which people who are not sworn officers are involved in some way in the review of citizen complaints against police officers Rests on the assumption that police subculture prevents officers from objectively investigating complaints against fellow officers 14-22
  • 23. Two Models of Citizen Oversight  1. Civilian Review Boards  A board of citizens that review individual complaints and make recommendations to the police chief  2. Police Auditors  Do not investigate individual citizen complaints  Monitor the operations of the police department  Goals and Objectives  Both operate on the assumption that providing some citizen input will improve policing  Seek increased transparency of police departments  Both issue detailed public reports of findings 14-23
  • 24. Citizen Oversight: Pro and Con  Cons:      It intrudes on the professional independence of the police Non-officers are not qualified to review police operations Too expensive and duplicates the work of internal affairs Internal affairs units sustain more complaints against police officers Pros:  Serves to open up police departments and end historic isolation from the public  Enhances public confidence in the complaint process 14-24
  • 25. The New Paradigm: Complaints as a “Learning” Tool   Complaints were once ignored and went uninvestigated, but today, departments view complaints as tools to gain useful information about possible problems that need to be addressed. Blue-Ribbon Commissions  A form of external accountability  Function to bring together experts in the field and define minimum standards that can be used to seek improvement in local departments  Sponsor original research and generate new knowledge about policing  Comprehensive in scope 14-25
  • 26. The News Media     Play an important role in police accountability through reporting on what the police are doing on a daily basis Helps public to make informed decisions relating to policing Influential in exposing serious police problems Sometimes contribute to police problems  Only represent sensational stories  Focus too much on crime and ignore other police work  Tend to emphasize negative aspects of policing • Unwritten rule of news media is that good news is not news 14-26
  • 27. Public Interest Organizations  Public Interest Orgs. like the American Civil Liberties Union (ACLU) in Oakland are involved in attacking police misconduct  ACLU briefs were the basis for the Court’s decision in the landmark Mapp and Miranda cases  NAACP has long record of fighting police use of excessive force against African Americans 14-27
  • 28. Accountability and Crime Control: A Trade-Off?  Do strict accountability measures limit the crime control effectiveness of the police?  Bayley argues breaking the law does little to improve crime control and harms the police, weakens their authority and reduces crime-control effectiveness 14-28
  • 29. A Mixed Approach to Police Accountability  Represents a blend of internal and external mechanisms  No single method is the key to achieving accountability  System of checks and balances • • • • Elected officials Police administrators Courts Citizens 14-29