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Defamation on the
    Internet



               Gina Kessler
                 LIS 550
What is defamation?

This restaurant sucks. The owner is a huge jerk, the
servers were rude, and the food tasted terrible.




This restaurant sucks. The owner beats his employees,
the server charged us double for the bottle of wine, and
the shrimp gave me food poisoning.
Defamation
Defamation

• Generally, a communication that harms
  another’s reputation
Defamation

• Generally, a communication that harms
  another’s reputation
• Libel: published or broadcast
Defamation

• Generally, a communication that harms
  another’s reputation
• Libel: published or broadcast
• Slander: spoken
Defamation
Defamation
•   False and defamatory statement concerning another
Defamation
•   False and defamatory statement concerning another
    •   “The owner of 550 Grill beats his employees”
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
   • Posted in public forum, told a friend
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
   • Posted in public forum, told a friend
• Fault amounting to at least negligence on the part
  of the publisher (for public figures, must involve
  actual malice)
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
   • Posted in public forum, told a friend
• Fault amounting to at least negligence on the part
  of the publisher (for public figures, must involve
  actual malice)
   •  Didn’t do my research, or even wanted to hurt
      restaurant’s business
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
   • Posted in public forum, told a friend
• Fault amounting to at least negligence on the part
    of the publisher (for public figures, must involve
    actual malice)
    •   Didn’t do my research, or even wanted to hurt
        restaurant’s business
•   Causing special harm
Defamation
• False and defamatory statement concerning another
   • “The owner of 550 Grill beats his employees”
• Unprivileged “publication” to third party
   • Posted in public forum, told a friend
• Fault amounting to at least negligence on the part
    of the publisher (for public figures, must involve
    actual malice)
    •   Didn’t do my research, or even wanted to hurt
        restaurant’s business
•   Causing special harm
    •   Lost half his revenue--but in this case, don’t
        need proof; crime is defamation per se
Defenses
• (Substantial) truth
 • I have proof he beats his employees
• Opinion
 • “He’s such a jerk I wouldn’t be surprised
    if he beats his employees”
  • Assertions less likely to be taken as fact
    online?
You Can’t Sue the
       Messenger

• Communications & Decency Act, § 230
• Internet service providers aren’t liable for
  statements posted by others through their
  service
What if I post as
      “JaneDoe”?
• Can a plaintiff subpoena your
  identity from an internet
  service provider?

• Strategic Lawsuits Against
  Public Participation (SLAPP)
Should the rules for the
 Internet be different?
• Editors?
• Instant corrections/retractions
• Ability to rebut offensive speech
• Faster dissemination
• What is the press? Who is a journalist?
• Longer or shorter memory?
Relevant Cases
•   New York Times Co. v. Sullivan (1964)
    •   Times ran an ad placed by civil rights activists that contained inaccuracies
        about police actions. Sullivan was the police commissioner of
        Montgomery. Supreme Court reversed Alabama Supreme Court’s
        $500,000 award to Sullivan, and limited future libel suits brought by
        public officials against the media, prioritizing the First Amendment.

•   Zeran v. America Online Inc. (1997)
    •   Zeran argued that AOL didn’t remove defamatory messages by
        anonymous poster fast enough; Supreme Court ruled that AOL was
        protected by CDA

•   Doe v. 2TheMart.com (2001)
    •   Court adopted four-part test to determine whether to issue a civil
        subpoena that seeks the identity of an anonymous Internet user (good
        faith, info sought is related to core claim, identity is directly relevant to
        claim, info is unavailable from any other source)
References
•   Creech, Kenneth C. Electronic Media Law and Regulation. 4th ed. San
    Francisco: Focal Press, 2003.

•   Internet Defamation Law Blog. Nissenbaum Law Group, LLC. 21 Feb. 2012.
    <http://www.internetdefamationlawblog.com>

•   “Online Defamation Law.” Legal Guide for Bloggers. Electronic Frontier
    Foundation, n.d. 21 Feb. 2012. <https://www.eff.org/issues/bloggers/legal/
    liability/defamation>

•   Reich, Jarrod, and Bill Kenworthy. “Online Libel.” First Amendment Center. First
    Amendment Center, May 2007. 21 Feb. 2012. <http://
    archive.firstamendmentcenter.org/speech/internet/topic.aspx?
    topic=online_libel>

•   Schachter, Madeleine. Law of Internet Speech. 2nd ed. Durham, NC: Carolina
    Academic Press, 2002.

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Defamation on the internet

  • 1. Defamation on the Internet Gina Kessler LIS 550
  • 2. What is defamation? This restaurant sucks. The owner is a huge jerk, the servers were rude, and the food tasted terrible. This restaurant sucks. The owner beats his employees, the server charged us double for the bottle of wine, and the shrimp gave me food poisoning.
  • 4. Defamation • Generally, a communication that harms another’s reputation
  • 5. Defamation • Generally, a communication that harms another’s reputation • Libel: published or broadcast
  • 6. Defamation • Generally, a communication that harms another’s reputation • Libel: published or broadcast • Slander: spoken
  • 8. Defamation • False and defamatory statement concerning another
  • 9. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees”
  • 10. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party
  • 11. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party • Posted in public forum, told a friend
  • 12. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party • Posted in public forum, told a friend • Fault amounting to at least negligence on the part of the publisher (for public figures, must involve actual malice)
  • 13. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party • Posted in public forum, told a friend • Fault amounting to at least negligence on the part of the publisher (for public figures, must involve actual malice) • Didn’t do my research, or even wanted to hurt restaurant’s business
  • 14. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party • Posted in public forum, told a friend • Fault amounting to at least negligence on the part of the publisher (for public figures, must involve actual malice) • Didn’t do my research, or even wanted to hurt restaurant’s business • Causing special harm
  • 15. Defamation • False and defamatory statement concerning another • “The owner of 550 Grill beats his employees” • Unprivileged “publication” to third party • Posted in public forum, told a friend • Fault amounting to at least negligence on the part of the publisher (for public figures, must involve actual malice) • Didn’t do my research, or even wanted to hurt restaurant’s business • Causing special harm • Lost half his revenue--but in this case, don’t need proof; crime is defamation per se
  • 16. Defenses • (Substantial) truth • I have proof he beats his employees • Opinion • “He’s such a jerk I wouldn’t be surprised if he beats his employees” • Assertions less likely to be taken as fact online?
  • 17. You Can’t Sue the Messenger • Communications & Decency Act, § 230 • Internet service providers aren’t liable for statements posted by others through their service
  • 18. What if I post as “JaneDoe”? • Can a plaintiff subpoena your identity from an internet service provider? • Strategic Lawsuits Against Public Participation (SLAPP)
  • 19. Should the rules for the Internet be different? • Editors? • Instant corrections/retractions • Ability to rebut offensive speech • Faster dissemination • What is the press? Who is a journalist? • Longer or shorter memory?
  • 20. Relevant Cases • New York Times Co. v. Sullivan (1964) • Times ran an ad placed by civil rights activists that contained inaccuracies about police actions. Sullivan was the police commissioner of Montgomery. Supreme Court reversed Alabama Supreme Court’s $500,000 award to Sullivan, and limited future libel suits brought by public officials against the media, prioritizing the First Amendment. • Zeran v. America Online Inc. (1997) • Zeran argued that AOL didn’t remove defamatory messages by anonymous poster fast enough; Supreme Court ruled that AOL was protected by CDA • Doe v. 2TheMart.com (2001) • Court adopted four-part test to determine whether to issue a civil subpoena that seeks the identity of an anonymous Internet user (good faith, info sought is related to core claim, identity is directly relevant to claim, info is unavailable from any other source)
  • 21. References • Creech, Kenneth C. Electronic Media Law and Regulation. 4th ed. San Francisco: Focal Press, 2003. • Internet Defamation Law Blog. Nissenbaum Law Group, LLC. 21 Feb. 2012. <http://www.internetdefamationlawblog.com> • “Online Defamation Law.” Legal Guide for Bloggers. Electronic Frontier Foundation, n.d. 21 Feb. 2012. <https://www.eff.org/issues/bloggers/legal/ liability/defamation> • Reich, Jarrod, and Bill Kenworthy. “Online Libel.” First Amendment Center. First Amendment Center, May 2007. 21 Feb. 2012. <http:// archive.firstamendmentcenter.org/speech/internet/topic.aspx? topic=online_libel> • Schachter, Madeleine. Law of Internet Speech. 2nd ed. Durham, NC: Carolina Academic Press, 2002.

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