Indonesia social media campaign case story

Giant Hermanto
Giant HermantoManaging Director/ Executive Creative Director at SAMcgi Creative Group Indonesia um Sam Creative Group Indonesia - SAMcgi
DIGITAL 
MARKETING 
REVOLUTION 
ANDY 
WARHOL 
andy warhol 
Giant 
Managing Director 
#WE ARE CONNECTED
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Today, thanks to mobile and 
other connected devices, digital 
is a persistent layer of our daily 
lives. All media are now digital 
and all experiences can be 
digital now, too. 
SHAREABLE & 
ALWAYS UP TO DATE
REAL BEHAVIOUR 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
Which means that as 
long as we don’t 
design dead ends (e.g. 
watch our TV spot that 
drives to our website 
where you can get a 
link to our mobile app 
that interacts with our 
print ads), brand 
experiences never have 
to end. 
80% viewers use smartphone/ 
32tablet while watching TV million 
tweeted about TV 
Nielsen 2012 TV & Twitter 
Relationship study 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
CAMERA360 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
Perhaps best of all, in digital 
communication can flow both ways, which 
has empowered a new breed of more active 
(and sometimes more demanding) 
consumers. Brands that have courted these 
consumers are already reaping the rewards. 
For example, in five years Starbucks has 
elicited over 150,000 ideas which have 
generated millions of dollars in new product 
sales. 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
DIGITAL STRATEGY 101, FIRST EDITION BY @BUD_CADDELL 16 
Perhaps best of all, in digital 
communication can flow both ways, 
which has empowered a new breed of 
active (and sometimes more 
demanding) consumers. Brands that 
courted these consumers are 
already reaping the rewards. For 
example, in five years Starbucks has 
elicited over 150,000 ideas which have 
generated millions of dollars in new 
product sales.
WHAT we can do in digital era is 
listening and responding to 
consumers, bridging brand experiences, 
iterating offerings, and collecting 
and activating consumer relationships 
in order to accomplish an actionable and 
measurable objective. HOW?
1# UNDERSTAND 
Customer-Centric 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
1# UNDERSTAND 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
EMOTION IS MOTIVATION IMAGE CENTRIC, 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
make it visual 
2# 
Blusukan, naik gerobak, 
turun ke selokan, berbecek 
dengan banjir. 
penggemar music rock dll. 
Sangat kontras dengan 
jabatannya yang tinggi dan 
ini sangat melekat erat di 
otak rakyat. 
"A picture is 
worth a 
thousand 
words"
3# REAL BEHAVIOUR 
90’s Phenomenon 
8x8 pixel 
Black&White 
Tamagotchi 70million 
sold worldwide 
It becames real by behaving real. By 
demonstrating behavior that are real. 
Reality is augmented when it feels 
different, not when it looks different 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
SHAREABLE & ALWAYS UP TO DATE 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
case study
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
product scope objective strategy tool kpi 
digital marketing 
campaign (dmc) 
digital present 
maintenance (dpm) 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Share of Audience 
Maintenance Engagement 
Integrated Activation 
Media Placement 
Ambassador 
Endorser 
online reputation 
management (orm) 
Developing 
Imagery Integrated Activation 
Media Placement 
Ambassador 
Endorser 
Continues Update 
Editorial Plan 
Status Plan 
Website 
FaceBook/ App 
Twitter 
YouTube 
Website 
FaceBook 
Twitter 
YouTube 
Blog 
Website 
FaceBook / App 
Twitter 
YouTube 
Blog 
ABA Averages Brand 
Audience 
Sentiment +,- 
Participation 
DIGITAL Platform
Video 
Promo 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Total Impression 236K
Corporate 
Website 
Sambut 
Samba 
Microsite 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Social 
Media 
10K 15 MONTHS ( January 13 until March 14 ) 
Average 
Per 
Month 
Service 
Media 
BEFORE 
43K 3 MONTHS ( April until July 14 ) 
Average 
Per 
Month 
BEFORE
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
Media Coverage 
How Much Money You Will Spend? 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
Video 
Winner 
How Much Money You Will Spend? 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
157 Video 
cost 
FREE
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
Total Website Traffic 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Unique Visitor 
Website Traffic 
www.toyotaastra.co.id 
57.869.616
Customer Contact 
www.toyotaastra.co.id 
Total Customer Contact By Website & Email By Phone 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
GIVE PEOPLE A REASON TO TALK 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
SHAREABLE & ALWAYS UP TO DATE
"A word is worth a thousand pictures" HIDUP BERSAMA by A. Samad Said 
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
Annisa & An-Nur 
Cerebral Palsy (lumpuh otak) 
after all, 
INTERNET IS ABOUT 
HUMANITY
DIGITAL 
MARKETING 
REVOLUTION | samcgi.com 
GIANT 
283AFB11 
giantandgiant@gmail.com
1 von 28

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Indonesia social media campaign case story

  • 1. DIGITAL MARKETING REVOLUTION ANDY WARHOL andy warhol Giant Managing Director #WE ARE CONNECTED
  • 2. DIGITAL MARKETING REVOLUTION | samcgi.com Today, thanks to mobile and other connected devices, digital is a persistent layer of our daily lives. All media are now digital and all experiences can be digital now, too. SHAREABLE & ALWAYS UP TO DATE
  • 3. REAL BEHAVIOUR DIGITAL MARKETING REVOLUTION | samcgi.com
  • 4. Which means that as long as we don’t design dead ends (e.g. watch our TV spot that drives to our website where you can get a link to our mobile app that interacts with our print ads), brand experiences never have to end. 80% viewers use smartphone/ 32tablet while watching TV million tweeted about TV Nielsen 2012 TV & Twitter Relationship study DIGITAL MARKETING REVOLUTION | samcgi.com
  • 5. CAMERA360 DIGITAL MARKETING REVOLUTION | samcgi.com
  • 6. Perhaps best of all, in digital communication can flow both ways, which has empowered a new breed of more active (and sometimes more demanding) consumers. Brands that have courted these consumers are already reaping the rewards. For example, in five years Starbucks has elicited over 150,000 ideas which have generated millions of dollars in new product sales. DIGITAL MARKETING REVOLUTION | samcgi.com DIGITAL STRATEGY 101, FIRST EDITION BY @BUD_CADDELL 16 Perhaps best of all, in digital communication can flow both ways, which has empowered a new breed of active (and sometimes more demanding) consumers. Brands that courted these consumers are already reaping the rewards. For example, in five years Starbucks has elicited over 150,000 ideas which have generated millions of dollars in new product sales.
  • 7. WHAT we can do in digital era is listening and responding to consumers, bridging brand experiences, iterating offerings, and collecting and activating consumer relationships in order to accomplish an actionable and measurable objective. HOW?
  • 8. 1# UNDERSTAND Customer-Centric DIGITAL MARKETING REVOLUTION | samcgi.com
  • 9. 1# UNDERSTAND DIGITAL MARKETING REVOLUTION | samcgi.com
  • 10. EMOTION IS MOTIVATION IMAGE CENTRIC, DIGITAL MARKETING REVOLUTION | samcgi.com make it visual 2# Blusukan, naik gerobak, turun ke selokan, berbecek dengan banjir. penggemar music rock dll. Sangat kontras dengan jabatannya yang tinggi dan ini sangat melekat erat di otak rakyat. "A picture is worth a thousand words"
  • 11. 3# REAL BEHAVIOUR 90’s Phenomenon 8x8 pixel Black&White Tamagotchi 70million sold worldwide It becames real by behaving real. By demonstrating behavior that are real. Reality is augmented when it feels different, not when it looks different DIGITAL MARKETING REVOLUTION | samcgi.com
  • 12. SHAREABLE & ALWAYS UP TO DATE DIGITAL MARKETING REVOLUTION | samcgi.com
  • 15. product scope objective strategy tool kpi digital marketing campaign (dmc) digital present maintenance (dpm) DIGITAL MARKETING REVOLUTION | samcgi.com Share of Audience Maintenance Engagement Integrated Activation Media Placement Ambassador Endorser online reputation management (orm) Developing Imagery Integrated Activation Media Placement Ambassador Endorser Continues Update Editorial Plan Status Plan Website FaceBook/ App Twitter YouTube Website FaceBook Twitter YouTube Blog Website FaceBook / App Twitter YouTube Blog ABA Averages Brand Audience Sentiment +,- Participation DIGITAL Platform
  • 16. Video Promo DIGITAL MARKETING REVOLUTION | samcgi.com Total Impression 236K
  • 17. Corporate Website Sambut Samba Microsite DIGITAL MARKETING REVOLUTION | samcgi.com Social Media 10K 15 MONTHS ( January 13 until March 14 ) Average Per Month Service Media BEFORE 43K 3 MONTHS ( April until July 14 ) Average Per Month BEFORE
  • 19. Media Coverage How Much Money You Will Spend? DIGITAL MARKETING REVOLUTION | samcgi.com
  • 20. Video Winner How Much Money You Will Spend? DIGITAL MARKETING REVOLUTION | samcgi.com 157 Video cost FREE
  • 23. Total Website Traffic DIGITAL MARKETING REVOLUTION | samcgi.com Unique Visitor Website Traffic www.toyotaastra.co.id 57.869.616
  • 24. Customer Contact www.toyotaastra.co.id Total Customer Contact By Website & Email By Phone DIGITAL MARKETING REVOLUTION | samcgi.com
  • 25. GIVE PEOPLE A REASON TO TALK DIGITAL MARKETING REVOLUTION | samcgi.com SHAREABLE & ALWAYS UP TO DATE
  • 26. "A word is worth a thousand pictures" HIDUP BERSAMA by A. Samad Said DIGITAL MARKETING REVOLUTION | samcgi.com
  • 27. DIGITAL MARKETING REVOLUTION | samcgi.com Annisa & An-Nur Cerebral Palsy (lumpuh otak) after all, INTERNET IS ABOUT HUMANITY
  • 28. DIGITAL MARKETING REVOLUTION | samcgi.com GIANT 283AFB11 giantandgiant@gmail.com