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Unlocking a New Growth Engine by
Repurposing Keywords
Luke Milbourn | PPC Specialist | @lukemilbourn
Session outcomes
You will know how to:
● How to make historically expensive keywords profitable
● How to reach searchers who don’t click on our ads
● How to run a search campaign on YouTube
About Booster Box
● Performance Marketing Agency
● Based in Tuscany, Italy
● We are a team of Developers, Data Scientists and PPC Experts
● Building wildly successful PPC campaigns since July 2016
● boosterboxdigital.com
Keywords are awesome
● We know potential customers are actively searching
● We know what they are searching for
It’s fun finding new keywords
● New accounts have growth potential in keyword expansion
● Keywords research tools
● Search Term Report analysis
● More keywords = more conversions
Progress starts to slow
● You’ve picked out all the profitable keywords
● Some keywords are low volume, so you can’t rely on them for fast growth
● So you need to find even more keywords
New keywords get harder to find
● More expensive
● Lower volume
● Less likely to convert
● Optimising efficiency doesn’t bring fast growth
You contemplate life beyond search
● Paid social?
● Non-remarketing on GDN?
● YouTube?
● Brand awareness?
● Billboards?
But are these people searching?
● Some of them are.
The Booster Box solution
● Revive zombie keywords with audience targeting
● Use a script to reach searchers via the Display Network
● Use another script to reach searchers on YouTube
Combining Keywords with Audiences to find
Conversion Sweet Spots
Luke Milbourn | PPC Specialist | @lukemilbourn
What we know about remarketing
● Conversion rate is higher
● Volume is lower
● Therefore can use broader keywords to increase volume (thank you Larry
Kim )
Normal RLSA
Normal
keywords
What visitors to
our website
search for
“standard”
remarketing
campaign is
small
Broad RLSA
Normal
keywords
What visitors to
our website
search for
Broader
keywords are
affordable
due to higher
CR from
returning
visitors
+PPC
+PPC +agency
+London “Best cat videos
2018”
Why does this work?
● Reason 1: Familiarity Heuristic
○ “Judging events as more frequent or important because they are more familiar in memory.”*
● Reason 2: We have the solution people are searching for (self selection)
*Ashcraft, M.H. (2006). Cognition. Upper Saddle River, New Jersey; Pearson Education Inc. Original experiment by Tversky and Kahneman.
Let’s focus on Reason 2
● Reason 2: We have the solution people are searching for
How can we find more of these users who are more likely to convert?
What other audiences do we have?
● Similar Audience List for Search Ads (SLSA)
● In-Market Audience for Search
Why does this work?
● Higher intent audiences mean higher conversion rates
● Higher conversion rates mean we can bid more
● Bidding more increases volume
Audience targeting = higher CR
We can use broader KW’s here too
Lower intent KW + Low(ish) intent audience = high intent user
In-Market
Normal
keywords
In-Market
audience
Broader
keywords are
affordable
due to higher
CR from
returning
visitors
+PPC
+PPC +agency
+London
Not as broad as RLSA
● Bring back zombie keywords
○ Anything that has converted ever
○ Over tCPA / under tROAS
○ Include paused KWs
● Run an N-gram to find converting root terms
In-Market or SLSA?
● Start with In-Market
● Set the audience as a negative audience in the standard campaign
● In-Market can steal volume from SLSA
● Especially if both are based off the same seed audience
● Focus your broader keywords on audiences seeded from deeper in the funnel
Optimise with demographic data
● Set bid adjustments for metric with the widest variation in CR
○ Find users more likely to convert (age, household income etc)
○ Day/time and location
○ Device
Pincer Move
Luke Milbourn | PPC Specialist | @lukemilbourn
Exact Match Keyword Targeting on GDN
What is the pincer move?
● The Art of War said it wouldn’t work
Hannibal made it happen
● Hannibal storming south from
the Alps with 50,000 troops
● The Romans sent over 80,000
troops to meet him in Cannae
Hannibal made it happen
● Avoided a head-on attack
● Went round the sides instead
1
2
Full frontal attack
Full frontal attack
Search ad
here ££££
Sometimes this works
● But what about the 90%+ of searchers who don’t click on our ads?
● Not every one clicks on our ads, but they are still searching
Pincer Move
On this
page
And this
page
And on these
pages
And on a ton of
pages over here
too
And on these
pages
And on these
pages
Pincer Move
Ad
Here
GDN
Placement
How do we do this?
● Grab your top keywords
● Plug them into Pincer Move
● Review URLs for appropriate placements
● Target URLs as placements in Display
Great because:
● We don’t rely on broad match Display Keywords
● We can manually review placements before showing an ad there
● We can focus our budget on high value placements
● No need to spend budget filtering out cheap, low quality placements
Top tips
● Use broad, high volume keywords
○ Grab top queries from the STR too and exact match as these will be closer to natural
language
● A lot of placements won’t work (wikipedia, competitors etc) so go as wide as
you can
Initiate Pincer Move
boosterboxdigital.com/super-secret-scripts/
Cherry Picker
Luke Milbourn | PPC Specialist | @lukemilbourn
Reach searchers on YouTube
YouTube is big
● Over 1 billion users
● 1 billion hours watched each day
● Second largest search engine in the world
○ According to Google
■ Back in 2013
How can we find the perfect placements?
● Hint: keywords
Where ads showed for the keyword “Marketing”
Targeting is hard
● Normally used for top of funnel
● Keyword targeting is super broad
● (Non-remarketing) audience targeting is still super broad
● And we don’t know where ads will show up
People search to solve problems
So let’s run a search campaign
● How to solve a problem
● Product reviews and unboxing
● Learning and training guides
● Super niche content
Top 5 results have over 1 million impressions
In stream ad shows before the solution
Ad Here
And here
ROAS of 7 for eCom on YouTube
● People search to expand storage space
● We show an ad on every video that provides an ideal solution
Start Cherry Picking
boosterboxdigital.com/super-secret-scripts/
Wrap up
Luke Milbourn | PPC Specialist | @lukemilbourn
Generating growth in mature accounts with keywords
Keywords reborn
We have looked at how to:
● Combine keywords with audiences to find conversion sweet spots
● Use Pincer Move: a script for exact match KW targeting on display
● Use Cherry Picker: a script for leveraging search on YouTube
boosterboxdigital.com/super-secret-scripts/

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Hero Conf London 2018 - Unlocking a New Growth Engine by Repurposing Keywords

  • 1. Unlocking a New Growth Engine by Repurposing Keywords Luke Milbourn | PPC Specialist | @lukemilbourn
  • 2. Session outcomes You will know how to: ● How to make historically expensive keywords profitable ● How to reach searchers who don’t click on our ads ● How to run a search campaign on YouTube
  • 3. About Booster Box ● Performance Marketing Agency ● Based in Tuscany, Italy ● We are a team of Developers, Data Scientists and PPC Experts ● Building wildly successful PPC campaigns since July 2016 ● boosterboxdigital.com
  • 4. Keywords are awesome ● We know potential customers are actively searching ● We know what they are searching for
  • 5. It’s fun finding new keywords ● New accounts have growth potential in keyword expansion ● Keywords research tools ● Search Term Report analysis ● More keywords = more conversions
  • 6. Progress starts to slow ● You’ve picked out all the profitable keywords ● Some keywords are low volume, so you can’t rely on them for fast growth ● So you need to find even more keywords
  • 7. New keywords get harder to find ● More expensive ● Lower volume ● Less likely to convert ● Optimising efficiency doesn’t bring fast growth
  • 8. You contemplate life beyond search ● Paid social? ● Non-remarketing on GDN? ● YouTube? ● Brand awareness? ● Billboards?
  • 9. But are these people searching? ● Some of them are.
  • 10. The Booster Box solution ● Revive zombie keywords with audience targeting ● Use a script to reach searchers via the Display Network ● Use another script to reach searchers on YouTube
  • 11. Combining Keywords with Audiences to find Conversion Sweet Spots Luke Milbourn | PPC Specialist | @lukemilbourn
  • 12. What we know about remarketing ● Conversion rate is higher ● Volume is lower ● Therefore can use broader keywords to increase volume (thank you Larry Kim )
  • 13. Normal RLSA Normal keywords What visitors to our website search for “standard” remarketing campaign is small
  • 14. Broad RLSA Normal keywords What visitors to our website search for Broader keywords are affordable due to higher CR from returning visitors +PPC +PPC +agency +London “Best cat videos 2018”
  • 15. Why does this work? ● Reason 1: Familiarity Heuristic ○ “Judging events as more frequent or important because they are more familiar in memory.”* ● Reason 2: We have the solution people are searching for (self selection) *Ashcraft, M.H. (2006). Cognition. Upper Saddle River, New Jersey; Pearson Education Inc. Original experiment by Tversky and Kahneman.
  • 16. Let’s focus on Reason 2 ● Reason 2: We have the solution people are searching for How can we find more of these users who are more likely to convert?
  • 17. What other audiences do we have? ● Similar Audience List for Search Ads (SLSA) ● In-Market Audience for Search
  • 18. Why does this work? ● Higher intent audiences mean higher conversion rates ● Higher conversion rates mean we can bid more ● Bidding more increases volume
  • 19. Audience targeting = higher CR
  • 20. We can use broader KW’s here too Lower intent KW + Low(ish) intent audience = high intent user
  • 21. In-Market Normal keywords In-Market audience Broader keywords are affordable due to higher CR from returning visitors +PPC +PPC +agency +London
  • 22. Not as broad as RLSA ● Bring back zombie keywords ○ Anything that has converted ever ○ Over tCPA / under tROAS ○ Include paused KWs ● Run an N-gram to find converting root terms
  • 23. In-Market or SLSA? ● Start with In-Market ● Set the audience as a negative audience in the standard campaign ● In-Market can steal volume from SLSA ● Especially if both are based off the same seed audience ● Focus your broader keywords on audiences seeded from deeper in the funnel
  • 24. Optimise with demographic data ● Set bid adjustments for metric with the widest variation in CR ○ Find users more likely to convert (age, household income etc) ○ Day/time and location ○ Device
  • 25. Pincer Move Luke Milbourn | PPC Specialist | @lukemilbourn Exact Match Keyword Targeting on GDN
  • 26. What is the pincer move? ● The Art of War said it wouldn’t work
  • 27. Hannibal made it happen ● Hannibal storming south from the Alps with 50,000 troops ● The Romans sent over 80,000 troops to meet him in Cannae
  • 28. Hannibal made it happen ● Avoided a head-on attack ● Went round the sides instead 1 2
  • 30. Full frontal attack Search ad here ££££
  • 31. Sometimes this works ● But what about the 90%+ of searchers who don’t click on our ads? ● Not every one clicks on our ads, but they are still searching
  • 32. Pincer Move On this page And this page And on these pages And on a ton of pages over here too And on these pages And on these pages
  • 34. How do we do this? ● Grab your top keywords ● Plug them into Pincer Move ● Review URLs for appropriate placements ● Target URLs as placements in Display
  • 35. Great because: ● We don’t rely on broad match Display Keywords ● We can manually review placements before showing an ad there ● We can focus our budget on high value placements ● No need to spend budget filtering out cheap, low quality placements
  • 36. Top tips ● Use broad, high volume keywords ○ Grab top queries from the STR too and exact match as these will be closer to natural language ● A lot of placements won’t work (wikipedia, competitors etc) so go as wide as you can
  • 38. Cherry Picker Luke Milbourn | PPC Specialist | @lukemilbourn Reach searchers on YouTube
  • 39. YouTube is big ● Over 1 billion users ● 1 billion hours watched each day ● Second largest search engine in the world ○ According to Google ■ Back in 2013
  • 40. How can we find the perfect placements? ● Hint: keywords
  • 41. Where ads showed for the keyword “Marketing”
  • 42. Targeting is hard ● Normally used for top of funnel ● Keyword targeting is super broad ● (Non-remarketing) audience targeting is still super broad ● And we don’t know where ads will show up
  • 43. People search to solve problems
  • 44. So let’s run a search campaign ● How to solve a problem ● Product reviews and unboxing ● Learning and training guides ● Super niche content
  • 45. Top 5 results have over 1 million impressions
  • 46. In stream ad shows before the solution Ad Here And here
  • 47. ROAS of 7 for eCom on YouTube ● People search to expand storage space ● We show an ad on every video that provides an ideal solution
  • 49. Wrap up Luke Milbourn | PPC Specialist | @lukemilbourn Generating growth in mature accounts with keywords
  • 50. Keywords reborn We have looked at how to: ● Combine keywords with audiences to find conversion sweet spots ● Use Pincer Move: a script for exact match KW targeting on display ● Use Cherry Picker: a script for leveraging search on YouTube boosterboxdigital.com/super-secret-scripts/